Investigating - We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network.

You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Apr 30, 2026 - 17:16 UTC
SMS & Messages Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
99.98 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
99.98 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
100.0 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
100.0 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
99.91 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
99.73 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
99.99 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Operational
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Operational
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
100.0 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
100.0 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Philippines SMS- Planned maintenance affecting Globe Telecom May 10, 2026 18:00-23:00 UTC

We have been notified by our partners that between 18:00 and 23:00 (UTC) on 10-May-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.

During the maintenance window, you may experience delivery degradation towards the Globe subscribers.

If you have any questions, please contact api.support.vonage.com

Posted on May 05, 2026 - 11:04 UTC

Spain SMS - Planned maintenance affecting Movistar May 10, 2026 23:00 - May 11, 2026 04:00 UTC

Between 10.05.2026. 23:00 UTC and 11.05.2026. 04:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Spain Movistar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Posted on May 07, 2026 - 14:02 UTC

USA SMS&MMS - Planned maintenance affecting T-Mobile May 11, 2026 03:00-11:00 UTC

On 11-May-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on May 08, 2026 - 03:23 UTC

Malaysia SMS - Planned maintenance affecting Digi May 11, 2026 16:00-17:00 UTC

On 11-May-2026 between 16:00 UTC and 17:00 UTC, the operator partner Digi will be performing maintenance on their SMS platform.

During this maintenance period, SMS will be affected with intermittent delivery for this Network in Malaysia.

Please contact support@api.vonage.com if you have any questions.

Posted on May 09, 2026 - 08:32 UTC

Bangladesh SMS - Planned Maintenance affecting GrameenPhone Network May 11, 2026 18:00 - May 12, 2026 00:00 UTC

Between 11th May 2026, 18:00 UTC and 12th May 2026, 00:00 UTC, the operator GrameenPhone will be performing maintenance on their platform.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on May 08, 2026 - 07:16 UTC

United Kingdom SMS - Planned maintenance affecting 3UK May 11, 2026 21:00 - May 12, 2026 17:00 UTC

etween 11-May-2026 21:00 UTC and 12-May-2026 17:00 UTC, the operator 3UK will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Posted on May 09, 2026 - 08:15 UTC

UK SMS - Planned maintenance affecting Virgin Media O2 (Telefonica UK Ltd) May 11, 2026 21:30 - May 12, 2026 05:00 UTC

Between 11-05-2026 21:30 UTC and 12-05-2026 05:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on May 05, 2026 - 06:35 UTC

France SMS - Planned maintenance affecting Bouygues Telecom May 11, 2026 23:00 - May 12, 2026 06:00 UTC

On 11/05/2026 Between 23:00 UTC to 12/05/2026 06:00 UTC, the operator Bouygues will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Apr 30, 2026 - 07:49 UTC

USA SMS & MMS - Planned Maintenance affecting T-Mobile network May 12, 2026 03:00-11:00 UTC

On 12-May-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on May 08, 2026 - 03:27 UTC

Australia Voice - Maintenance affecting Long Virtual Numbers May 12, 2026 14:00-19:00 UTC

We have been notified by our supplier that on 12-May-2026 between 14:00 UTC and 19:00 UTC, the supplier will be performing maintenance on their platform.

Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.

If you have any questions, please contact api.support.vonage.com

Posted on May 06, 2026 - 07:05 UTC

Russia SMS - Planned maintenance affecting Beeline May 12, 2026 20:00 - May 13, 2026 00:00 UTC

Between 12-May-2026 20:00 UTC and 12-May-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Beeline in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on May 09, 2026 - 14:40 UTC

France SMS - Planned maintenance affecting Legos network May 12, 2026 21:00 - May 13, 2026 00:00 UTC

On 12-May-2026, from 21:00 to 00:00 UTC, the operator Legos will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering and receiving messages to and from subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Apr 23, 2026 - 22:59 UTC

USA SMS - Planned Maintenance affecting AT&T network May 13, 2026 03:00-13:00 UTC

Between 13-May-2026 3:00 and 01:00 UTC, AT&T network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS Inbound, Outbound, and Delivery receipt delays for messages sent to and from subscribers of the AT&T network.

Please contact support@api.vonage.com if you have any questions.

