In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 2026 - 16:00 UTC
Scheduled - We have been notified by our partners that between 16:00 (UTC) and 21:00 (UTC) on 11-July-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 11, 2026 16:00-21:00 UTC
SMS & Messages Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
99.98 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
99.91 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
99.99 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
99.95 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
99.95 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.99 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
99.99 % uptime
Today
Voice API Operational
90 days ago
99.99 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
99.99 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
99.96 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
99.9 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
99.99 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Under Maintenance
90 days ago
99.99 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Operational
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Under Maintenance
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
99.92 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
99.92 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Philippines SMS - Planned maintenance affecting Globe Telecom Jul 12, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 12-July-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 06, 2026 - 08:51 UTC

USA Silent Authentication - Planned maintenance affecting the AT&T network Jul 12, 2026 20:30 - Jul 13, 2026 02:30 UTC

On July 12, 2026, between 20:30 and 02:30 UTC, our supplier will perform planned maintenance on their Silent Authentication platform.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

Please contact support@api.vonage.com if you have any questions.

Posted on Jul 10, 2026 - 15:01 UTC

Netherlands SMS - Planned maintenance impacting KPN Mobile network Jul 12, 2026 23:00 - Jul 13, 2026 02:00 UTC

On 12-July-2026 between 23:00 UTC and 13-July-2026 02:00 UTC, KPN Mobile operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of KPN Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 23, 2026 - 12:07 UTC

Russia SMS - Planned maintenance affecting Tele2 Jul 13, 2026 20:00 - Jul 14, 2026 00:00 UTC

Between 13-July-2026 20:00 UTC to 14-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 30, 2026 - 20:04 UTC

Russia SMS - Planned maintenance affecting K-Telecom, Rostelecom and KTK-Telecom Jul 13, 2026 22:00 - Jul 14, 2026 02:00 UTC

Between 2026 July 13 22:00 and 2026 July 14 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards K-Telecom, Rostelecom and KTK-Telecom in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Posted on Jul 09, 2026 - 18:29 UTC

Netherlands SMS - Planned maintenance impacting KPN Mobile network Jul 13, 2026 23:00 - Jul 14, 2026 02:00 UTC

On 13-July-2026 between 23:00 UTC and 14-July-2026 02:00 UTC, KPN Mobile operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of KPN Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 23, 2026 - 12:12 UTC

France Voice - Emergency Internal Maintenance Jul 14, 2026 07:00-07:30 UTC

To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 14th July 2026, 07:00 - 07:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in France may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 16:39 UTC

Russia SMS - Planned maintenance affecting Megafon Jul 14, 2026 20:00 - Jul 15, 2026 00:00 UTC

Between 14-July-2026 20:00 UTC to 15-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 22:35 UTC

USA SMS - Planned Maintenance affecting messages sent to AT&T USA Jul 15, 2026 03:00-09:00 UTC

Between 2026-08-15 03:00 UTC and 09:00 UTC, supplier will be performing maintenance towards United States.

During the maintenance window, there could be intermittent delays with 10DLC/TF and AAVS provisioning

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 02:32 UTC

USA SMS - Planned Maintenance affecting messages sent to AT&T USA Jul 15, 2026 04:00-10:00 UTC

On 15 July 2026 between 04:00 and 10:00 (UTC), there will be a maintenance affecting SMS messages sent to AT&T USA.

During the maintenance window, You might experience missing or delayed outbound SMS sending to AT&T USA.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 09, 2026 - 14:26 UTC

Spain SMS - Planned maintenance affecting Movistar (Telefonica Moviles Espana) Jul 15, 2026 06:00-10:00 UTC

Between 15th July 2026 06:00 (UTC) and 15th July 2026 10:00 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar (Telefonica Moviles Espana).

