In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 2026 - 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the eu traffic in the euw1 region. During this time, API requests and calls may be routed to the euc1 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 10, 2026 15:00-18:00 UTC
SMS & Messages Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
99.92 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
99.99 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
99.95 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
99.95 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.99 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
99.99 % uptime
Today
Voice API Operational
90 days ago
99.99 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
99.99 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
99.96 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
99.9 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
100.0 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Under Maintenance
90 days ago
99.99 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Operational
90 days ago
100.0 % uptime
Today
Voice Europe Under Maintenance
90 days ago
100.0 % uptime
Today
SMS APAC Operational
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
99.92 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
99.92 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
99.99 % uptime
Today
Multiple Services Affected Operational
90 days ago
99.99 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Russia SMS - Planned maintenance affecting T2 Aug 10, 2026 20:00 - Aug 11, 2026 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 01, 2026 - 11:12 UTC
Scheduled - Between 10-August-2026 20:00 UTC to 11-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 01, 2026 - 11:07 UTC

Russia SMS - Planned maintenance affecting Megafon Aug 10, 2026 20:00 - Aug 11, 2026 00:00 UTC

Between 10.08.2026 20:00 UTC to 11.08.2026 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Megafon Russia subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 07, 2026 - 15:56 UTC

Russian SMS - Planned maintenance affecting Sber operator Aug 10, 2026 21:00 - Aug 11, 2026 01:00 UTC

Between 10-Aug-2026 21:00 to 11-Aug-2026 01:00 UTC, Operator Sber will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Sber Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 10, 2026 - 11:36 UTC

EU and US Silent Authentication - Planned maintenance affecting EU and US regions Aug 11, 2026 05:15-10:00 UTC

On 11 August 2026, between 05:15 and 10:00 UTC, our supplier will perform planned maintenance on their Silent Authentication platform. The impact in the EU region is expected between 06:30 - 07:20 UTC, and the impact in the US region is expected between 07:45 - 08:35 UTC

During this window, users may experience intermittent latency for Silent Authentication requests.

Please contact support@api.vonage.com if you have any questions.

Posted on Aug 10, 2026 - 15:05 UTC

Sweden Voice - Planned Internal Maintenance Aug 11, 2026 07:00-07:30 UTC

To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 11th August 2026, 07:00 - 07:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Sweden may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Posted on Aug 06, 2026 - 09:01 UTC

Planned Maintenance on one of the AP Southeast [APSE1] Voice Servers Aug 11, 2026 11:00-15:00 UTC

We will be undergoing scheduled maintenance on the AP traffic in the APSE1 region. During this time, API requests and calls may be routed to the APSE2 region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Aug 07, 2026 - 16:02 UTC

Planned Maintenance on one of the EU West [EUW1] Voice Servers Aug 11, 2026 15:00-18:00 UTC

We will be undergoing scheduled maintenance on the eu traffic in the euw1 region. During this time, API requests and calls may be routed to the euc1 region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Aug 07, 2026 - 00:33 UTC

Bangladesh SMS - Planned maintenance impacting Banglalink network Aug 11, 2026 18:00-22:00 UTC

Between 11-Aug-2026 18:00 UTC and 11-Aug-2026 22:00 UTC, the operator Banglalink will perform maintenance on its SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 10, 2026 - 06:10 UTC

Russia SMS - Planned maintenance affecting K-Telecom, Rostelecom, KTK-Telecom and Vainakh Telecom Aug 11, 2026 20:00-22:00 UTC

On 11-08-2026, 08:00 PM to 10:00 PM UTC, Multiple Operators in Russia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards K-Telecom, Rostelecom, KTK-Telecom and Vainakh Telecom subscribers in Russia.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 06, 2026 - 10:18 UTC

Russia SMS - Planned maintenance affecting Megafon Aug 11, 2026 20:00 - Aug 12, 2026 00:00 UTC

Between 11.08.2026 20:00 UTC to 12.08.2026 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Megafon Russia subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 06, 2026 - 10:35 UTC

USA Silent Authentication - Planned maintenance affecting the AT&T network Aug 12, 2026 01:00 - Aug 16, 2026 01:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance between 12-August-2026 01:00 UTC and 16-August-2026 01:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 04, 2026 - 00:20 UTC

SMS - Scheduled Maintenance affecting AT&T Aug 12, 2026 03:00-07:00 UTC

Between 12 July 2026, 03:00 UTC and 07:00 UTC, AT&T will be performing SMS maintenance activities.

