All Systems Operational

SMS & Messages Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
99.92 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
100.0 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
100.0 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
99.96 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
99.9 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
100.0 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Operational
90 days ago
99.99 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Operational
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Operational
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
99.92 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
99.92 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
99.99 % uptime
Today
Multiple Services Affected Operational
90 days ago
99.99 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

USA 10DLC MMS - Planned Maintenance affecting 10DLC messages Aug 27, 2026 08:00-10:30 UTC

Between 2026-08-27 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Posted on Jul 30, 2026 - 20:03 UTC

UAE Voice - Emergency Internal Maintenance Aug 27, 2026 08:00-08:30 UTC

To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 27th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in UAE may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Posted on Aug 24, 2026 - 07:44 UTC

Nigeria Voice - Emergency Internal Maintenance Aug 27, 2026 08:00-08:30 UTC

To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 27th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Nigeria may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Posted on Aug 24, 2026 - 07:44 UTC

Russia SMS - Planned maintenance affecting MegaFon Aug 27, 2026 20:00 - Aug 28, 2026 00:00 UTC

Between 27-Aug-2026 20:00 UTC to 28-Aug-2026 00:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 24, 2026 - 16:29 UTC

Russian SMS - Planned maintenance affecting T2 Aug 28, 2026 20:00-21:00 UTC

Between 28-08-2026 20:00 PM to 29-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards T2 Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 26, 2026 - 11:44 UTC

Spain Silent Authentication - Scheduled Maintenance affecting Telefonica network Aug 28, 2026 23:00 - Aug 29, 2026 05:00 UTC

We would like to inform customers that scheduled maintenance is planned for the Silent Authentication service affecting the Telefonica Spain network.

During this maintenance window, customers using Silent Authentication for Spain (Telefonica) numbers may experience intermittent service degradation. No permanent service impact is expected.

Maintenance Window:
Start: 28 Aug 2026, 23:00 UTC
End: 29 Aug 2026, 05:00 UTC

We will issue an update once the maintenance is completed.

Please contact support@api.vonage.com if you have any questions.

Posted on Aug 26, 2026 - 16:55 UTC

Philippines SMS - Planned maintenance affecting Globe Telecom Aug 30, 2026 19:00-21:00 UTC

We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 30-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Jul 30, 2026 - 16:40 UTC

Planned maintenance for Video tools Aug 31, 2026 04:00-08:00 UTC

Between 04:00 UTC and 08:00 UTC on 31st August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in Video tools.

We appreciate your understanding and apologize for any inconvenience caused.

Posted on Aug 24, 2026 - 16:25 UTC

USA MMS - Scheduled Maintenance affecting AT&T Aug 31, 2026 08:00-09:00 UTC

Between 31-08-26 08:00 and 09:00 (UTC), there will be a maintenance affecting AT&T MMS connectivity.

During the maintenance window, customers may experience a loss of MMS delivery receipts.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 26, 2026 - 16:16 UTC

Russia SMS - Planned maintenance affecting T2 Aug 31, 2026 20:00 - Sep 1, 2026 00:00 UTC

Between 31-August-2026 20:00 UTC to 01-September-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 01, 2026 - 11:25 UTC

USA SMS - Planned Maintenance affecting a subset of Short Codes to US Devices Sep 1, 2026 09:00-10:00 UTC

Between 01-09-2026 09:00 UTC and 10:00 UTC, Partner will be performing maintenance towards United States.

During the maintenance window, there could be delays or failures for a subset of Short Codes traffic to US Devices.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 14, 2026 - 06:27 UTC

Norway SMS - Planned maintenance affecting Telia Sep 1, 2026 21:00-23:00 UTC

Between 01-09-2026 21:00 to 01-09-2026 23:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery towards Telia Norway subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 14, 2026 - 06:13 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 3, 2026 03:00-07:00 UTC

Between 2026-09-03 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:25 UTC

Canada Silent Authentication - Planned maintenance impacting multiple operators Sep 4, 2026 04:00-08:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance on 04-September-2026 from 04:00 to 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Posted on Aug 20, 2026 - 22:28 UTC

Spain Silent Authentication - Planned maintenance impacting Telefonica Spain Sep 5, 2026 20:00 - Sep 6, 2026 10:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance from 05-09-2026 at 20:00 UTC to 06-09-2026 at 10:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain

If you have any questions, please contact api.support.vonage.com

Posted on Aug 20, 2026 - 10:26 UTC

Indonesia SMS - Planned maintenance affecting PT Indosat Ooredoo operator Sep 6, 2026 17:00-22:00 UTC

On 06-Sept-2026 between 17:00 UTC and 22:00 UTC, PT Indosat Ooredoo will be performing maintenance on their platform.