Posted on May 08, 2026 - 10:49 UTC

USA SMS - Emergency Maintenance affecting multiple US Regional Carriers May 13, 2026 03:00-06:00 UTC

Please be informed that multiple US carriers will be performing an emergency maintenance on their SMS platforms per the below schedule:

Start: 13-May-2026 03:00 UTC
End: 13-May-2026 06:00 UTC

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Posted on May 05, 2026 - 19:40 UTC

Russia SMS - Planned maintenance affecting Megafon May 13, 2026 19:00 - May 14, 2026 02:00 UTC

Between 13-May-2026 19:00 UTC and 14-May-2026 02:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on May 08, 2026 - 13:00 UTC

Russia SMS - Planned maintenance affecting T2 (Tele2) network May 13, 2026 20:00 - May 14, 2026 00:00 UTC

Between 13-May-2026 20:00 and 14-May-2026 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards T2 (Tele2) network in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 30, 2026 - 07:14 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers May 14, 2026 03:00-07:00 UTC

On May 14th between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 14, 2026 - 07:48 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers May 14, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 14th May 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on May 14, 2026 - 08:00 UTC

Canada Silent Authentication - Planned maintenance impacting multiple operators May 15, 2026 05:00 - May 16, 2026 09:00 UTC

To ensure platform stability, our upstream partner will conduct maintenance on 15-May-2026 from 05:00 to 16-May-2026 09:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Posted on May 08, 2026 - 04:29 UTC

Japan SMS - Planned Maintenance affecting Softbank May 18, 2026 14:00-23:00 UTC

On 18th May 2026 between 14:00 UTC and 23:00 UTC, the operator Softbank Japan will be performing maintenance on their SMS platform.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Apr 30, 2026 - 06:47 UTC

Russia SMS - Planned maintenance affecting T2 (Tele2) network May 18, 2026 20:00 - May 19, 2026 00:00 UTC

Between 18-May-2026 20:00 and 19-May-2026 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards T2 (Tele2) network in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 30, 2026 - 07:16 UTC

South Africa SMS - Planned maintenance affecting MTN network May 18, 2026 22:00 - May 19, 2026 02:00 UTC

Between 18 May 2026 22:00 and 18 May 2026 02:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards MTN network in South Africa.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on May 09, 2026 - 08:28 UTC

France SMS - Planned maintenance affecting Bouygues Telecom May 18, 2026 23:00 - May 19, 2026 06:00 UTC

On 18/05/2026 Between 23:00 UTC to 19/05/2026 06:00 UTC, the operator Bouygues will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Apr 30, 2026 - 07:51 UTC

USA SMS - Planned maintenance affecting Clearsky May 19, 2026 09:00-11:00 UTC

Between 19 May 2026 9:00 UTC and 19 May 2026 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on May 09, 2026 - 08:11 UTC

Japan SMS - Planned Maintenance affecting Softbank May 20, 2026 14:00-23:00 UTC

On 20th May 2026 between 14:00 UTC and 23:00 UTC, the operator Softbank Japan will be performing maintenance on their SMS platform.

During this maintenance period, there may be SMS delivery delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Apr 30, 2026 - 06:48 UTC

Russia SMS - Planned maintenance affecting T2 (Tele2) network May 20, 2026 20:00 - May 21, 2026 00:00 UTC

Between 20-May-2026 20:00 and 21-May-2026 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards T2 (Tele2) network in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 30, 2026 - 07:16 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers May 21, 2026 03:00-07:00 UTC

On May 21st between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 14, 2026 - 07:46 UTC

Russia SMS - Planned maintenance affecting T2 (Tele2) network May 25, 2026 20:00 - May 26, 2026 00:00 UTC

Between 25-May-2026 20:00 and 26-May-2026 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards T2 (Tele2) network in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 30, 2026 - 07:17 UTC

Russia SMS - Planned maintenance affecting T2 (Tele2) network May 27, 2026 20:00 - May 28, 2026 00:00 UTC

Between 27-May-2026 20:00 and 28-May-2026 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards T2 (Tele2) network in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 30, 2026 - 07:18 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers May 28, 2026 03:00-07:00 UTC

On May 28th between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Apr 14, 2026 - 07:47 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 4, 2026 03:00-07:00 UTC

On 2026-Jun-4 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on May 01, 2026 - 08:01 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 11, 2026 03:00-07:00 UTC

On 2026-Jun-11 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on May 01, 2026 - 08:05 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 18, 2026 03:00-07:00 UTC

On 2026-Jun-18 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on May 01, 2026 - 08:04 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 25, 2026 03:00-07:00 UTC