During the maintenance window, intermittent MT/MO/DR message latency to/from ATT operator as well as Short code and 10-DLC provisioning requests may be experienced during the maintenance window.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 07, 2026 - 23:59 UTC

Czech Republic Voice - Planned Internal Maintenance Aug 12, 2026 07:00-07:30 UTC

To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 12th August 2026, 07:00 - 07:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Czech Republic may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Posted on Aug 06, 2026 - 09:06 UTC

Planned Maintenance on one of the EU Central [EUC1] Voice Servers Aug 12, 2026 15:00-18:00 UTC

We will be undergoing scheduled maintenance on the eu traffic in the euc1 region. During this time, API requests and calls may be routed to the euw1 region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Aug 07, 2026 - 00:44 UTC

Singapore SMS - Maintenance affecting SingTel network Aug 12, 2026 17:00-21:00 UTC

We have been notified that on 12-Aug-2026 between 17:00 UTC and 21:00 UTC, the network SingTel will be performing maintenance on their platform.

During the maintenance, We are not expecting any impact to SMS traffic.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 07, 2026 - 11:20 UTC

Russia SMS - Planned maintenance affecting Motive Network Aug 12, 2026 18:20-21:00 UTC

On 12-08-2026 18:20 UTC to 12-08-2026 21:00 UTC , the operator MOTIV will perform maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to this operator's subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 10, 2026 - 07:09 UTC

Russia SMS - Planned maintenance affecting T2 Aug 12, 2026 20:00 - Aug 13, 2026 00:00 UTC

Between 12-August-2026 20:00 UTC to 13-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:10 UTC

Spain SMS - Planned maintenance affecting Movistar (Telefonica Moviles Espana) Aug 12, 2026 22:00 - Aug 13, 2026 00:00 UTC

Between 12th Aug 2026 22:00 (UTC) and 13th Aug 2026 00:00 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar (Telefonica Moviles Espana).

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 10, 2026 - 01:31 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 13, 2026 03:00-07:00 UTC

Between 2026-08-13 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 04:20 UTC

USA 10DLC MMS - Planned Maintenance affecting 10DLC messages Aug 13, 2026 08:00-10:30 UTC

Between 2026-08-13 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Posted on Jul 30, 2026 - 20:03 UTC

Planned Maintenance on one of the EU Central [EUC1] Voice Servers Aug 13, 2026 15:00-18:00 UTC

We will be undergoing scheduled maintenance on the eu traffic in the euc1 region. During this time, API requests and calls may be routed to the euw1 region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Aug 07, 2026 - 00:48 UTC

Singapore SMS - Maintenance affecting SingTel network Aug 13, 2026 17:00-21:00 UTC

We have been notified that on 13-Aug-2026 between 17:00 UTC and 21:00 UTC, the network SingTel will be performing maintenance on their platform.

During the maintenance, We are not expecting any impact to SMS traffic.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 07, 2026 - 11:22 UTC

Netherlands SMS - Planned maintenance affecting Vodafone Aug 13, 2026 21:00 - Aug 14, 2026 04:00 UTC

Between 13-08-2026 21:00 PM to 14-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Vodafone Netherland subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 04, 2026 - 09:04 UTC

Philippines Voice - Planned maintenance affecting Philippines networks Aug 15, 2026 17:00-22:00 UTC

Between 15-August-2026 17:00 to 22:00 (UTC), a planned maintenance will be performed affecting Philippines networks.

During the maintenance window, you may experience call failure to and from a subset of our Philippines long virtual numbers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 02, 2026 - 13:40 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Aug 16, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 16-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 30, 2026 - 16:33 UTC

Russia SMS - Planned maintenance affecting T2 Aug 17, 2026 20:00 - Aug 18, 2026 00:00 UTC

Between 17-August-2026 20:00 UTC to 18-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:15 UTC

Spain Silent Authentication - Planned maintenance impacting Orange Aug 18, 2026 05:30-09:30 UTC

To ensure platform stability, our upstream partner will conduct maintenance from 18-08-2026 at 05:30 UTC to 18-08-2026 at 09:30 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Orange Spain.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 20, 2026 - 23:42 UTC

Russia SMS - Planned maintenance affecting T2 Aug 19, 2026 20:00 - Aug 20, 2026 00:00 UTC

Between 19-August-2026 20:00 UTC to 20-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:18 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 20, 2026 03:00-07:00 UTC

Between 2026-08-20 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 03:22 UTC