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 06, 2026 - 05:53 UTC

Russia SMS - Planned maintenance affecting Megafon Jul 15, 2026 20:00 - Jul 16, 2026 00:00 UTC

Between 15-July-2026 20:00 UTC to 16-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 22:35 UTC

Russia SMS - Planned maintenance affecting Tele2 Jul 15, 2026 20:00 - Jul 16, 2026 00:00 UTC

Between 15-July-2026 20:00 UTC to 16-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 30, 2026 - 20:06 UTC

Russia SMS - Planned maintenance affecting MTT Jul 15, 2026 21:00 - Jul 16, 2026 00:00 UTC

Between 15 July 2026 at 21:00 and 16 July 2026 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards MTT in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 08, 2026 - 18:29 UTC

Italy SMS - Planned Maintenance affecting subset of Italy LVNs Jul 15, 2026 22:00 - Jul 16, 2026 07:00 UTC

Between 15th July 2026 between 22:00 UTC to 16th July 2026 07:00 UTC, the operator will be performing maintenance on their SMS platform towards subset of Italy LVNs.

During this maintenance period, we are not expecting any SMS delivery issue towards subset of Italy LVNs.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 25, 2026 - 13:13 UTC

USA SMS - Planned Maintenance affecting messages sent to AT&T USA Jul 16, 2026 01:00-05:00 UTC

On 16 July 2026 between 01:00 and 05:00 (UTC), there will be a maintenance affecting SMS sent to AT&T USA.

During the maintenance window, You might experience missing or delayed outbound SMS sending to AT&T USA.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 14:11 UTC

USA Silent Authentication - Planned maintenance affecting the AT&T network Jul 16, 2026 01:00 - Jul 18, 2026 01:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance between 16-July-2026 01:00 UTC and 18-July-2026 01:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 19:27 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 16, 2026 03:00-07:00 UTC

On 2026-Jul-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 01, 2026 - 23:49 UTC

Spain Voice - Emergency Internal Maintenance Jul 16, 2026 07:00-07:30 UTC

To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 16th July 2026, 07:00 - 07:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Spain may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 16:41 UTC

Canada Silent Authentication - Planned maintenance impacting multiple operators Jul 17, 2026 04:00-12:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance on 17-July-2026 from 04:00 UTC to 17-July-2026 12:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 05:22 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Jul 18, 2026 16:00-21:00 UTC

We have been notified by our partners that between 16:00 (UTC) and 21:00 (UTC) on 18-July-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 11, 2026 - 06:39 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Jul 19, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 19-July-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 06, 2026 - 08:55 UTC

Netherlands SMS - Planned maintenance impacting KPN Mobile network Jul 19, 2026 23:00 - Jul 20, 2026 02:00 UTC

On 19-July-2026 between 23:00 UTC and 20-July-2026 02:00 UTC, KPN Mobile operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of KPN Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 23, 2026 - 12:15 UTC

Russia SMS - Planned maintenance affecting Tele2 Jul 20, 2026 20:00 - Jul 21, 2026 00:00 UTC

Between 20-July-2026 20:00 UTC to 21-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 30, 2026 - 20:09 UTC

Netherlands SMS - Planned maintenance impacting KPN Mobile network Jul 20, 2026 23:00 - Jul 21, 2026 02:00 UTC

On 20-July-2026 between 23:00 UTC and 21-July-2026 02:00 UTC, KPN Mobile operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of KPN Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 23, 2026 - 12:17 UTC

USA Silent Authentication - Planned maintenance affecting the AT&T network Jul 21, 2026 02:00 - Jul 24, 2026 02:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance between 21-July-2026 02:00 UTC and 24-July-2026 02:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 11, 2026 - 00:04 UTC

USA MMS - Scheduled Maintenance affecting AT&T Jul 21, 2026 04:00-06:00 UTC

On 21 July 2026 between 04:00 and 06:00 (UTC), there will be a maintenance affecting AT&T MMS connectivity.

