Investigating - We have been notified by our US supplier about an issue impacting delivery for MMS messages towards multiple network operators. You might experience delayed MMS messages for US Shortcodes, Longcodes, TFN numbers.

The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Sep 03, 2026 - 08:21 UTC
SMS & Messages Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
99.92 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
100.0 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
100.0 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
99.96 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
99.9 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
100.0 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Operational
90 days ago
99.99 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Operational
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Operational
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
99.92 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
99.92 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
99.99 % uptime
Today
Multiple Services Affected Operational
90 days ago
99.99 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Spain Silent Authentication - Planned maintenance impacting Telefonica Spain Sep 5, 2026 20:00 - Sep 6, 2026 10:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance from 05-09-2026 at 20:00 UTC to 06-09-2026 at 10:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain

If you have any questions, please contact api.support.vonage.com

Posted on Aug 20, 2026 - 10:26 UTC

United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UK Sep 5, 2026 21:30 - Sep 6, 2026 02:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance on 05-09-2026 starting at 21:30 UTC until 06-09-2026 at 02:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 17:27 UTC

Indonesia SMS - Planned maintenance affecting PT Indosat Ooredoo operator Sep 6, 2026 17:00-22:00 UTC

On 06-Sept-2026 between 17:00 UTC and 22:00 UTC, PT Indosat Ooredoo will be performing maintenance on their platform.

During this maintenance period, there may be difficulties delivering messages to and from subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 24, 2026 - 12:32 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Sep 6, 2026 19:00-21:00 UTC

Between 06-Sep-2026 19:00 UTC to 06-Sep-2026 21:00 UTC, Philippines mobile operator Globe Telecom will be performing emergency maintenance on their SMS platform.

During this maintenance period, there may be delivery degradation for messages from and to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 21:46 UTC

El Salvador SMS - Planned maintenance affecting Tigo (Telemovil) Sep 7, 2026 04:30-04:45 UTC

On 07-September-2026 between 04:30 UTC and 04:45 UTC, the operator Tigo (Telemovil) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions please, contact api.support.vonage.com

Posted on Sep 03, 2026 - 22:12 UTC

El Salvador SMS - Planned maintenance affecting Tigo (Telemovil) Sep 7, 2026 06:30-06:45 UTC

On 07-September-2026 between 06:30 UTC and 06:45 UTC, the operator Tigo (Telemovil) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions please, contact api.support.vonage.com

Posted on Sep 03, 2026 - 22:12 UTC

Singapore Voice - Planned maintenance affecting Voice calls towards Singtel Sep 7, 2026 16:00-22:00 UTC

Between 16:00 and 22:00 (UTC) on the 07-Sept-2026, a planned maintenance will be performed affecting voice calls towards Singapore Singtel.

During the maintenance window, you may experience failed calls to Singapore Singtel network.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 27, 2026 - 13:33 UTC

Malaysia SMS - Planned maintenance affecting XOX Sep 7, 2026 17:00-21:00 UTC

On 7-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 27, 2026 - 07:59 UTC

Malaysia SMS - Planned maintenance affecting SMS for Celcom Sep 7, 2026 17:00-21:00 UTC

On 07-September-2026 between 17:00 UTC and 21:00 UTC, the operator Celcom will be performing maintenance on their SMS platform for International traffic.

Impact: You may experience temporary intermittent delivery for Celcom International traffic during this period.

If you have any questions, please contact api.support.vonage.com.

Posted on Aug 28, 2026 - 17:09 UTC

Bangladesh SMS - Planned maintenance impacting Banglalink network Sep 7, 2026 18:00-22:00 UTC

Between 07-Sept-2026 18:00 UTC and 07-Sept-2026 22:00 UTC, the operator Banglalink will perform maintenance on its SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 03, 2026 - 01:16 UTC

Russia SMS - Planned maintenance affecting T2 Opeator Sep 7, 2026 20:00 - Sep 8, 2026 00:00 UTC

Between 07-Sept-2026 20:00 UTC to 08-Sept-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages from and to the subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 01, 2026 - 11:32 UTC

Russia SMS - Planned maintenance affecting K-Telecom and KTK-Telecom Sep 7, 2026 20:00-22:00 UTC

Between 07-Sept-2026 20:00 and 07-Sept-2026 22:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards K-Telecom and KTK-Telecom in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 01, 2026 - 16:07 UTC

Russia SMS - Planned maintenance affecting Beeline Sep 7, 2026 20:59 - Sep 8, 2026 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 01, 2026 - 14:12 UTC
Scheduled - Between 07-Sept-2026 20:59 UTC and 08-Sept-2026 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages from and towards subscribers of this Beeline operator.