USA 10DLC MMS - Planned Maintenance affecting 10DLC messages Aug 20, 2026 08:00-10:30 UTC

Between 2026-08-20 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Posted on Jul 30, 2026 - 20:03 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Aug 23, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 23-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 30, 2026 - 16:37 UTC

Russia SMS - Planned maintenance affecting T2 Aug 24, 2026 20:00 - Aug 25, 2026 00:00 UTC

Between 24-August-2026 20:00 UTC to 25-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:20 UTC

Japan SMS - Planned Maintenance affecting Rakuten network Aug 25, 2026 13:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 2026 - 04:19 UTC
Scheduled - On 25th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 2026 - 04:13 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 26, 2026 03:00-07:00 UTC

Between 2026-08-26 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 03:28 UTC

Japan SMS - Planned Maintenance affecting Rakuten network Aug 26, 2026 13:00-20:00 UTC

On 26th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 24, 2026 - 04:14 UTC

Russia SMS - Planned maintenance affecting T2 Aug 26, 2026 20:00 - Aug 27, 2026 00:00 UTC

Between 26-August-2026 20:00 UTC to 27-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:22 UTC

USA 10DLC MMS - Planned Maintenance affecting 10DLC messages Aug 27, 2026 08:00-10:30 UTC

Between 2026-08-27 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Posted on Jul 30, 2026 - 20:03 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Aug 30, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 30-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 30, 2026 - 16:40 UTC

Russia SMS - Planned maintenance affecting T2 Aug 31, 2026 20:00 - Sep 1, 2026 00:00 UTC

Between 31-August-2026 20:00 UTC to 01-September-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:25 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 00:59 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 01:02 UTC

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 11:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the AP traffic in the APSE1 region. During this time, API requests and calls may be routed to the APSE2 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 7, 15:55 UTC
Resolved - This incident has been resolved.
Aug 10, 11:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 00:09 UTC
Investigating - We are currently observing SMS delivery degradation affecting Globe Telecom in Philippines. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 9, 21:47 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 10:00 UTC
Scheduled - On 10th August 2026 between 10:00 UTC to 11:00 UTC, the operator NTT DOCOMO, Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Aug 6, 00:33 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 18:00 UTC
Scheduled - Between 09th Aug 2026, 18:00 UTC and 10th Aug 2026, 00:00 UTC, the operator GrameenPhone will be performing maintenance on their platform.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 3, 04:36 UTC

Aug 9, 2026

Completed - The scheduled maintenance has been completed.
Aug 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 19:00 UTC
Scheduled - We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 09-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 30, 16:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 9, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 22:30 UTC
Scheduled - On 8th Aug 2026, between 22:30 UTC to 9th Aug 2026 03:15 UTC, our supplier will perform planned maintenance on their Silent Authentication platform.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 7, 12:07 UTC
Completed - The scheduled maintenance has been completed.
Aug 9, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 01:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 07-August-2026 01:00 UTC and 09-August-2026 01:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Jul 30, 00:13 UTC

Aug 8, 2026

Aug 7, 2026

Resolved - This incident has been resolved.
Aug 7, 12:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 11:03 UTC
Investigating - Please be informed that we are currently observing SMS delivery degradation and latency towards Safaricom Network, Kenya.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 7, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:30 UTC
Scheduled - Between 2026-08-07 02:30 UTC to 11:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC and SC traffic towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 4, 22:22 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:00 UTC
Scheduled - Between 06-08-2026 22:00 UTC and 07-08-2026 03:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 6, 01:51 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 02:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 04-August-2026 02:00 UTC and 07-August-2026 02:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Jul 25, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 6, 17:55 UTC
Scheduled - Between 06-August-2026 18:15 UTC to 07-August-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 3, 16:39 UTC

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:00 UTC
Scheduled - Between 06-08-2026 21:00 PM to 06-08-2026 22:00 PM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Sber Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 5, 14:23 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 13:00 UTC
Scheduled - On 6th August 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 04:07 UTC
Resolved - This incident has been resolved.
Aug 6, 16:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 16:00 UTC
Investigating - We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 5, 15:24 UTC
Resolved - Vonage services have been fully restored following today's service interruption affecting SMS Delivery Receipts (DLRs) in our EU region, which began at 2026-08-06 12:49:00 UTC. During this time, customers using the HTTP API may have experienced delayed delivery receipts originating in the EU region. Full resolution has been confirmed effective 2026-08-06 13:08:00 UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://api.support.vonage.com