On 2026-Jun-25 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Posted on May 01, 2026 - 08:06 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Jul 9, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 00:55 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 00:59 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 01:02 UTC
May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:30 UTC
Scheduled - Between 09.05.2026. 20:30 UTC and 10.05.2026. 05:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Spain Movistar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

May 7, 14:00 UTC
Completed - The scheduled maintenance has been completed.
May 10, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:45 UTC
Scheduled - On 10-May-2026 between 04:45 UTC and 05:45 UTC, the operator Telcel will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

May 8, 23:27 UTC
May 9, 2026
May 8, 2026
Resolved - Vonage services are fully restored following today's interruption with Verify V2 via Email Channel from 2026-05-08 17:35:00 UTC until 2026-05-08 21:30:00 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

May 8, 21:45 UTC
Investigating - We are aware of issues that may be impacting your Verify V2 via Email Channel.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hours.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 8, 21:07 UTC
Resolved - The majority of Vonage SMS services have been restored following the service interruption reported by our third party provider, which began on May 7, 2026. We are working closely with our provider and a subset of customers that may be experiencing lingering effects of this incident.

You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/.

May 8, 21:00 UTC
Update - The majority of Vonage SMS services have been restored following the service interruption reported by our third party provider, which began on May 7, 2026. We are working closely with our provider and a subset of customers that may be experiencing lingering effects of this incident.

You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/.

May 8, 19:56 UTC
Monitoring - The majority of Vonage SMS services have been restored following the service interruption reported by our third party provider, which began on May 7, 2026. We are working closely with our provider and a subset of customers that may be experiencing lingering effects of this incident.

You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/.

May 8, 19:56 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

An incident at one of our provider's data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.

We are actively progressing the migration of the affected infrastructure to an alternative environment. As a result of the mitigations applied so far, the majority of impacted traffic has been restored

Please be aware that any messages that were queued during this incident will not be processed and should be considered dropped.

We will provide an update within the next 4 hours.

Thank you for your continued patience and understanding. If you have any questions, please contact api.support.vonage.com

May 8, 16:05 UTC
Update - We are continuing to monitor the ongoing service interruption reported by our third-party provider, which may have impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

An incident at one of our provider's data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.

We have seen significant recovery across a number of affected regions for newly submitted messages, with the majority of impacted traffic now restored.

Previously queued messages will be delivered once service is fully restored.

Our teams remain closely engaged with our third-party provider as they continue to work toward full resolution. We will provide a further update in next 4 hours

Thank you for your continued patience and understanding. If you have any questions, please contact api.support.vonage.com.

May 8, 10:56 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which may have impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

An incident at one of our provider's data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.

As a result of mitigations applied, we have seen significant recovery across previously affected regions, with the majority of impacted traffic now restored.

We remain closely engaged with our third-party provider as they work toward full resolution. We will provide further updates tomorrow. Should there be any significant developments overnight, we will post an update sooner.

Thank you for your continued patience and understanding. If you have any questions, please contact api.support.vonage.com.

May 8, 00:02 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

An incident at one of our provider’s data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 21:30 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

An incident at one of our provider’s data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 20:30 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

An incident at one of our provider’s data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 19:30 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 18:18 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 17:14 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 16:10 UTC
Update - We continue to monitor the ongoing service interruption reported by our third-party provider, which has impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We remain closely engaged with our third-party provider as they work toward full resolution. As a result of mitigations applied, we are seeing partial recovery for newly submitted messages across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing. Previously queued messages will be delivered once service is fully restored.

We will provide a further update within 60 minutes.

Thank you for your continued patience. If you have any questions, please contact api.support.vonage.com.

May 7, 14:54 UTC
Update - Following a service interruption reported by our third-party provider, we continue to monitor the impact to our services, which may have impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We are closely engaged with our third-party provider as they work to resolve the issue. We have applied mitigations and are observing partial recovery on new traffic across a number of affected regions. Some customers may continue to experience impact while our mitigation work is ongoing.

Previously queued messages will be delivered once full service is restored.

We'll continue to provide further updates here within 60 minutes.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

May 7, 13:34 UTC
Update - Following a service interruption reported by our third-party provider, we continue to monitor the impact to our services, which may have impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We are closely engaged with our third-party provider as they work to resolve the issue. Previously queued messages will be delivered once full service is restored.