If you have any questions, please contact api.support.vonage.com

Sep 01, 2026 - 09:11 UTC

France Silent Authentication - Planned maintenance impacting Orange France Sep 8, 2026 05:00-09:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance from 08-09-2026 at 05:00 UTC to 08-09-2026 at 09:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Orange France

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 19:09 UTC

Russia SMS - Planned maintenance affecting MTS Sep 8, 2026 14:25-15:25 UTC

Between 8-Sep-2026 03:00AM UTC to 8-Sep-2026 04:00AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MTS Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 03, 2026 - 14:28 UTC

Malaysia SMS - Planned maintenance affecting XOX Sep 8, 2026 17:00-21:00 UTC

On 8-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 27, 2026 - 08:01 UTC

Malaysia SMS - Planned maintenance affecting SMS for Celcom Sep 8, 2026 17:00-21:00 UTC

On 08-September-2026 between 17:00 UTC and 21:00 UTC, the operator Celcom will be performing maintenance on their SMS platform for International traffic.

Impact: You may experience temporary intermittent delivery for Celcom International traffic during this period.

If you have any questions, please contact api.support.vonage.com.

Posted on Aug 28, 2026 - 17:09 UTC

El Salvador SMS - Planned maintenance affecting Tigo (Telemovil) Sep 9, 2026 04:00-04:30 UTC

On 07-September-2026 between 04:00 UTC and 04:30 UTC, the operator Tigo (Telemovil) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions please, contact api.support.vonage.com

Posted on Sep 03, 2026 - 22:12 UTC

Australia Voice - Maintenance affecting Long Virtual Numbers Sep 9, 2026 10:00-13:00 UTC

We have been notified by our supplier that on 09-September-2026 between 10:00 UTC and 13:00 UTC, the supplier will be performing maintenance on their platform.

Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 01, 2026 - 08:51 UTC

Malaysia SMS - Planned maintenance affecting XOX Sep 9, 2026 17:00-21:00 UTC

On 9-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 27, 2026 - 09:12 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 10, 2026 03:00-07:00 UTC

Between 2026-09-10 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:34 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com

Posted on Feb 21, 2026 - 00:59 UTC

USA SMS - Planned maintenance affecting ClearSky Operator Sep 10, 2026 09:00-11:00 UTC

On 10-Sept-2026 between 09:00 UTC and 11:00 UTC, ClearSky operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of ClearSky.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 31, 2026 - 08:20 UTC

USA SMS - Maintenance affecting Small US Carriers Sep 10, 2026 09:00-10:00 UTC

Please be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule:

Start: 2026-09-10 09:00 UTC
End: 2026-09-10 11:00 UTC

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 31, 2026 - 10:15 UTC

Canada Silent Authentication - Planned maintenance impacting multiple operators Sep 11, 2026 04:00-08:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance on 11-September-2026 from 04:00 to 11-September-2026 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 06:11 UTC

El Salvador SMS - Planned maintenance affecting Tigo (Telemovil) Sep 11, 2026 05:00-08:00 UTC

On 11-September-2026 between 05:00 UTC and 08:00 UTC, the operator Tigo (Telemovil) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions please, contact api.support.vonage.com

Posted on Sep 03, 2026 - 22:36 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Sep 13, 2026 19:00-21:00 UTC

Between 13-Sep-2026 19:00 UTC to 13-Sep-2026 21:00 UTC, Philippines mobile operator Globe Telecom will be performing maintenance on their SMS platform.