During this maintenance period, there may be difficulties delivering messages to and from subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 24, 2026 - 12:32 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 10, 2026 03:00-07:00 UTC

Between 2026-09-10 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:34 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com

Posted on Feb 21, 2026 - 00:59 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 17, 2026 03:00-07:00 UTC

Between 2026-09-17 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:44 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 24, 2026 03:00-07:00 UTC

Between 2026-09-24 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:49 UTC

USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Oct 1, 2026 03:00-07:00 UTC

Between 2026-10-01 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Posted on Aug 12, 2026 - 19:40 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com.

Posted on Feb 21, 2026 - 01:02 UTC

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 25-August-2026 01:00 UTC and 27-August-2026 01:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Aug 14, 22:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:02 UTC
Scheduled - Between 26-Aug-2026 20:00 UTC to 27-Aug-2026 00:00 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 24, 16:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 27, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:03 UTC
Scheduled - Between 26-August-2026 20:00 UTC to 27-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:22 UTC

Aug 26, 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:01 UTC
Scheduled - On 26th Aug 2026 between 21:00 UTC and 22:00 UTC, the operator Telefonica o2 UK will be performing a emergency maintenance on their SMS platform.

During this time, there may be potential delay in SMS delivery from and towards Telefonica o2 UK subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 26, 16:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 16:00 UTC
Scheduled - On 26 Aug 2026 between 16:00 UTC and 22:00 UTC, the operator CelcomDigi Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, SMS will be affected with intermittent delivery for this Network in Malaysia.

If you have any questions, please contact api.support.vonage.com

Aug 21, 12:46 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:00 UTC
Scheduled - Between 26-Aug-2026 20:00 PM to 21:00 PM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Gazprombank Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 24, 13:09 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 16:23 UTC
Scheduled - Between 26-08-2026 19:00 PM to 27-08-2026 1:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Ufone Pakistan subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 25, 15:17 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 13:00 UTC
Scheduled - On 26th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 04:14 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 26-August-2026 from 04:00 to 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Aug 20, 22:47 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 03:00 UTC
Scheduled - Between 2026-08-26 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.

If you have any questions, please contact api.support.vonage.com

Jul 7, 03:28 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:02 UTC
Scheduled - Please be informed that small carriers in US will be performing maintenance on their SMS platforms on 26th Aug 2026 04:00 AM UTC to 06:00 AM UTC.

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

If you have any questions, please contact api.support.vonage.com

Aug 25, 18:13 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:01 UTC
Scheduled - Please be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 26th Aug 2026 04:00 AM UTC to 06:00 AM UTC.

During the maintenance window there may be times of messaging being queued, periodically unavailable or facing delays on the above carriers.

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

If you have any questions, please contact api.support.vonage.com

Aug 21, 16:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 26, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 22:00 UTC
Scheduled - Between 25 Aug 2026 10:00 PM to 26 Aug 2026 03:30 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Vodafone Qatar subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 20, 12:43 UTC

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 04:19 UTC
Scheduled - On 25th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.

If you have any questions, please contact api.support.vonage.com

Jul 24, 04:13 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 16:00 UTC
Scheduled - On 25-Aug-2026 between 16:00 UTC and 17:30 UTC, the operator Maxis will be performing maintenance on their SMS platform affecting SMS traffic.

You may experience temporary intermittent delivery for Maxis SMS traffic during the maintenance window.

If you have any questions, please contact api.support.vonage.com

Aug 24, 12:17 UTC
Resolved - This incident has been resolved.

We can confirm that the third-party supplier issue affecting Conversational Connect in the US region has been resolved.

Customers in the US region may have experienced degraded performance and message dispatch delays. messages were successfully enqueued throughout the incident and no messages were lost.

Services have been fully restored and we are no longer observing any impact.

We apologise for any inconvenience this may have caused and thank you for your patience.

Start time: 25 Aug 2026, 13:00 UTC
Resolved time: 25 Aug 2026, 15:45 UTC

Aug 25, 16:35 UTC
Monitoring - We are aware of an issue that affected Conversational Connect, caused by a third-party supplier outage which resulted in tasks not being dispatched.

The issue has been identified and services are recovering. We are actively monitoring the situation to confirm full stability of the Experiences.

We will provide a further update after 2 hours or sooner if the situation changes.