During the maintenance window, customers may experience a loss of MMS delivery receipts. In addition, MMS MT traffic destined for AT&T devices may be delayed or fail.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 02, 2026 - 19:30 UTC

Planned maintenance for Video Inspector, Archive Inspector and Voice Inspector tools Jul 21, 2026 04:00-08:00 UTC

Between 04:00 UTC and 08:00 UTC on 21st July 2026, we will be performing planned maintenance on our platform.

During this maintenance window, some users may experience performance degradation or intermittent disruptions in Video Inspector, Archive Inspector and Voice Inspector tools.

We appreciate your understanding and apologize for any inconvenience caused.

Posted on Jul 03, 2026 - 15:38 UTC

Russia SMS - Planned maintenance affecting Tele2 Jul 22, 2026 20:00 - Jul 23, 2026 00:00 UTC

Between 22-July-2026 20:00 UTC to 23-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 30, 2026 - 20:11 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 23, 2026 03:00-07:00 UTC

On 2026-Jul-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 01, 2026 - 23:50 UTC

France SMS - Planned maintenance impacting Bouygues Telecom Jul 23, 2026 08:00-10:00 UTC

On 23rd-July-2026 between 08:00 UTC to 10:00 UTC, Bouygues Telecom operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there could be intermittent delays delivering SMS to handsets of Bouygues Telecom.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 09:02 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Jul 26, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 26-July-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 06, 2026 - 08:58 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Jul 27, 2026 20:00 - Jul 28, 2026 02:00 UTC

We have been notified by our partners that between 27-July-2026 20:00 (UTC) and 28-July-2026 02:00 (UTC), a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 11, 2026 - 06:44 UTC

UAE SMS - Planned Maintenance affecting Etisalat network Jul 27, 2026 20:00 - Jul 28, 2026 02:00 UTC

Between 27th July 2026, 20:00 UTC and 28th July 2026, 02:00 UTC , the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 10, 2026 - 14:33 UTC

Russia SMS - Planned maintenance affecting Tele2 Jul 27, 2026 20:00 - Jul 28, 2026 00:00 UTC

Between 27-July-2026 20:00 UTC to 28-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 30, 2026 - 20:13 UTC

Russia SMS - Planned maintenance affecting Tele2 Jul 29, 2026 20:00 - Jul 30, 2026 00:00 UTC

Between 29-July-2026 20:00 UTC to 30-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 29, 2026 - 20:00 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 30, 2026 03:00-07:00 UTC

On 2026-Jul-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on Jun 01, 2026 - 23:51 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 6, 2026 03:00-07:00 UTC

Between 2026-08-06 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 03:04 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 13, 2026 03:00-07:00 UTC

Between 2026-08-13 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 04:20 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 20, 2026 03:00-07:00 UTC

Between 2026-08-20 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 03:22 UTC

USA/Canada Twilio SMS and MMS - Scheduled Maintenance Aug 26, 2026 03:00-07:00 UTC

Between 2026-08-26 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 07, 2026 - 03:28 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 00:59 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 01:02 UTC
Jul 11, 2026

Unresolved incident: Philippines SMS - Planned maintenance affecting Globe Telecom.

Jul 10, 2026
Completed - The scheduled maintenance has been completed.
Jul 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 UTC
Scheduled - We have been notified by our supplier that on 10-Jul-2026 between 15:00 and 20:00 UTC, the supplier will be performing maintenance on their platform.

During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.