During this maintenance period, there may be delivery degradation for messages from and to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 21:46 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 17, 2026 03:00-07:00 UTC

Between 2026-09-17 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:44 UTC

USA MMS - Scheduled Maintenance affecting Twilio Sep 17, 2026 08:00-09:00 UTC

Between 17-09-2026 08:00 UTC to 10:30 UTC, Operator Twilio will be performing maintenance on their platform.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of Twilio USA.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 03, 2026 - 15:47 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Sep 20, 2026 19:00-21:00 UTC

Between 20-Sep-2026 19:00 UTC to 20-Sep-2026 21:00 UTC, Philippines mobile operator Globe Telecom will be performing maintenance on their SMS platform.

During this maintenance period, there may be delivery degradation for messages from and to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 21:46 UTC

USA SMS - Planned Maintenance affecting a Subset of Short Codes to US Devices Sep 22, 2026 06:00-10:00 UTC

Between 22-09-2026 06:00 UTC and 10:00 UTC, partner maintenance will be performed towards the United States.

During the maintenance window, there could be delays or failures for a subset of US Short Code traffic. Clients may experience impacts during delivery from Shortcodes sending to US Devices.

If you have any questions, please contact api.support.vonage.com.

Posted on Sep 04, 2026 - 19:38 UTC

Russia SMS - Planned maintenance affecting T2 Opeator Sep 23, 2026 20:00 - Sep 24, 2026 00:00 UTC

Between 23-Sept-2026 20:00 UTC to 24-Sept-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages from and to the subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 01, 2026 - 11:34 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 24, 2026 03:00-07:00 UTC

Between 2026-09-24 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:49 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Sep 27, 2026 19:00-21:00 UTC

Between 27-Sep-2026 19:00 UTC to 27-Sep-2026 21:00 UTC, Philippines mobile operator Globe Telecom will be performing maintenance on their SMS platform.

During this maintenance period, there may be delivery degradation for messages from and to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 21:46 UTC

Russia SMS - Planned maintenance affecting T2 Opeator Sep 28, 2026 20:00 - Sep 29, 2026 00:00 UTC

Between 28-Sept-2026 20:00 UTC to 29-Sept-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages from and to the subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 01, 2026 - 11:36 UTC

Russia SMS - Planned maintenance affecting T2 Opeator Sep 30, 2026 20:00 - Oct 1, 2026 00:00 UTC

Between 30-Sept-2026 20:00 UTC to 01-Oct-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages from and to the subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 01, 2026 - 11:39 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Oct 1, 2026 03:00-07:00 UTC

Between 2026-10-01 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:40 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Oct 6, 2026 04:00-05:00 UTC

Between 2026-10-06 04:00 UTC and 10:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 16:17 UTC

USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks Oct 8, 2026 03:00-07:00 UTC

On 08 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 07:35 UTC

USA & Canada - Planned Maintenance affecting 10DLC SMS/MMS Oct 8, 2026 04:00-10:00 UTC

Supplier has announced a maintenance on 8th Oct 2026 between 04:00 and 10:00 (UTC), affecting USA and Canada 10DLC SMS and USA 10DLC MMS.

During the maintenance window, you may experience MT and MO delays or failures for US and Canada 10DLC SMS traffic, as well as US 10DLC MMS traffic.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 16:48 UTC

USA & Canada - Planned Maintenance affecting 10DLC SMS/MMS Oct 13, 2026 04:00-10:00 UTC

Supplier has announced a maintenance on 13th Oct 2026 between 04:00 and 10:00 (UTC), affecting USA and Canada 10DLC SMS and USA 10DLC MMS.

During the maintenance window, you may experience MT and MO delays or failures for US and Canada 10DLC SMS traffic, as well as US 10DLC MMS traffic.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 17:38 UTC

USA & Canada - Planned Maintenance affecting 10DLC SMS/MMS Oct 15, 2026 04:00-10:00 UTC

Supplier has announced a maintenance on 15th Oct 2026 between 04:00 and 10:00 (UTC), affecting USA and Canada 10DLC SMS and USA 10DLC MMS.