We apologise for any inconvenience caused.

Aug 25, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 15:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 25th August 2026, 15:00 - 16:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in UK and Czech Republic may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 24, 06:47 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 UTC
Scheduled - Between 2026-08-25 02:00 UTC to 09:00 UTC, US mobile operator T-Mobile will be performing maintenance on their platform.

During the maintenance window, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC and SC traffic towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 24, 19:34 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 04:01 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 25-August-2026 from 04:00 to 08:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Aug 20, 22:17 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 04:00 UTC
Scheduled - Between 2026-08-25 04:00 UTC and 05:00 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States - AT&T networks.

If you have any questions please contact api.support.vonage.com

Aug 19, 16:40 UTC
Completed - The scheduled maintenance has been completed.
Aug 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 20:00 UTC
Scheduled - Between 24-August-2026 20:00 UTC to 25-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:20 UTC

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 UTC
Scheduled - Between 24th Aug 2026 21:00 (UTC) and 24th Aug 2026 21:30 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 21, 00:51 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 17:00 UTC
Scheduled - Between 24-08-2026 17:00 PM to 25-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards MegaFon Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 22, 08:46 UTC
Resolved - This incident has been resolved.
Aug 24, 13:23 UTC
Update - We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.
Aug 24, 12:25 UTC
Investigating - We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 24, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:02 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 24th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in UAE may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 19, 11:18 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:01 UTC
Scheduled - To ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 24th August 2026, 08:00 - 08:30 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Nigeria may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 19, 11:14 UTC
Completed - The scheduled maintenance has been completed.
Aug 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 04:00 UTC
Update - Between 04:00 UTC and 08:00 UTC on 24th August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in the Video and Voice Inspector tools.

We appreciate your understanding and apologise for any inconvenience caused.

Aug 19, 14:37 UTC
Scheduled - Between 04:00 UTC and 08:00 UTC on 24th August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in the Video and Voice Inspector tools.

We appreciate your understanding and apologise for any inconvenience caused.

Aug 11, 15:22 UTC

Aug 23, 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 19:00 UTC
Scheduled - We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 23-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 30, 16:37 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 05:00 UTC
Scheduled - Between 23 Aug 2026 05:00 AM to 23 Aug 2026 01:00 PM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Tigo Honduras subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 20, 10:25 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 07:00 UTC
Scheduled - On 23-08-2026 between 07:00 UTC and 11:00 UTC, the operator AT&T USA will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 21, 06:58 UTC

Aug 22, 2026

Completed - The scheduled maintenance has been completed.
Aug 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 UTC
Scheduled - Between 21-Aug-2026 20:00 UTC to 22-Aug-2026 04:00 UTC, Russian Mobile operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 20, 08:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 22, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 21-08-2026 starting at 23:00 UTC until 22-08-2026 at 02:45 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 21, 20:18 UTC

Aug 21, 2026

Completed - The scheduled maintenance has been completed.
Aug 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 UTC
Scheduled - Between 20 Aug 2026 20:00 UTC to 21 Aug 2026 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Megafon Russia subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 14, 14:38 UTC

Aug 20, 2026

Completed - The scheduled maintenance has been completed.
Aug 20, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:01 UTC
Scheduled - Between 20-08-2026 20:00 PM to 20-08-2026 21:00 PM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Gazprombank Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 18, 15:02 UTC
Resolved - Silent Authentication has been fully restored following today's service interruption reported by our third-party provider, which began at 2026-08-20 16:45:00 UTC. Full resolution of the incident has been confirmed effective 2026-08-20 17:02:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Aug 20, 18:15 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - Supplier has announced a maintenance on 20th Aug 2026 between 04:00 and 12:00 (UTC), affecting USA 10DLC MMS.

During the maintenance window, you may experience MT and MO delays or failures for US 10DLC MMS.