Aug 6, 14:03 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:30 UTC
Scheduled - Between 2026-08-06 02:30 UTC to 11:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC and SC traffic towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 4, 22:13 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 03:00 UTC
Scheduled - Between 2026-08-06 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Jul 7, 03:04 UTC
Resolved - This incident has been resolved.
Aug 6, 05:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 04:48 UTC
Investigating - We are currently observing SMS delivery degradation towards Telefonica in Germany.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 6, 02:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 03:45 UTC
Scheduled - Between 06-August-2026 03:45 UTC to 05:15 UTC, Russian Mobile operator MTS will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 5, 17:59 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:01 UTC
Scheduled - Between 05-August-2026 20:00 UTC to 06-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:05 UTC

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:00 UTC
Scheduled - On 5th August 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 04:05 UTC
Resolved - This incident has been resolved.
Aug 5, 18:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 17:55 UTC
Investigating - We observed delivery degradation on our US Short code routes affecting SMS traffic

Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 5, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:01 UTC
Scheduled - We will be undergoing scheduled maintenance on the AP traffic in the APSE2 region. During this time, API requests and calls may be routed to the APSE1 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 4, 12:03 UTC
Resolved - Vonage services have been fully restored following the service interruption on the Application Linking/unlinking feature for your WhatsApp external accounts, which began at 2026-08-04 13:18 UTC.
Full resolution has been confirmed effective 2026-08-05 12:48 UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Aug 5, 14:34 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption in the Application Linking/unlinking feature for your WhatsApp external accounts. We'll continue to provide further updates here within the next 2 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Aug 5, 13:43 UTC
Identified - We have identified the issue that may be impacting your Application Linking/unlinking feature for your WhatsApp external accounts and have applied initial mitigations. We will continue to provide further updates within the next 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Aug 5, 12:25 UTC
Investigating - We are aware of issues that may be impacting your Application Linking/unlinking feature for your WhatsApp external accounts since yesterday. Message delivery for pre-existing accounts is not affected.
We are working to resolve the issue as soon as possible. We'll provide further updates within the next 2 hours.
Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Aug 5, 11:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 06:23 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 3, 16:26 UTC
Scheduled - On 05-August-2026, between 09:00 and 11:00 UTC, Our partner will be performing a planned maintenance on their platform.

During the maintenance window you may potentially experience SMS latency for Short code and 10DLC messages sent to and from subscribers of the AT&T network, including delivery receipts.

If you have any questions, please contact api.support.vonage.com

Aug 3, 14:37 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 19:00 UTC
Scheduled - Between 04-August-2026 19:00 UTC to 05-August-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 3, 16:36 UTC

Aug 4, 2026

Resolved - This incident has been resolved.
Aug 4, 17:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 08:10 UTC
Investigating - We have noticed a Delivery degradation towards Bolivia Viva network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 4, 06:55 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the AP traffic in the APSE2 region. During this time, API requests and calls may be routed to the APSE1 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 3, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 03:00 UTC
Scheduled - Between 2026-08-04 03:00 UTC and 11:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC and SC traffic towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 4, 02:39 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 4th August 2026, 07:00 - 07:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in France may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com

Jul 29, 17:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 20:30 UTC
Scheduled - Between 03-08-2026 20:30 UTC to 05:00 UTC, UK Mobile operator Virgin Media O2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 24, 13:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 23:30 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 03-08-2026 starting at 23:30 UTC until 04-08-2026 at 02:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 3, 23:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 20:00 UTC
Scheduled - Between 03-August-2026 20:00 UTC to 04-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:02 UTC

Aug 3, 2026

Completed - The scheduled maintenance has been completed.
Aug 3, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 19:00 UTC
Scheduled - Between 03-August-2026 19:00 UTC to 03-August-2026 23:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 3, 17:54 UTC

Aug 2, 2026

Completed - The scheduled maintenance has been completed.
Aug 2, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 19:00 UTC
Scheduled - We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 02-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 30, 16:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 2, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 17:00 UTC
Scheduled - On 02 August 2026 between 17:00 and 20:00 UTC, Viettel will perform a planned maintenance on their sms platform.