During the maintenance window, you may experience MT and MO delays or failures for US and Canada 10DLC SMS traffic, as well as US 10DLC MMS traffic.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 17:29 UTC

USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks Oct 15, 2026 07:36-11:36 UTC

On 15 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 07:37 UTC

USA SMS - Maintenance affecting 10DLC numbers Oct 22, 2026 02:00-03:00 UTC

Please be informed that 10DLC carriers will be performing maintenance on their SMS platforms on 22nd October 2026 02:00 AM UTC to 06:00 AM UTC.

During this maintenance period, there may be difficulties delivering messages from and towards subscribers of the USA.

Impacted Carriers: Connection to 10DLC messaging

Posted on Sep 04, 2026 - 14:23 UTC

USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks Oct 22, 2026 03:00-07:00 UTC

On 22 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 07:39 UTC

USA SMS - Planned Maintenance affecting 10DLC numbers Oct 29, 2026 02:00-03:00 UTC

Please be informed that 10DLC carriers will be performing maintenance on their SMS platforms on 29th October 2026 02:00 AM UTC to 06:00 AM UTC.

During this maintenance period, there may be difficulties delivering messages from and towards subscribers of the USA.

Impacted Carriers: Connection to 10DLC messaging

Posted on Sep 04, 2026 - 14:30 UTC

USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks Oct 29, 2026 07:39-11:39 UTC

On 29 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

If you have any questions, please contact api.support.vonage.com

Posted on Sep 04, 2026 - 07:40 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com.

Posted on Feb 21, 2026 - 01:02 UTC

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Resolved - Vonage services have been fully restored following today's service interruption reported by our third-party email provider, which began at 2026-09-04 08:01 UTC. Full resolution has been confirmed effective as of 2026-09-04 13:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Sep 4, 13:44 UTC
Monitoring - Thank you for your patience following our third-party email provider's reported service interruption earlier today which may have impacted your email delivery via the Verify API.

Our third-party email provider has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We'll provide further updates within 2 hours and once full service is restored. If you have any questions, please contact api.support.vonage.com.

Sep 4, 13:23 UTC
Update - We remain closely engaged with our third-party email provider for the issue impacting your email delivery via the Verify API. We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Sep 4, 12:47 UTC
Identified - We have identified the issue that may be impacting your email delivery via the Verify API. This is due to a service disruption at our third-party email provider. We continue to work to resolve the issue as soon as possible. We'll provide further updates within the next 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Sep 4, 10:41 UTC
Investigating - We are aware of issues that may be impacting the email channel of Verify API. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact support@api.vonage.com.
Sep 4, 08:46 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 03:00 UTC
Scheduled - Between 04-09-2026 03:00 UTC to 11:00 UTC, Operator T-Mobile will be performing maintenance on their platform.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Sep 2, 20:36 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 04:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 04-September-2026 from 04:00 to 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Aug 20, 22:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 02:00 UTC
Scheduled - Between 4th September 2026 02:00 UTC and 07:00 UTC, the operator Vodafone Egypt will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Sep 2, 04:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 05:00 UTC
Scheduled - Please be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 4th Sept 2026 05:00 AM UTC to 07:00 AM UTC.

During this maintenance period, there may be difficulties delivering messages from and towards subscribers of the below operator.

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

If you have any questions, please contact api.support.vonage.com

Sep 1, 14:04 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 03:01 UTC
Scheduled - Please be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 4th Sept 2026 03:00 AM UTC to 05:00 AM UTC.

During this maintenance period, there may be difficulties delivering messages from and towards subscribers of the below operator.

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

If you have any questions, please contact api.support.vonage.com

Aug 27, 15:08 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 23:00 UTC
Scheduled - Between 03-09-2026 23:00 to 04-09-2026 04:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery towards Vodafone Egypt subscribers.

If you have any questions, please contact api.support.vonage.com

Sep 2, 11:52 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 UTC
Scheduled - Between 3-Sep-2026 20:00 UTC to 4-Sep-2026 00:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 31, 17:06 UTC

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:01 UTC
Scheduled - Between 03-09-2026 05:00 to 19:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery towards Movistar (Telefonica Moviles Espana) subscribers.