We'll continue to provide further updates here within 60 minutes.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

May 7, 12:05 UTC
Update - Following a service interruption reported by our third-party provider, we continue to monitor the impact on our services, which may have impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We are closely engaged with our third-party provider as they work to resolve the issue.

We'll continue to provide further updates here within 60 minutes.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

May 7, 11:54 UTC
Update - Following a service interruption reported by our third-party provider, we continue to monitor the impact on our services, which may have impacted your SMS API, Messages API (SMS channel), Verify (SMS channel), and Verify V2 (SMS channel).

We are closely engaged with our third-party provider as they work to resolve the issue.

We'll continue to provide further updates here within 60 minutes.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

May 7, 10:46 UTC
Identified - We have identified the issue that is impacting your SMS services. The root cause has been confirmed as an infrastructure outage with our third-party data centre provider.

The following services are currently impacted with degraded performance:

SMS API
Messages API (SMS channel)
Verify (SMS channel)
Verify V2 (SMS channel)

We have applied initial mitigations, including rerouting traffic for some affected regions. Messages that are currently queued will be delivered once full connectivity is restored.

We are actively working with our third-party provider to restore full service as quickly as possible. We will continue to provide further updates within 60 minutes and once full service is restored.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

May 7, 09:53 UTC
Update - Update | Investigating

We are continuing to investigate an infrastructure issue that is causing delays and delivery failures for SMS across multiple services and regions.

The following services are currently impacted with degraded performance:
SMS API
Messages API (SMS channel)
Verify (SMS channel)
Verify V2 (SMS channel)

We are actively working to restore full service. We will provide a further update within 60 minutes.

Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

May 7, 08:47 UTC
Update - Our engineering team continues to work to resolve the issue that is impacting a wider range of services, including all SMS services within the Verify API V2, Verify API Legacy, SMS API, and Messages API.

We'll continue to provide further updates here within 60 minutes.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 7, 08:06 UTC
Investigating - We are aware of issues that may be impacting your Verify API V2 SMS channel.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 90 minutes.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 7, 07:29 UTC
Completed - The scheduled maintenance has been completed.
May 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 03:00 UTC
Scheduled - On 8-May-2026 between 03:00 UTC and 13:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

May 6, 01:15 UTC
Resolved - Vonage services are fully restored following today's interruption in the US-EAST-1 region and some customers may have experienced SIP call failures during this period from [2026-05-07 23:42:00] UTC until [2026-05-07 23:52:00] UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

May 8, 01:57 UTC
Resolved - Vonage services are fully restored following today's interruption in Video media connections in the us-east region from 2026-05-07 23:42:00 UTC until 2026-05-07 23:52:00 UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

May 8, 01:17 UTC
Completed - The scheduled maintenance has been completed.
May 8, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:00 UTC
Scheduled - Between 7-May-2026 20:00 UTC and 8-May-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

May 6, 18:39 UTC
May 7, 2026
Resolved - Vonage services are fully restored following the interruption in Number Deactivation from 2026-04-30 at 2:30 UTC until 2026-05-07 at 04:00:00 UTC.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 7, 10:54 UTC
Update - Following a service interruption reported by our third party, we continue to monitor the impact to some Vonage services, which may have impacted your Number Deactivation feed.

We are closely engaged with our third party as they work to resolve the issue.

We'll continue to provide further updates here within 2 hours.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 6, 18:41 UTC
Identified - Following a service interruption reported by our third party, the issue has been identified. We remain closely engaged with them as they work to fully resolve the issue.

We'll provide further updates once the service is fully restored

Thank you for your patience and understanding

If you have any questions, please contact api.support.vonage.com

May 6, 12:06 UTC
Investigating - We are aware of issues that may be impacting some Vonage customer's number deactivation services due to a third party interruption that is affecting multiple providers.

We are working closely with our third party as they work to resolve the issue.

We'll provide further updates within next one hour

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 6, 11:15 UTC
Resolved - Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-05-07 06:20 UTC today. Full resolution of the incident has been confirmed by third party effective 2026-05-07 07:00 UTC.

Thank you for your patience and understanding as we worked with third party to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

May 7, 08:42 UTC
Monitoring - Thank you for your patience following our third party's reported outage earlier today which may have impacted your Verify V2 email services.

Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates every 2h and once full service is restored.