During the maintenance period, there may be difficulties delivering brand name messages to Vietnam Viettel subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 2, 13:49 UTC
Completed - The scheduled maintenance has been completed.
Aug 2, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 22:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance from 01/08/2026 22:00 UTC to 02/08/2026 04:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain

If you have any questions, please contact api.support.vonage.com

Jul 30, 07:28 UTC

Aug 1, 2026

Completed - The scheduled maintenance has been completed.
Aug 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 21:00 UTC
Scheduled - Between 01-August-2026 21:00 UTC to 01-August-2026 23:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 28, 15:28 UTC

Jul 31, 2026

Completed - The scheduled maintenance has been completed.
Jul 31, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 02:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 29-July-2026 02:00 UTC and 31-July-2026 02:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Jul 22, 00:43 UTC

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 17:00 UTC
Scheduled - On 30-July-2026 between 17:00 UTC and 20:00 UTC, the operator XL will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 28, 13:07 UTC
Resolved - This incident has been resolved.
Jul 30, 17:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 15:57 UTC
Investigating - Please be advised that we are observing message delivery degradation towards TIGO, Honduras.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 30, 06:59 UTC
Resolved - Vonage services have been fully restored following today's service interruption in RCS message opt-out requests via the Channel Manager API, which began at 2026-07-30 06:30:00 UTC. Full resolution has been confirmed effective 2026-07-30 08:08:00 UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

Jul 30, 15:51 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption in RCS message opt-out requests via the Channel Manager API.

We'll continue to monitor and provide further updates here within the next 2 hours and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

Jul 30, 13:09 UTC
Update - We continue to work to resolve the issue impacting RCS message opt-out requests via the Channel Manager API.

We'll continue to provide further updates here within next one hour.

Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Jul 30, 11:50 UTC
Update - We are continuing to investigate this issue.
Jul 30, 10:46 UTC
Investigating - We are currently aware of an issue impacting the Channel Manager API. Some RCS message opt-out requests made via the Channel Manager API are failing to process correctly, and our engineering team is actively investigating the issue

We'll provide further updates within next one hour.

Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]

Jul 30, 10:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance from 30-07-2026 at 22:00 UTC to 30-07-2026 at 13:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain

If you have any questions, please contact api.support.vonage.com

Jul 24, 23:55 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 30-July-2026 from 04:00 to 07:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Jul 29, 21:57 UTC
Resolved - Between 06:12 to 07:12 (UTC) on the 30th of July 2026, we have observed SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network. This incident has been resolved.

If you have any questions, please contact api.support.vonage.com

Jul 30, 08:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 03:00 UTC
Scheduled - On 2026-Jul-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Jun 1, 23:51 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:01 UTC
Scheduled - On 30 July 2026 between 04:00 and 06:00 (UTC), there will be a maintenance affecting AT&T MMS connectivity.

During the maintenance window, customers may experience a loss of MMS delivery receipts. In addition, MMS MT traffic destined for AT&T devices may be delayed or fail.

If you have any questions, please contact api.support.vonage.com

Jul 2, 19:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:01 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 28-07-2026 starting at 02:00 AM UTC for 48 hours.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Jul 18, 00:45 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:01 UTC
Scheduled - Between 29-July-2026 20:00 UTC to 30-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 29, 18:12 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:00 UTC
Scheduled - Between 29-July-2026 20:00 UTC to 30-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 29, 20:00 UTC

Jul 29, 2026

Completed - The scheduled maintenance has been completed.
Jul 29, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 18:20 UTC
Scheduled - On 29-07-2026 18:20 UTC to 29-07-2026 21:00 UTC , the operator MOTIV will perform maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to this operator's subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 28, 08:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 17:30 UTC
Scheduled - Between 29-July-2026 17:30 UTC to 29-July-2026 21:30 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 27, 16:22 UTC
Resolved - This incident has been resolved.
Jul 29, 15:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 15:01 UTC
Investigating - We are currently observing SMS delivery degradation towards Italy Fastweb network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 29, 13:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 03:00 UTC
Scheduled - Between 2026-07-28 03:00 UTC to 2026-07-29 10:00 UTC, supplier will be performing maintenance towards Verizon in USA.

During the maintenance window, clients may experience intermittent delays delivering SMS to handsets.

If you have any questions, please contact api.support.vonage.com

Jul 21, 00:09 UTC
Resolved - Vonage services have been fully restored following today's service interruption to the Verify V2 email channel, which began at 2026-07-29 06:10 UTC. Full resolution has been confirmed by our third-party provider effective 2026-07-29 07:35 UTC.