If you have any questions, please contact api.support.vonage.com

Sep 1, 04:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:01 UTC
Scheduled - Between 03-09-2026 03:00 UTC to 11:00 UTC, Operator T-Mobile will be performing maintenance on their platform.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Sep 1, 19:06 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:05 UTC
Scheduled - On 03-Sept-2026 between 02:59 UTC and 06:59 UTC, the operator Antel Uruguay will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Sep 3, 03:04 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:00 UTC
Scheduled - Between 2026-09-03 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Aug 12, 19:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:02 UTC
Scheduled - Please be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule:

Start: 2026-09-03 03:00 UTC
End: 2026-09-03 05:00 UTC

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

If you have any questions, please contact api.support.vonage.com

Aug 27, 08:52 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 21:00 UTC
Scheduled - Between 02-Sept-2026, 21:00 (UTC) and 03-Sept-2026 03:00 (UTC), the operator will be performing maintenance on their platform affecting SMS from and towards Orange in Poland.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 27, 12:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:01 UTC
Scheduled - Between 02-Sept-2026 20:00 UTC to 03-Sept-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages from and to the subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Sep 1, 11:31 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 UTC
Scheduled - Between 2-Sep-2026 20:00 UTC to 3-Sep-2026 00:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 31, 17:06 UTC

Sep 2, 2026

Completed - The scheduled maintenance has been completed.
Sep 2, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 17:00 UTC
Scheduled - On 2-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 27, 09:10 UTC
Resolved - This incident has been resolved.
Sep 2, 18:35 UTC
Update - We are continuing to monitor for any further issues.
Sep 2, 15:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 14:53 UTC
Investigating - Please be advised that we are observing SMS delivery degradation for pre-registered brands towards all networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Sep 2, 12:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 17:01 UTC
Scheduled - Between 02-09-2026 17:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery towards Orange Romania subscribers.

If you have any questions, please contact api.support.vonage.com

Sep 2, 09:46 UTC
Resolved - Vonage services have been fully restored following an interruption in automated email notification delivery, which began on 2026-08-25. Full resolution has been confirmed effective as of 2026-09-02.

Thank you for your patience and understanding as we worked to restore the services.
 If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/].

Sep 2, 16:22 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption in automated email notification delivery. We'll continue to provide further updates here within 1 hour and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]

Sep 2, 15:53 UTC
Resolved - This incident has been resolved.
Sep 2, 13:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 10:54 UTC
Investigating - We have been notified by our supplier about delivery degradation towards Spain using a subset of our LVNs and other MTs.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Sep 2, 09:14 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 03:00 UTC
Scheduled - Between 02-09-2026 03:00 UTC to 11:00 UTC, Operator T-Mobile will be performing maintenance on their platform.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 31, 22:47 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 22:00 UTC
Scheduled - Between 01-Sept-2026 between 22:00 UTC and 02-Sept-2026 04:00 UTC, Tele2 Kazakhstan will be performing a Emergency maintenance.

During the maintenance window, you may potentially experience message delivery degradation and latency on both Inbound and Outbound SMS for Tele2 subscribers.

If you have any questions, please contact api.support.vonage.com

Sep 1, 14:11 UTC

Sep 1, 2026

Completed - The scheduled maintenance has been completed.
Sep 1, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 21:01 UTC
Scheduled - Between 01-09-2026 21:00 to 01-09-2026 23:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery towards Telia Norway subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 14, 06:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:01 UTC
Scheduled - Between 01 Sept 2026 17:00 UTC to 01 Sept 2026 23:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Megafon Russia subscribers.

If you have any questions, please contact api.support.vonage.com

Sep 1, 16:21 UTC
Resolved - This incident has been resolved.
Sep 1, 22:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 21:07 UTC
Investigating - We have been notified by one of our suppliers regarding Voice calls affecting from/to subset of our Vonage LVNs towards Mexico.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Sep 1, 08:34 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:00 UTC
Scheduled - On 1-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 27, 07:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:02 UTC
Scheduled - On 01-September-2026 between 17:00 UTC and 21:00 UTC, the operator Celcom will be performing maintenance on their SMS platform for International traffic.

Impact: You may experience temporary intermittent delivery for Celcom International traffic during this period.