If you have any questions, please contact api.support.vonage.com

May 22, 06:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 04:00 UTC
Scheduled - Between 10-July-2026 04:00 UTC to 10-July-2026 12:00 UTC, Mobile operator Telcel will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 9, 22:26 UTC
Resolved - This incident has been resolved.
Jul 10, 05:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 04:57 UTC
Investigating - Please be advised that we are observing SMS delivery degradation towards Natcom.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 9, 21:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 UTC
Scheduled - Between 9 July 2026 at 22:00 and 10 July 2026 01:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards MTS in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 8, 19:06 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 01:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 07-July-2026 01:00 UTC and 10-July-2026 02:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Jun 29, 21:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:00 UTC
Scheduled - Between 09-July-2026 20:00 UTC and 10-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 8, 14:55 UTC
Jul 9, 2026
Resolved - This incident has been resolved.
Jul 9, 13:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 12:05 UTC
Update - We are continuing to investigate this issue.
Jul 9, 10:20 UTC
Investigating - We are currently experiencing message delivery issues impacting SMS traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages.

Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 9, 10:13 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 UTC
Scheduled - To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Feb 21, 00:55 UTC
Resolved - This incident has been resolved.
Jul 9, 09:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 08:43 UTC
Investigating - Please be advised that we have been notified of a message delivery degradation towards MTN network in South Africa.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 9, 08:07 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 03:00 UTC
Scheduled - On 2026-Jul-9 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Jun 1, 23:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:02 UTC
Scheduled - Between 08-July-2026 20:00 UTC and 09-June-2026 02:00 UTC, Mobile operators Altel/Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 8, 19:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:01 UTC
Scheduled - Between 8 July 2026 at 22:00 and 9 July 2026 04:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 8, 18:51 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 UTC
Scheduled - On 8th July 2026 between 22:00 UTC and 9th July 2026 04:00 UTC, Altel and Tele2 Kazakhstan will be performing a scheduled maintenance.

During the maintenance window, you may potentially experience message delivery degradation and latency on SMS for Altel and Tele2 subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 8, 14:39 UTC
Resolved - This incident has been resolved.
Jul 9, 01:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 00:22 UTC
Investigating - Please be advised that we are observing SMS delivery degradation towards Telstra.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 8, 17:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 UTC
Scheduled - Between 08-July-2026 20:00 UTC and 09-June-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 6, 07:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:01 UTC
Scheduled - Between 08-July-2026 20:00 UTC to 09-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 20:01 UTC
Jul 8, 2026
Completed - The scheduled maintenance has been completed.
Jul 8, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 15:00 UTC
Scheduled - On 8th July 2026 between 15:00 UTC and 19:30 UTC, the operator Softbank Japan will be performing maintenance on their SMS platform.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 11, 04:18 UTC
Resolved - Vonage services have been fully restored following a brief interruption to PSTN calling for the Singapore region, which began at 2026-07-08 14:14 UTC. Full resolution has been confirmed effective 2026-07-08 14:56 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Jul 8, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:30 UTC
Scheduled - On 8th July 2026 between 08:30 UTC to 14:30 UTC, the operator will be performing maintenance on their SMS platform towards subset of Italy LVNs.

During this maintenance period, we are not expecting any SMS delivery issue towards subset of Italy LVNs.

If you have any questions, please contact api.support.vonage.com

Jul 3, 13:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled - On 8th July 2026 between 08:00 AM (UTC) and 9:30 AM (UTC), there will be a maintenance affecting USA and AU MMS.

During the maintenance window, you may experience MT, DLR and MO delays or failures for US and AU MMS.

If you have any questions, please contact api.support.vonage.com

Jun 22, 14:04 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:01 UTC
Scheduled - On 2026-Jul-8 between 03:00 UTC and 09:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent to AT&T long codes and Toll-Free numbers in the US.

During the maintenance window, you may experience missing or delayed outbound SMS and MMS for long codes and Toll-Free numbers traffic sending to AT&T USA

If you have any questions, please contact api.support.vonage.com

Jul 6, 02:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 7, 11:28 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 14th July 2026, 07:00 - 07:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in France may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com

Jul 2, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 UTC
Scheduled - Between 07-July-2026 22:00 UTC and 08-July-2026 03:00 UTC, Russian Mobile operator Beltelecom will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 12:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 UTC
Scheduled - Between 2026-07-08 00:00 UTC and 02:00 UTC, we will be performing maintenance towards AT&T in USA.