Thank you for your patience and understanding as we worked with our third-party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Jul 29, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 29-July-2026 from 04:00 to 09:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Jul 28, 21:47 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 03:00 UTC
Scheduled - Please be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule:

Start: 2026-07-29 03:00 UTC
End: 2026-07-29 05:00 UTC

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

This scheduled maintenance affects: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, SMS Toll-Free, North America).

If you have any questions, please contact api.support.vonage.com

Jul 22, 06:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 03:01 UTC
Scheduled - Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 29-July -2026 03:00 UTC
End: 29-July -2026 05:00 UTC

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

During the maintenance window there may be times of messaging being queued, periodically unavailable or facing delays on the above carriers.

If you have any questions, please contact api.support.vonage.com

Jul 22, 15:36 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 UTC
Scheduled - Between 28-July-2026 20:0 UTC to 29-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 28, 17:16 UTC

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 19:00 UTC
Scheduled - On 28-07-2026 19:00 UTC to 28-07-2026 22:00 UTC , the operator Uzbektelekom will perform maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to this operator's subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 27, 08:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 17:30 UTC
Scheduled - Between 28-July-2026 17:30 UTC to 28-July-2026 21:30 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 27, 16:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 14:00 UTC
Scheduled - On 28-July-2026 between 14:00 UTC to 16:00 UTC, the operator partner XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, domestic SMS will be affected with intermittent delivery for the network XOX in Malaysia.

If you have any questions, please contact api.support.vonage.com

Jul 24, 03:36 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:00 UTC
Scheduled - On 28-July-2026 between 05:00 UTC and 07:00 UTC, ClearSky operator will be performing technical maintenance on their SMS platform.

During this maintenance period, the connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

If you have any questions, please contact api.support.vonage.com

Jul 28, 18:04 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:01 UTC
Scheduled - Please be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule:

Start: 2026-07-28 09:00 UTC
End: 2026-07-28 11:00 UTC

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

This scheduled maintenance affects: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, SMS Toll-Free, North America).

Jul 16, 23:19 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 03:01 UTC
Scheduled - Between 2026-07-28 03:00 UTC and 10:00 UTC, an external supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS.
Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.

If you have any questions, please contact api.support.vonage.com

Jul 24, 00:37 UTC
Resolved - This incident has been resolved.
Jul 28, 04:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 04:08 UTC
Investigating - We are currently observing SMS delivery degradation towards Partner network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 28, 02:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:00 UTC
Scheduled - On 27-07-2026 23:00 UTC to 28-07-2026 02:00 UTC , the operator MOTIV will perform maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to this operator's subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 27, 05:53 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:00 UTC
Scheduled - Between 27th July 2026, 20:00 UTC and 28th July 2026, 02:00 UTC , the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 10, 14:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:01 UTC
Scheduled - We have been notified by our partners that between 27-July-2026 20:00 (UTC) and 28-July-2026 02:00 (UTC), a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 11, 06:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:00 UTC
Scheduled - Between 27-July-2026 20:00 UTC to 28-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 27, 17:24 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:01 UTC
Scheduled - Between 27-July-2026 20:00 UTC to 28-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 20:13 UTC

Jul 27, 2026

Completed - The scheduled maintenance has been completed.
Jul 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 16:00 UTC
Scheduled - On 27-July-2026 between 16:00 UTC and 22:00 UTC, the operator CelcomDigi will be performing maintenance on their SMS platform for local/domestic & International traffic.

Impact:
You may experience temporary intermittent delivery for CelcomDigi local/domestic & International traffic during this period.

If you have any questions, please contact api.support.vonage.com

Jul 22, 11:23 UTC
Completed - The scheduled maintenance has been completed.
Jul 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 UTC
Scheduled - Between 09:00 and 12:00 (UTC) on the 27th of July 2026, one of our suppliers will be performing maintenance on their MMS platform.

During the maintenance window, you may experience MMS Inbound, Outbound and Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

If you have any questions please contact api.support.vonage.com

Jul 14, 19:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 UTC
Scheduled - On 27-July-2026 between 07:00 UTC and 10:00 UTC, the Canada operator Bell Canada will be performing maintenance on their SMS & MMS platform.

During the maintenance window, there may be increased Inbound, outbound and delivery receipt delays or failures.

If you have any questions, please contact api.support.vonage.com

Jul 22, 16:37 UTC
Resolved - This incident has been resolved.
Jul 27, 00:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 23:24 UTC
Update - We are continuing to investigate this issue.
Jul 26, 02:11 UTC
Investigating - The message delivery degradation is observed towards Claro Guatemala.

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 24, 21:54 UTC