If you have any questions, please contact api.support.vonage.com

May 7, 08:01 UTC
Update - We are continuing to investigate this issue.
May 7, 06:54 UTC
Update - We are continuing to investigate this issue.
May 7, 06:48 UTC
Update - We are continuing to investigate this issue.
May 7, 06:47 UTC
Investigating - We are aware of issues that may be impacting some Vonage customers' Verify V2 email channel due to a third-party outage that is affecting multiple service providers.

We'll provide further updates within 2h.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 7, 06:45 UTC
Completed - The scheduled maintenance has been completed.
May 7, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 02:30 UTC
Scheduled - Between 2026-05-07 02:30 UTC and 2026-05-07 07:00 UTC, Pakistan Telenor network will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 28, 06:23 UTC
Completed - The scheduled maintenance has been completed.
May 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 03:00 UTC
Scheduled - On May 7 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Apr 14, 07:43 UTC
Completed - The scheduled maintenance has been completed.
May 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 UTC
Scheduled - Between 06.05.2026. 23:00 UTC and 07.05.2026. 05:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Spain Movistar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Apr 23, 07:26 UTC
Completed - The scheduled maintenance has been completed.
May 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:30 UTC
Scheduled - Between 12:30 and 16:00 (UTC) on 7-May-2026, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.

During the maintenance window, you may experience failures or delays for SMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.

If you have any questions, please contact api.support.vonage.com

May 7, 00:28 UTC
Completed - The scheduled maintenance has been completed.
May 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 UTC
Scheduled - Between 06-May-2026 20:00 UTC and 07-May-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 30, 19:21 UTC
May 6, 2026
Resolved - This incident has been resolved.
May 6, 12:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 12:22 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Tigo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

May 6, 11:32 UTC
Completed - The scheduled maintenance has been completed.
May 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 03:00 UTC
Scheduled - On 6-May-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

May 1, 20:09 UTC
Completed - The scheduled maintenance has been completed.
May 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:30 UTC
Scheduled - Between 05.05.2026 21:30 UTC and 06.05.2026. 05:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 30, 19:14 UTC
Resolved - This incident has been resolved.
May 6, 01:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 00:29 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Tigo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

May 5, 23:02 UTC
Completed - The scheduled maintenance has been completed.
May 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 UTC
Scheduled - Between 2026-05-05 22:00 to 24:00 (UTC), the RCS provider will be performing maintenance on their platform affecting all Spain networks.

During the maintenance window, you may experience RCS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 22, 04:37 UTC
May 5, 2026
Completed - The scheduled maintenance has been completed.
May 5, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:00 UTC
Scheduled - To ensure the highest standards and availability of their services, Tele2 is scheduling an emergency maintenance on their SMS termination platform on the 5 May 2026 between 21:00 UTC to 5 May 2026 11:30 UTC, towards Altel/Tele2 network in Kazakhstan.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Kazakhstan.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

May 5, 11:08 UTC
Completed - The scheduled maintenance has been completed.
May 5, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 UTC
Scheduled - Between 05-May-2026 17:00 UTC and 05-May-2026 19:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 27, 11:23 UTC
Resolved - This incident has been resolved.
May 5, 16:36 UTC
Monitoring - Our engineering team has identified the issue that may be impacting your Voice API calls and is seeing early signs of recovery.

We'll continue to provide further updates here within 2 hours and once full service is restored.

Thank you for your patience and understanding.

If you have any questions, please contact support@api.vonage.com

May 5, 13:02 UTC
Update - Our engineering team has identified the issue that may be impacting your Voice API calls and is seeing early signs of recovery.

We'll continue to provide further updates here within 2 hours and once full service is restored.

Thank you for your patience and understanding.

If you have any questions, please contact support@api.vonage.com

May 5, 13:01 UTC
Update - Our engineering team is working to resolve the issue that may be impacting your Voice API calls in the EU West Region

We'll continue to provide further updates here within two hours.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 5, 10:07 UTC
Investigating - We are aware of issues that may be impacting your Voice API calls in the EU West Region.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 5, 08:48 UTC
Completed - The scheduled maintenance has been completed.
May 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 UTC
Scheduled - On 5-May-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

May 1, 03:40 UTC
Completed - The scheduled maintenance has been completed.
May 5, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:30 UTC
Scheduled - Between 04.05.2026. 21:30 UTC and 05.05.2026. 00:30 UTC, T-Mobile, Czech Republic will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Apr 24, 06:47 UTC
May 4, 2026
Completed - The scheduled maintenance has been completed.
May 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 04:00 UTC
Scheduled - On 04-May-2026 between 04:00 UTC and 16:00 UTC, Telefónica operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of Telefónica.