During the maintenance window, you may potentially experience delayed MMS message delivery towards the subscribers of AT&T USA.

SMS traffic will not be impacted.

Jun 26, 17:34 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 UTC
Scheduled - Between 07 July 2026 20:00 UTC to 08th July 2026 01:00 UTC, the operator MOTIV will perform maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to this operator's subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 3, 07:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 17:00 UTC
Scheduled - Between 07-July-2026 17:00 UTC to 08-July-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards MTS in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jul 6, 17:49 UTC
Jul 7, 2026
Resolved - This incident has been resolved.
Jul 7, 11:24 UTC
Investigating - We are observing SMS delivery degradation towards MIC/Zantel Tanzania network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 7, 10:58 UTC
Completed - The scheduled maintenance has been completed.
Jul 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 UTC
Scheduled - On 07-July-2026 between 09:00 UTC and 11:00 UTC, a subset of small networks will be performing maintenance on their platforms.

During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Jun 28, 08:00 UTC
Resolved - This incident has been resolved.
Jul 7, 05:52 UTC
Investigating - Please be advised that we are observing SMS delivery degradation towards Lumitel.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 6, 21:51 UTC
Resolved - This incident has been resolved.
Jul 7, 01:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 14:25 UTC
Investigating - We have detected degradation affecting 10DLC numbers towards multiple networks.

As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Jul 6, 02:49 UTC
Resolved - This incident has been resolved.
Jul 7, 00:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 00:13 UTC
Investigating - Please be advised that we are observing SMS delivery degradation towards 1&1.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 6, 23:40 UTC
Completed - The scheduled maintenance has been completed.
Jul 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 20:00 UTC
Scheduled - Between 06-July-2026 20:00 UTC to 07-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 19:59 UTC
Jul 6, 2026
Resolved - Vonage services have been fully restored following today’s service interruption impacting Voice API Speech Recognition and Text to Speech in both EU regions, which began at 2026-07-06 16:37:00 UTC.

Full resolution has been confirmed effective 2026-07-06 17:22:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com.

Jul 6, 19:38 UTC
Identified - We have identified the issue that may be impacting your Voice API Speech Recognition (ASR) and Text-to-Speech (TTS) service in the EU region and have applied initial mitigations.

We will continue to provide further updates within 2 hours, and once full service is restored.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Jul 6, 18:35 UTC
Update - We are continuing to investigate this issue.
Jul 6, 17:44 UTC
Update - We are continuing to investigate this issue.
Jul 6, 17:43 UTC
Investigating - We are aware of issues that may be impacting your Voice API Speech Recognition and Text to Speech failures in both EU regions.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 60 minutes.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Jul 6, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 15:00 UTC
Scheduled - On 6th July 2026 between 15:00 UTC and 19:30 UTC, the operator Softbank Japan will be performing maintenance on their SMS platform.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 11, 04:17 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 14:00 UTC
Scheduled - Between 6-JUL-26 14:00 UTC and 6-JUL-26 15:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the APAC region.

During this time, it may cause some minor issues with the service.

Jun 29, 15:07 UTC
Resolved - This incident has been resolved.
Jul 6, 13:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 12:53 UTC
Investigating - Please be advised that we are observing SMS delivery degradation towards TPG Telecom.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 6, 08:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 09:00 UTC
Scheduled - On 06-July-2026 between 09:00 UTC and 10:30 UTC, AT&T operator will be performing technical maintenance on their MMS platform.

During this maintenance period, there may be Inbound and Outbound MMS delays and delivery receipt delays to subscribers of AT&T.

If you have any questions, please contact api.support.vonage.com

Jun 17, 19:42 UTC
Jul 5, 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 04/07/2026 20:00 UTC and 05/07/2026 09:30 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Telefonica network.