If you have any questions, please contact api.support.vonage.com.

Aug 28, 17:09 UTC
Resolved - This incident has been resolved.
Sep 1, 13:00 UTC
Update - We are continuing to investigate this issue.
Sep 1, 06:56 UTC
Investigating - We have been notified by our suppliers about MMS latency to and from AT&T network for a subset of US Long Codes and Toll-Free Numbers

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Sep 1, 03:36 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 09:00 UTC
Scheduled - Between 01-09-2026 09:00 UTC and 10:00 UTC, Partner will be performing maintenance towards United States.

During the maintenance window, there could be delays or failures for a subset of Short Codes traffic to US Devices.

If you have any questions, please contact api.support.vonage.com

Aug 14, 06:27 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:00 UTC
Scheduled - Between 31-Aug-2026 22:00 UTC and 1-Sept-2026 02:30 UTC, the operator Life will perform maintenance on its SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 27, 10:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:01 UTC
Scheduled - Between 31-August-2026 20:00 UTC to 01-September-2026 00:00 UTC, Russian Mobile operator MegaFon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 31, 17:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:02 UTC
Scheduled - Between 31-August-2026 20:00 UTC to 1-September-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 28, 11:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:00 UTC
Scheduled - Between 31-August-2026 20:00 UTC to 01-September-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:25 UTC

Aug 31, 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 17:01 UTC
Scheduled - On 31-August-2026 between 17:00 UTC and 21:00 UTC, the operator Celcom will be performing maintenance on their SMS platform for International traffic.

Impact:
You may experience temporary intermittent delivery for Celcom International traffic during this period.

If you have any questions, please contact api.support.vonage.com

Aug 28, 16:50 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 17:00 UTC
Scheduled - On 31-August-2026 between 17:00 UTC to 21:00 UTC, the operator partner XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 27, 07:52 UTC
Resolved - This incident has been resolved.
Aug 31, 20:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 31, 19:16 UTC
Update - We are continuing to investigate this issue.
Aug 31, 17:23 UTC
Investigating - We have been notified about an issue impacting SMS messages for a subset of short codes for T-mobile USA. You may experience potential delay in delivery & delivery receipts for a subset of short codes to/from T-mobile networks in the US.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 31, 17:02 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 18:00 UTC
Scheduled - On 31-Aug-2026 between 18:00 UTC and 18:30 UTC, the operator XL will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages from and towards the subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 27, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 03:00 UTC
Scheduled - Between 18-08-2026 02:00 UTC and 12:00 UTC, Operator T-Mobile will be performing maintenance on their platform.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 27, 20:48 UTC
Resolved - This incident has been resolved.
Aug 31, 10:27 UTC
Investigating - We are currently investigating this issue.
Aug 29, 11:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 29, 09:06 UTC
Investigating - We have been notified about an issue impacting voice calls to multiple networks. You may experience intermittent call disconnects or call failures.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Aug 29, 08:45 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 08:00 UTC
Scheduled - Between 31-08-26 08:00 and 09:00 (UTC), there will be a maintenance affecting AT&T MMS connectivity.

During the maintenance window, customers may experience a loss of MMS delivery receipts.

If you have any questions, please contact api.support.vonage.com

Aug 26, 16:16 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 04:00 UTC
Scheduled - Between 04:00 UTC and 08:00 UTC on 31st August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in Video tools.

We appreciate your understanding and apologize for any inconvenience caused.

Aug 24, 16:25 UTC

Aug 30, 2026

Completed - The scheduled maintenance has been completed.
Aug 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 19:00 UTC
Scheduled - We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 30-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 30, 16:40 UTC

Aug 29, 2026

Completed - The scheduled maintenance has been completed.
Aug 29, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 21:00 UTC
Scheduled - Between 29-Aug-2026 21:00 to 29-Aug-2026 22:00 UTC, Operator Sber will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Sber Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 29, 17:21 UTC
Resolved - This incident has been resolved.
Aug 29, 10:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 29, 10:09 UTC
Investigating - We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Aug 29, 08:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 29, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 23:00 UTC
Scheduled - We would like to inform customers that scheduled maintenance is planned for the Silent Authentication service affecting the Telefonica Spain network.