If you have any questions, please contact api.support.vonage.com

May 4, 03:15 UTC
Completed - The scheduled maintenance has been completed.
May 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 02:00 UTC
Scheduled - Between 4th May 2026. 02:00 UTC and 12:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact https://www.vonage.com/support/

May 1, 03:25 UTC
Resolved - This incident has been resolved.
May 4, 11:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 11:02 UTC
Investigating - Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 4, 11:02 UTC
Resolved - This incident has been resolved.
May 4, 06:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 06:16 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Tigo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

May 4, 02:11 UTC
May 3, 2026
Resolved - Our engineering team has identified an issue that may have impacted captions in your video sessions.

Some video captions sessions running in the us-east region were interrupted at 19:36 UTC.  There is no ongoing impact and the service is currently healthy.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

May 3, 21:18 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption in video captions. We'll continue to provide further updates here within time and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/
May 3, 20:49 UTC
Update - We are continuing to investigate this issue.
May 3, 20:49 UTC
Update - We are continuing to investigate this issue.
May 3, 20:48 UTC
Update - We are continuing to investigate this issue.
May 3, 20:47 UTC
Investigating - We are aware of issues that may be impacting your video caption issue. We are working to resolve the issue as soon as possible. We’ll provide further updates within time. Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]
May 3, 20:38 UTC
May 2, 2026

No incidents reported.

May 1, 2026
Resolved - This incident has been resolved.
May 1, 20:21 UTC
Monitoring - A very small percentage of calls were affected between 17:23:44 UTC and 17:24:06. The issue has been identified and fixed.
May 1, 18:12 UTC
Investigating - Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com

May 1, 17:43 UTC
Completed - The scheduled maintenance has been completed.
May 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 02:00 UTC
Scheduled - On 1-May-2026 between 02:00 UTC and 12:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Apr 28, 02:17 UTC
Completed - The scheduled maintenance has been completed.
May 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 03:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 01-May-2026 from 03:00 to 06:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada
Rogers Canada
TELUS Canada

If you have any questions, please contact api.support.vonage.com

Apr 28, 22:53 UTC
Apr 30, 2026
Resolved - Vonage services are fully restored following today's interruption affecting WhatsApp message deliverability from [2026-04-30 11:15:00] UTC until [2026-04-30 12:16:00] UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Apr 30, 13:52 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption affecting WhatsApp message deliverability.

We'll continue to provide further updates here within 2h and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Apr 30, 13:22 UTC
Investigating - We are aware of issues that may be impacting your message deliverability on the WhatsApp channel for the Messages API.

Our engineers are working with our provider to resolve the issue. We’ll provide further updates within an hour.

Thank you for your patience and understanding.

If you have any questions, please contact support@api.vonage.com.

Apr 30, 11:59 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 02:00 UTC
Scheduled - On 30-April-2026 between 02:00 UTC and 12:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Apr 28, 01:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 03:00 UTC
Scheduled - On 2026-Apr-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Mar 12, 07:56 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 20:00 UTC
Scheduled - Between 29-Apr-2026 20:00 UTC and 30-Apr-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Apr 29, 18:26 UTC
Apr 29, 2026
Resolved - Vonage services have been fully restored following today’s service outage, which began 2026-04-29 16:53:16.308139 UTC. Full resolution has been confirmed effective 2026-04-29T18:51:00.000+0000 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Apr 29, 20:48 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption, impacting the dashboard login. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Apr 29, 19:06 UTC
Identified - We have identified the issue that was impacting the dashboard login issues and seeing signs of recovery. We'll continue to provide further updates and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Apr 29, 18:34 UTC
Investigating - We are aware of issues that may be impacting signing in to the Vonage dashboard.