If you have any questions, please contact api.support.vonage.com

Aug 14, 16:29 UTC
Resolved - Vonage services have been fully restored following today's service interruption affecting Voice API calls in the Europe East (eu-4) region, which began at 2026-08-20 08:02 UTC. Full resolution has been confirmed effective 2026-08-20 09:52 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Aug 20, 11:24 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption in Voice API calls in the Europe East (eu-4) region. We have applied initial mitigations and continue to monitor service stability. We'll continue to provide further updates here within the next 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Aug 20, 09:24 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US traffic in the USE1 region. During this time, API requests and calls may be routed to the USW2 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 10, 18:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 UTC
Scheduled - Between 2026-08-20 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Jul 30, 20:03 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 03:00 UTC
Scheduled - Between 2026-08-20 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Jul 7, 03:22 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:01 UTC
Scheduled - Between 19-Aug-2026 at 21:00 UTC to 20-Aug-2026 at 05:00 UTC, the operator Mobily (Etihad Etisalat Company) will be performing maintenance on their network.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 19, 08:09 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 01:30 UTC
Scheduled - Between 20-08-2026 01:30 AM to 20-08-2026 05:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Telekom Srbija(MTS)Serbia subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 19, 09:58 UTC
Resolved - This incident has been resolved.
Aug 20, 01:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 13:22 UTC
Investigating - We are currently observing SMS delivery degradation towards Proximus, Telenet, Base network. You may experience failures or delays for Outbound SMS sending towards Proximus, Telenet, Base network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 19, 06:17 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 00:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:03 UTC
Scheduled - Between 19-August-2026 20:00 UTC to 20-August-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 19, 17:48 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:00 UTC
Scheduled - Between 19-August-2026 20:00 UTC to 20-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:18 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:04 UTC
Scheduled - Between 19-08-2026 20:00 PM to 20-08-2026 00:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Gazprombank Russian subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 19, 17:53 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:01 UTC
Scheduled - Between 19 Aug 2026 20:00 UTC and 20 Aug 2026 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to and from subscribers of this Beeline operator.

If you have any questions, please contact api.support.vonage.com

Aug 17, 10:18 UTC

Aug 19, 2026

Completed - The scheduled maintenance has been completed.
Aug 19, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 UTC
Scheduled - Between 19-08-2026 05:00 PM UTC to 09:00 PM UTC, the network SingTel will perform maintenance on its platform, affecting SMS towards Singapore SingTel.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 17, 08:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:02 UTC
Scheduled - Between 19-08-2026 20:00 PM to 20-08-2026 01:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Vodacom Lesotho , Lesotho subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 19, 11:41 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 12:00 UTC
Scheduled - Between 19-08-2026 12:00 to 13:30 UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Maxis Malaysia subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 12, 07:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 02:00 UTC
Scheduled - Between 19-08-2026 02:00 UTC and 12:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 17, 19:24 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US traffic in the USE1 region. During this time, API requests and calls may be routed to the USW2 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 10, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 02:01 UTC
Scheduled - Please be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule:

Start: 2026-08-19 02:00 UTC
End: 2026-08-19 04:00 UTC

During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

This scheduled maintenance affects: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, SMS Toll-Free, North America).

If you have any questions, please contact api.support.vonage.com

Aug 19, 01:50 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 22:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 18-08-2026 starting at 22:00 UTC until 19-08-2026 at 03:15 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 18, 17:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 20:00 UTC
Scheduled - Between 18 Aug 2026 20:00 UTC to 19 Aug 2026 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Megafon Russia subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 14, 14:36 UTC

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 17:00 UTC
Scheduled - On 18-Aug-2026 between 17:00 UTC and 21:00 UTC, the operator XL will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to and from subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 17, 09:13 UTC
Resolved - This incident has been resolved.
Aug 18, 13:50 UTC
Update - We are continuing to monitor for any further issues.
Aug 18, 13:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 13:03 UTC
Investigating - We are currently observing SMS delivery degradation towards UK Lycamobile network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Aug 18, 10:16 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 02:00 UTC
Scheduled - Between 18-08-2026 02:00 UTC and 12:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 17, 03:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US traffic in the USW2 region. During this time, API requests and calls may be routed to the USE1 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 10, 17:57 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 06:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 18-August-2026 from 06:00 to 10:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Aug 14, 22:41 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 18th August 2026, 09:00 - 10:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in France may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com.

Aug 11, 15:12 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:30 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance from 18-08-2026 at 05:30 UTC to 18-08-2026 at 09:30 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Orange Spain.

If you have any questions, please contact api.support.vonage.com

Jul 20, 23:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 20:00 UTC
Scheduled - Between 17-August-2026 20:00 UTC to 18-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:15 UTC

Aug 17, 2026

Completed - The scheduled maintenance has been completed.
Aug 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US traffic in the USW2 region. During this time, API requests and calls may be routed to the USE1 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 10, 17:51 UTC

Aug 16, 2026

Completed - The scheduled maintenance has been completed.
Aug 16, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 16:01 UTC
Scheduled - On 16-August-2026 between 16:00 UTC and 22:00 UTC, the operator CelcomDigi will be performing maintenance on their SMS platform for local/domestic & International traffic.