During this maintenance window, customers using Silent Authentication for Spain (Telefonica) numbers may experience intermittent service degradation. No permanent service impact is expected.

Maintenance Window:
Start: 28 Aug 2026, 23:00 UTC
End: 29 Aug 2026, 05:00 UTC

We will issue an update once the maintenance is completed.

Please contact support@api.vonage.com if you have any questions.

Aug 26, 16:55 UTC

Aug 28, 2026

Resolved - We have resolved an issue affecting Vonage Voice API in the US West region. Between approximately 19:51 UTC and 19:57 UTC on August 28, 2026, a subset of customers may have experienced intermittent API request failures when making call attempts.

The issue was caused by a problem with our data center’s Network Load Balancer (NLB) in the US West region. Our engineering team identified and resolved the issue. The overall global traffic impact was minimal.

Aug 28, 21:33 UTC
Monitoring - We have noticed an issue with our voice API in the US region. We have resolved the issue and are still investigating to identify the full impact. Customers might have seen API failures when sending call attempts. We’ll update you soon once we have more details about the issue.
Aug 28, 20:38 UTC
Completed - The scheduled maintenance has been completed.
Aug 28, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 20:00 UTC
Scheduled - Between 28-08-2026 20:00 PM to 29-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards T2 Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 26, 11:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 28, 01:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:20 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 27-08-2026 starting at 22:20 UTC until 28-08-2026 at 01:40 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 27, 18:57 UTC
Completed - The scheduled maintenance has been completed.
Aug 28, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:00 UTC
Scheduled - On 27-Aug-2026 between 19:00 UTC to 28-Aug-2026 01:00 UTC, the operator Pakistan Ufone will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages from and towards subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 27, 13:23 UTC
Completed - The scheduled maintenance has been completed.
Aug 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 UTC
Scheduled - Between 27-Aug-2026 20:00 UTC to 28-Aug-2026 00:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 24, 16:29 UTC

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:00 UTC
Scheduled - Between 2026-08-27 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Jul 30, 20:03 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 27th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Nigeria may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 24, 07:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:01 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 27th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in UAE may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 24, 07:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 25-August-2026 01:00 UTC and 27-August-2026 01:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Aug 14, 22:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:02 UTC
Scheduled - Between 26-Aug-2026 20:00 UTC to 27-Aug-2026 00:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 24, 16:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:03 UTC
Scheduled - Between 26-August-2026 20:00 UTC to 27-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:22 UTC

Aug 26, 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:01 UTC
Scheduled - On 26th Aug 2026 between 21:00 UTC and 22:00 UTC, the operator Telefonica o2 UK will be performing a emergency maintenance on their SMS platform.

During this time, there may be potential delay in SMS delivery from and towards Telefonica o2 UK subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 26, 16:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 16:00 UTC
Scheduled - On 26 Aug 2026 between 16:00 UTC and 22:00 UTC, the operator CelcomDigi Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, SMS will be affected with intermittent delivery for this Network in Malaysia.

If you have any questions, please contact api.support.vonage.com

Aug 21, 12:46 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:00 UTC
Scheduled - Between 26-Aug-2026 20:00 PM to 21:00 PM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Gazprombank Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 24, 13:09 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 16:23 UTC
Scheduled - Between 26-08-2026 19:00 PM to 27-08-2026 1:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Ufone Pakistan subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 25, 15:17 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 13:00 UTC
Scheduled - On 26th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 04:14 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 26-August-2026 from 04:00 to 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Aug 20, 22:47 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 03:00 UTC
Scheduled - Between 2026-08-26 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Jul 7, 03:28 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:02 UTC
Scheduled - Please be informed that small carriers in US will be performing maintenance on their SMS platforms on 26th Aug 2026 04:00 AM UTC to 06:00 AM UTC.

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

If you have any questions, please contact api.support.vonage.com

Aug 25, 18:13 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:01 UTC
Scheduled - Please be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 26th Aug 2026 04:00 AM UTC to 06:00 AM UTC.

During the maintenance window there may be times of messaging being queued, periodically unavailable or facing delays on the above carriers.