If you have any questions, please contact api.support.vonage.com

Jun 30, 09:20 UTC
Resolved - Vonage services have been fully restored following today's service interruption to the Verify V2 email channel, which began at 2026-07-05 04:20 UTC. Full resolution has been confirmed by our third-party provider effective 2026-07-05 06:00 UTC.

Thank you for your patience and understanding as we worked with our third-party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Jul 5, 07:14 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption to the Verify V2 email channel.
Our engineering team is actively monitoring the service to confirm full stability, and we remain engaged with our third-party provider as recovery continues.

We will continue to provide further updates within 2 hours, and once full service is confirmed as restored.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Jul 5, 06:51 UTC
Identified - We have identified that the issue impacting your Verify V2 email channel, resulting in errors and delays in email delivery, is caused by our third-party email provider. The provider has identified the root cause, and their engineering team is actively working on implementing a fix.

We will continue to provide further updates within 2 hours, and once full service is restored.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Jul 5, 05:47 UTC
Investigating - We are aware of issues with a third-party provider affecting the Email channel for Verify V2 requests, which may be impacting some Vonage customers' email delivery, resulting in errors and delays.

We'll provide further updates within 2 hours.

Thank you for your patience and understanding.

Jul 5, 05:17 UTC
Jul 4, 2026
Resolved - This incident has been resolved.
Jul 4, 08:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 08:24 UTC
Investigating - We are currently observing a degradation impacting SMS and Voice delivery to Lycamobile in the United Kingdom.

We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 3, 22:09 UTC
Jul 3, 2026
Completed - The scheduled maintenance has been completed.
Jul 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 16:00 UTC
Scheduled - On 03rd July 2026, between 16:00 UTC to 2026 20:00 UTC, the supplier will perform maintenance on their SMS platform affecting Mobifone and Vinafone network.

During this maintenance period, there may be difficulties in delivering messages to this operator's subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 3, 11:25 UTC
Resolved - This incident has been resolved.
Jul 3, 04:24 UTC
Investigating - We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 2, 08:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 02:00 UTC
Scheduled - Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 3-July -2026 02:00 UTC
End: 3-July -2026 04:00 UTC

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

If you have any questions, please contact api.support.vonage.com

Jun 26, 19:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:01 UTC
Scheduled - Between 2nd July 20:00 UTC and 3rd July 02:00 UTC 2026, the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 25, 04:21 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 UTC
Scheduled - Between 2 July 2026, 20:00 UTC and 3 July 2026, 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this Beeline operator.

If you have any questions, please contact api.support.vonage.com

Jul 1, 12:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:02 UTC
Scheduled - Between 02-July-2026 20:00 UTC and 03-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 26, 04:51 UTC
Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 13:54 UTC
Investigating - We have identified and subsequently resolved an issue impacting DTMF not working for WebRTC Agents, with the disruption occurring

Start date time 2026-07-01T10:45:00.000+0000 UTC.
Recovered: 2026-07-02T06:52:00.000+0000 UTC.

Region-APSE2

Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com.

Jul 2, 13:42 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:00 UTC
Scheduled - Between 2-JUL-26 12:00 UTC and 2-JUL-26 13:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the EU region.

During this time, it may cause some minor issues with the service.

Jun 29, 15:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:01 UTC
Scheduled - Between 02-July-2026 08:00 UTC to 11:00 UTC, one of our suppliers will be performing maintenance on their SMS/MMS platform affecting messages sent using a subset of numbers to Canada.

During this maintenance period, there may be delays in message delivery receipt for subset of numbers in Canada.

If you have any questions, please contact api.support.vonage.com

Jun 30, 22:13 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:00 UTC
Scheduled - On 2nd July 2026 between 08:00 UTC to 10:30 UTC, the operator will be performing maintenance on their SMS platform towards subset of Italy LVNs.

During this maintenance period, we are not expecting any SMS delivery issue towards subset of Italy LVNs.