Impact:
You may experience temporary intermittent delivery for CelcomDigi local/domestic & International traffic during this period.

If you have any questions, please contact api.support.vonage.com

Aug 14, 19:48 UTC
Completed - The scheduled maintenance has been completed.
Aug 16, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 16:00 UTC
Scheduled - On 16-Aug-2026 16:00 UTC and 22:00 UTC, the operator CelcomDigi will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards CelcomDigi Malaysia subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 13, 12:20 UTC
Completed - The scheduled maintenance has been completed.
Aug 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 19:00 UTC
Scheduled - We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 16-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Jul 30, 16:33 UTC
Resolved - This incident has been resolved.
Aug 16, 09:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 09:01 UTC
Investigating - We have observed voice call degradation affecting Outbound calls from Australia Fixed Line Numbers.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Aug 16, 07:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 01:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance between 12-August-2026 01:00 UTC and 16-August-2026 01:00 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Aug 4, 00:20 UTC

Aug 15, 2026

Resolved - This incident has been resolved.
Aug 15, 23:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 15, 21:07 UTC
Investigating - We are currently observing SMS delivery degradation towards UK Lycamobile network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Aug 15, 15:47 UTC
Resolved - This incident has been resolved.
Aug 15, 22:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 15, 22:19 UTC
Investigating - We have been notified by our suppliers about MMS Delivery Delays from a Subset of Short Codes to T-Mobile United States. You might experience delayed MMS messages for US shortcodes sending to T-Mobile.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 13, 13:57 UTC
Completed - The scheduled maintenance has been completed.
Aug 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 17:00 UTC
Scheduled - Between 15-August-2026 17:00 to 22:00 (UTC), a planned maintenance will be performed affecting Philippines networks.

During the maintenance window, you may experience call failure to and from a subset of our Philippines long virtual numbers.

If you have any questions, please contact api.support.vonage.com

Aug 2, 13:40 UTC

Aug 14, 2026

Resolved - This incident has been resolved.
Aug 14, 09:38 UTC
Investigating - We have been notified by our supplier about delivery degradation for messages sent towards Telia Sweden.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 14, 08:42 UTC
Resolved - This incident has been resolved.
Aug 14, 04:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 03:36 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Movistar Colombia.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 14, 01:43 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 21:01 UTC
Scheduled - Between 13-08-2026 21:00 PM to 14-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.

During this maintenance period, there may be potential delay in SMS delivery from and towards Vodafone Netherland subscribers.

If you have any questions, please contact api.support.vonage.com

Aug 4, 09:04 UTC

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 17:00 UTC
Scheduled - We have been notified that on 13-Aug-2026 between 17:00 UTC and 21:00 UTC, the network SingTel will be performing maintenance on their platform.

During the maintenance, We are not expecting any impact to SMS traffic.

If you have any questions, please contact api.support.vonage.com

Aug 7, 11:22 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the eu traffic in the euc1 region. During this time, API requests and calls may be routed to the euw1 region. Customers may experience a minor impact on ongoing calls during this period.
Aug 7, 00:48 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 02:00 UTC
Scheduled - Between 2026-08-13 02:00 UTC and 12:00 UTC, supplier will be performing maintenance towards T-Mobile in USA.

During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.

If you have any questions, please contact api.support.vonage.com

Aug 11, 23:53 UTC
Resolved - This incident has been resolved.
Aug 13, 11:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 10:46 UTC
Investigating - We are currently experiencing degradation of the Silent Authentication service, which is affecting the Orange network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Aug 13, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 UTC
Scheduled - Between 2026-08-13 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform.

During the scheduled maintenance window, customers may experience intermittent delays affecting both inbound and outbound MMS messages, as well as delays in the receipt of delivery confirmations for 10DLC traffic towards the United States networks.

If you have any questions please contact api.support.vonage.com

Jul 30, 20:03 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:00 UTC
Scheduled - Between 2026-08-13 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.

During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.

If you have any questions, please contact api.support.vonage.com

Jul 7, 04:20 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:15 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 12-08-2026 starting at 22:15 UTC until 13-08-2026 at 02:45 UTC.

During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.

If you have any questions, please contact api.support.vonage.com

Aug 12, 18:10 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 UTC
Scheduled - Between 12th Aug 2026 22:00 (UTC) and 13th Aug 2026 00:00 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar (Telefonica Moviles Espana).

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 10, 01:31 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:00 UTC
Scheduled - Between 12-August-2026 20:00 UTC to 13-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Aug 1, 11:10 UTC