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

If you have any questions, please contact api.support.vonage.com

Aug 21, 16:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 22:00 UTC
Scheduled - Between 25 Aug 2026 10:00 PM to 26 Aug 2026 03:30 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Vodafone Qatar subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 20, 12:43 UTC

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 04:19 UTC
Scheduled - On 25th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 04:13 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 16:00 UTC
Scheduled - On 25-Aug-2026 between 16:00 UTC and 17:30 UTC, the operator Maxis will be performing maintenance on their SMS platform affecting SMS traffic.

You may experience temporary intermittent delivery for Maxis SMS traffic during the maintenance window.

If you have any questions, please contact api.support.vonage.com

Aug 24, 12:17 UTC
Resolved - This incident has been resolved.

We can confirm that the third-party supplier issue affecting Conversational Connect in the US region has been resolved.

Customers in the US region may have experienced degraded performance and message dispatch delays. messages were successfully enqueued throughout the incident and no messages were lost.

Services have been fully restored and we are no longer observing any impact.

We apologise for any inconvenience this may have caused and thank you for your patience.

Start time: 25 Aug 2026, 13:00 UTC
Resolved time: 25 Aug 2026, 15:45 UTC

Aug 25, 16:35 UTC
Monitoring - We are aware of an issue that affected Conversational Connect, caused by a third-party supplier outage which resulted in tasks not being dispatched.

The issue has been identified and services are recovering. We are actively monitoring the situation to confirm full stability of the Experiences.

We will provide a further update after 2 hours or sooner if the situation changes.

We apologise for any inconvenience caused.

Aug 25, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 15:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 25th August 2026, 15:00 - 16:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in UK and Czech Republic may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 24, 06:47 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 UTC
Scheduled - Between 2026-08-25 02:00 UTC to 09:00 UTC, US mobile operator T-Mobile will be performing maintenance on their platform.

During the maintenance window, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC and SC traffic towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 24, 19:34 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 04:01 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 25-August-2026 from 04:00 to 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Aug 20, 22:17 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 04:00 UTC
Scheduled - Between 2026-08-25 04:00 UTC and 05:00 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States - AT&T networks.

If you have any questions please contact api.support.vonage.com

Aug 19, 16:40 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 20:00 UTC
Scheduled - Between 24-August-2026 20:00 UTC to 25-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:20 UTC

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 UTC
Scheduled - Between 24th Aug 2026 21:00 (UTC) and 24th Aug 2026 21:30 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 21, 00:51 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 17:00 UTC
Scheduled - Between 24-08-2026 17:00 PM to 25-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 22, 08:46 UTC
Resolved - This incident has been resolved.
Aug 24, 13:23 UTC
Update - We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.
Aug 24, 12:25 UTC
Investigating - We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 24, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:02 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 24th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in UAE may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 19, 11:18 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:01 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 24th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Nigeria may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 19, 11:14 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 04:00 UTC
Update - Between 04:00 UTC and 08:00 UTC on 24th August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in the Video and Voice Inspector tools.

We appreciate your understanding and apologise for any inconvenience caused.

Aug 19, 14:37 UTC
Scheduled - Between 04:00 UTC and 08:00 UTC on 24th August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in the Video and Voice Inspector tools.

We appreciate your understanding and apologise for any inconvenience caused.

Aug 11, 15:22 UTC

Aug 23, 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 19:00 UTC
Scheduled - We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 23-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 30, 16:37 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 05:00 UTC
Scheduled - Between 23 Aug 2026 05:00 AM to 23 Aug 2026 01:00 PM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Tigo Honduras subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 20, 10:25 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 07:00 UTC
Scheduled - On 23-08-2026 between 07:00 UTC and 11:00 UTC, the operator AT&T USA will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 21, 06:58 UTC

Aug 22, 2026

Completed - The scheduled maintenance has been completed.
Aug 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 UTC
Scheduled - Between 21-Aug-2026 20:00 UTC to 22-Aug-2026 04:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 20, 08:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 22, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 21-08-2026 starting at 23:00 UTC until 22-08-2026 at 02:45 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 21, 20:18 UTC