If you have any questions, please contact api.support.vonage.com

Jun 30, 17:10 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:00 UTC
Scheduled - Between 2-JUL-26 09:00 UTC and 2-JUL-26 10:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the US region.

During this time, it may cause some minor issues with the service.

Jun 29, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:00 UTC
Scheduled - On 2026-Jul-2 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Jun 1, 23:48 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:01 UTC
Scheduled - Between 01-Jul-2026 23:00 UTC and 2-Jul-2026 01:00 UTC, Russian Mobile operator Motiv will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact api.support.vonage.com if you have any questions.

Jul 1, 17:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 UTC
Scheduled - On 01-July-2026 between 23:00 UTC and 02-July-2026 01:00 UTC, Russian Mobile operator Motiv will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 11:48 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:01 UTC
Scheduled - Between 1st July 20:00 UTC and 2nd July 02:00 UTC 2026, the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 25, 04:19 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 UTC
Scheduled - Between 01-July-2026 20:00 UTC and 2-Feb-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact api.support.vonage.com if you have any questions.

Jul 1, 17:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 18:20 UTC
Scheduled - On 01-July-2026 between 18:20 UTC and 02-July-2026 00:00 UTC, Russian Mobile operator Motiv will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 29, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:03 UTC
Scheduled - Between 01-July-2026 20:00 UTC to 02-July-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 19:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:02 UTC
Scheduled - Between 01-July-2026 20:00 UTC and 02-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 26, 04:48 UTC
Jul 1, 2026
Completed - The scheduled maintenance has been completed.
Jul 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:00 UTC
Scheduled - Between 1-JUL-26 14:00 UTC and 1-JUL-26 15:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the APAC region.

During this time, it may cause some minor issues with the service.

Jun 29, 15:00 UTC
Resolved - We have identified and subsequently resolved an issue impacting a subset of outbound voice calls, with the disruption occurring between 2026-06-30 23:29 UTC and 2026-06-30 23:30 UTC.

During the above window, some customers may have observed HTTP 500 responses for calls processed in the US East region.
All services are now restored.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com.

Jul 1, 13:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 UTC
Scheduled - On 01st-July-2026 between 08:00 UTC to 10:00 UTC, Bouygues Telecom operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there could be intermittent delays delivering SMS to handsets of Bouygues Telecom.

If you have any questions, please contact api.support.vonage.com

Jun 23, 00:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:01 UTC
Scheduled - On 01/07/2026 Between 08:00 UTC to 01/07/2026 10:00 UTC, the operator Bouygues will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 22, 13:12 UTC
Resolved - Vonage services are fully restored following today's interruption in Video media connections in the APAC region from 2026-07-01 04:01:00 UTC until 2026-07-01 04:11:00 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com"

Jul 1, 05:58 UTC
Investigating - We are aware of issues that may be impacting your Video media connections in the APAC region.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hrs.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Jul 1, 05:03 UTC
Resolved - This incident has been resolved.
Jul 1, 04:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 03:12 UTC
Investigating - Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jul 1, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:30 UTC
Scheduled - Between 30-June-2026 20:30 UTC and 01-July-2026 00:30 UTC, Russian Mobile operator Sber will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 16:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:02 UTC
Scheduled - Between 29-June-2026 20:00 UTC and 30-June-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 26, 04:57 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:01 UTC
Scheduled - Between 30-June-2026 20:00 UTC and 01-July-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 26, 04:45 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:00 UTC
Scheduled - Between 30-June-2026 20:00 UTC and 01-July-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 26, 04:55 UTC
Jun 30, 2026
Resolved - Issue resolved
Jun 30, 21:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 20:50 UTC
Investigating - We observed SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 30, 19:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:31 UTC
Scheduled - On 30 June 2026 between 20:30 UTC and 21:30 UTC, the operator Sberbank Telecom will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 30, 17:07 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 14:00 UTC
Scheduled - Between 30-June-2026 14:00 to 16:00 (UTC), a planned maintenance will be performed affecting Philippines networks.