We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Apr 29, 18:10 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - On 29-April-2026 between 19:00 UTC and 20:00 UTC, Uzbekistan operator UCell (Coscom) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 29, 00:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:00 UTC
Scheduled - To ensure the highest standards and availability of our services, Vonage is scheduling an emergency maintenance window on our SMS termination platform on the 29-April-2026 between 17:00 UTC to 19:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Bangladesh.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Bangladesh.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Apr 27, 12:57 UTC
Resolved - Vonage services have been fully restored following yesterday’s service interruption in customers' ability to connect to 10-digit long numbers. Full resolution has been confirmed effective 15:33 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]

Apr 29, 15:33 UTC
Update - Vonage services continue to show signs of recovery following yesterday's interruption in customers' ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Apr 29, 09:57 UTC
Monitoring - Vonage services continue to show signs of recovery following yesterday's interruption in customers' ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Apr 29, 04:46 UTC
Update - We continue to work to resolve the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Apr 29, 02:53 UTC
Update - We have identified the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Apr 29, 00:43 UTC
Identified - We have identified the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Apr 28, 22:13 UTC
Update - We are working to resolve the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Apr 28, 21:14 UTC
Investigating - We are currently observing SMS delivery degradation towards AT&T network affecting 10DLC numbers.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Apr 28, 17:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 03:01 UTC
Scheduled - On 29-April-2026 between 03:00 UTC and 12:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Apr 25, 14:37 UTC
Resolved - This incident has been resolved.
Apr 29, 08:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 07:30 UTC
Investigating - Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Apr 29, 06:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 04:00 UTC
Scheduled - On 29 April 2026 between 04:00 and 05:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards Telefonica O2 network in Germany.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 27, 14:22 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 21:30 UTC
Scheduled - Between 28-04-2026 21:30 UTC and 29-04-2026 05:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 24, 19:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 03:00 UTC
Scheduled - Between 29-April-2026 03:00 UTC and 29-April-2026 04:30 UTC, the supplier will be performing maintenance on their platform affecting SMS towards MTS in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Apr 23, 15:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 22:00 UTC
Scheduled - Between 2026-04-28 22:00 to 24:00 (UTC), the RCS provider will be performing maintenance on their platform affecting all Spain networks.

During the maintenance window, you may experience RCS Inbound and Outbound degradation and delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 22, 04:36 UTC
Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 18:00 UTC
Scheduled - On 28 April 2026 between 18:00 and 23:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards Robi network in Bangladesh.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 28, 17:13 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 18:00 UTC
Scheduled - Between 28 April 2026 18:00 UTC and 28 April 2026 22:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 24, 06:30 UTC
Resolved - Our engineering team have identified an issue that may have temporarily impacted Voice API and SIP Trunking calls.
The impact was primarily on calls to North America, but other destinations were also impacted.

At this time, Vonage services have been fully restored following today’s service interruption, which began at 2026-04-28 19:35:58 UTC.
Full resolution has been confirmed effective 2026-04-28 19:46:13 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact Support at api.support.vonage.com

Apr 28, 20:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:00 UTC
Scheduled - On 28.04.2026 between 09:00 UTC and 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Apr 17, 08:05 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 03:30 UTC
Scheduled - On 28-April-2026 between 03:30 and 04:30 UTC, the operator Entel Chile will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 27, 21:56 UTC
Resolved - This incident has been resolved.
Apr 28, 03:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 23:35 UTC
Investigating - We have observed SMS delivery degradation towards Jazz (Mobilink) network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Apr 27, 21:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 20:00 UTC
Scheduled - Between 27-Apr-2026 20:00 UTC and 28-Apr-2026 04:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Apr 22, 10:08 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 23:00 UTC
Scheduled - Between 27-Apr-2026 23:00 UTC and 28-Apr-2026 03:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 22, 06:03 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 19:00 UTC
Scheduled - On 27-April-2026 between 19:00 UTC and 28-April-2026 01:00 UTC, the operator Kar-Tel (Beeline) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering and receiving messages to/from subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Apr 27, 12:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 21:00 UTC
Scheduled - On the 27th April 2026 from 21:00(UTC) to 28th April 2026 00:00(UTC), the supplier will be performing maintenance on their platform affecting SMS towards MTT in Russia.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Apr 20, 17:46 UTC
Apr 27, 2026
Completed - The scheduled maintenance has been completed.
Apr 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 02:00 UTC
Scheduled - On 27-April-2026 between 02:00 UTC and 12:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Apr 23, 20:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 04:00 UTC
Scheduled - On 27-April-2026 between 04:00 UTC and 11:00 UTC, Telefónica operator will be performing technical maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays to subscribers of Telefónica.

If you have any questions, please contact api.support.vonage.com

Apr 21, 07:56 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:00 UTC
Scheduled - Between 26-Apr-2026 20:00 UTC and 27-Apr-2026 01:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Apr 20, 08:59 UTC
Apr 26, 2026