During the maintenance window, you may experience call failure to and from a subset of our Philippines long virtual numbers.

If you have any questions, please contact api.support.vonage.com

Jun 19, 01:18 UTC
Resolved - This incident has been resolved.
Jun 30, 15:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 14:30 UTC
Investigating - We are currently observing SMS delivery degradation towards T-Mobile network in Austria.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Jun 30, 13:51 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 03:00 UTC
Scheduled - Between 2026-06-30 03:00 UTC and 11:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Jun 25, 20:02 UTC
Resolved - This incident has been resolved.
Jun 30, 06:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 06:05 UTC
Investigating - We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 29, 10:39 UTC
Resolved - This incident has been resolved.
Jun 30, 06:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 05:53 UTC
Investigating - We are observing SMS delivery degradation towards Pelephone network in Israel.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 30, 02:47 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:00 UTC
Scheduled - Between 29th June 20:00 UTC and 30th June 02:00 UTC 2026, the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 25, 04:16 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:01 UTC
Scheduled - Between 29-June-2026 20:00 UTC to 30-June-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 29, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:01 UTC
Scheduled - Between 29-June-2026 20:00 UTC to 30-June-2026 00:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 29, 17:31 UTC
Jun 29, 2026
Resolved - This incident has been resolved.
Jun 29, 20:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 19:00 UTC
Investigating - We have been notified about an issue impacting SMS messages to multiple networks. You may experience missing or delayed delivery receipts when sending to multiple networks in the UK.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Jun 29, 17:16 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 15:00 UTC
Scheduled - On 29th June 2026 between 15:00 UTC and 19:30 UTC, the operator Softbank Japan will be performing maintenance on their SMS platform.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 11, 04:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 17:00 UTC
Scheduled - On 29-June-2026 between 17:00 UTC and 19:00 UTC, the operator XL will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Jun 29, 09:30 UTC
Resolved - This incident has been resolved.
Jun 29, 13:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 13:23 UTC
Investigating - We are currently observing SMS delivery degradation towards Vodafone network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 29, 11:20 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 UTC
Scheduled - Between 2026-06-29 03:00 UTC and 11:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Jun 25, 20:06 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:30 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 29-06-2026 starting at 06:30 AM UTC to 10:30 AM UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the US networks.

If you have any questions, please contact api.support.vonage.com

Jun 24, 03:34 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 09:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 29th June 2026, 10:00 - 10:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Poland may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Jun 24, 16:14 UTC
Resolved - This incident has been resolved.
Jun 29, 07:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 06:19 UTC
Investigating - We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 28, 15:35 UTC
Resolved - This incident has been resolved.
Jun 29, 02:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 02:22 UTC
Investigating - Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 29, 00:44 UTC
Jun 28, 2026
Resolved - This incident has been resolved.
Jun 28, 00:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 00:21 UTC
Investigating - We are currently observing SMS delivery degradation towards Nigeria-MTN network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Jun 27, 21:49 UTC
Jun 27, 2026
Completed - The scheduled maintenance has been completed.
Jun 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 05:00 UTC
Scheduled - Between 2026-06-27 05:00 UTC and 10:00 UTC, Operator T-Mobile will be performing maintenance on their side.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Jun 27, 02:29 UTC
Resolved - This incident has been resolved.
Jun 27, 09:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 09:14 UTC
Investigating - We are currently observing outbound calls degradation affecting short duration calls.
We are working along with our partners to resolve the issue and will post an updates as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Jun 26, 17:36 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 26-06-2026 starting at 22:00 UTC for 24 hours until 27-06-2026 at 03:00.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Jun 25, 23:44 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 02:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 26-06-2026 starting at 02:00 AM UTC for 24 hours.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Jun 16, 07:50 UTC