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had a major outage.
had a partial outage.
Scheduled Maintenance
Russian SMS - Planned maintenance affecting T2 Aug 28, 2026 20:00-21:00 UTC
Between 28-08-2026 20:00 PM to 29-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards T2 Russian subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 26, 2026 - 11:44 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards T2 Russian subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 26, 2026 - 11:44 UTC
Spain Silent Authentication - Scheduled Maintenance affecting Telefonica network Aug 28, 2026 23:00 - Aug 29, 2026 05:00 UTC
We would like to inform customers that scheduled maintenance is planned for the Silent Authentication service affecting the Telefonica Spain network.
During this maintenance window, customers using Silent Authentication for Spain (Telefonica) numbers may experience intermittent service degradation. No permanent service impact is expected.
Maintenance Window:
Start: 28 Aug 2026, 23:00 UTC
End: 29 Aug 2026, 05:00 UTC
We will issue an update once the maintenance is completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 26, 2026 - 16:55 UTC
During this maintenance window, customers using Silent Authentication for Spain (Telefonica) numbers may experience intermittent service degradation. No permanent service impact is expected.
Maintenance Window:
Start: 28 Aug 2026, 23:00 UTC
End: 29 Aug 2026, 05:00 UTC
We will issue an update once the maintenance is completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 26, 2026 - 16:55 UTC
Philippines SMS - Planned maintenance affecting Globe Telecom Aug 30, 2026 19:00-21:00 UTC
We have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 30-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network.
During the maintenance window, you may experience delivery degradation towards the Globe subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Jul 30, 2026 - 16:40 UTC
During the maintenance window, you may experience delivery degradation towards the Globe subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Jul 30, 2026 - 16:40 UTC
USA SMS/MMS - Scheduled Maintenance affecting T-Mobile Aug 31, 2026 03:00-11:00 UTC
Between 18-08-2026 02:00 UTC and 12:00 UTC, Operator T-Mobile will be performing maintenance on their platform.
During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 20:48 UTC
During the maintenance window, you may potentially experience delayed or failed message delivery towards the subscribers of T-Mobile USA.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 20:48 UTC
Planned maintenance for Video tools Aug 31, 2026 04:00-08:00 UTC
Between 04:00 UTC and 08:00 UTC on 31st August 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in Video tools.
We appreciate your understanding and apologize for any inconvenience caused.
Posted on Aug 24, 2026 - 16:25 UTC
We appreciate your understanding and apologize for any inconvenience caused.
Posted on Aug 24, 2026 - 16:25 UTC
USA MMS - Scheduled Maintenance affecting AT&T Aug 31, 2026 08:00-09:00 UTC
Between 31-08-26 08:00 and 09:00 (UTC), there will be a maintenance affecting AT&T MMS connectivity.
During the maintenance window, customers may experience a loss of MMS delivery receipts.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 26, 2026 - 16:16 UTC
During the maintenance window, customers may experience a loss of MMS delivery receipts.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 26, 2026 - 16:16 UTC
Malaysia SMS - Planned maintenance affecting XOX Aug 31, 2026 17:00-21:00 UTC
On 31-August-2026 between 17:00 UTC to 21:00 UTC, the operator partner XOX Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 07:52 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 07:52 UTC
Indonesia SMS - Planned maintenance affecting XL network Aug 31, 2026 18:00-18:30 UTC
On 31-Aug-2026 between 18:00 UTC and 18:30 UTC, the operator XL will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages from and towards the subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 10:28 UTC
During this maintenance period, there may be difficulties delivering messages from and towards the subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 10:28 UTC
Russia SMS - Planned maintenance affecting T2 Aug 31, 2026 20:00 - Sep 1, 2026 00:00 UTC
Between 31-August-2026 20:00 UTC to 01-September-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 01, 2026 - 11:25 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 01, 2026 - 11:25 UTC
Belarus SMS - Planned Maintenance affecting Life Aug 31, 2026 22:00 - Sep 1, 2026 02:30 UTC
Between 31-Aug-2026 22:00 UTC and 1-Sept-2026 02:30 UTC, the operator Life will perform maintenance on its SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 10:11 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 10:11 UTC
USA SMS - Planned Maintenance affecting a subset of Short Codes to US Devices Sep 1, 2026 09:00-10:00 UTC
Between 01-09-2026 09:00 UTC and 10:00 UTC, Partner will be performing maintenance towards United States.
During the maintenance window, there could be delays or failures for a subset of Short Codes traffic to US Devices.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 14, 2026 - 06:27 UTC
During the maintenance window, there could be delays or failures for a subset of Short Codes traffic to US Devices.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 14, 2026 - 06:27 UTC
Malaysia SMS - Planned maintenance affecting XOX Sep 1, 2026 17:00-21:00 UTC
On 1-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 07:57 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 07:57 UTC
Norway SMS - Planned maintenance affecting Telia Sep 1, 2026 21:00-23:00 UTC
Between 01-09-2026 21:00 to 01-09-2026 23:00 UTC, Operator will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery towards Telia Norway subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 14, 2026 - 06:13 UTC
During this maintenance period, there may be potential delay in SMS delivery towards Telia Norway subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 14, 2026 - 06:13 UTC
Malaysia SMS - Planned maintenance affecting XOX Sep 2, 2026 17:00-21:00 UTC
On 2-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 09:10 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 09:10 UTC
Poland SMS - Planned maintenance affecting Orange Sep 2, 2026 21:00 - Sep 3, 2026 01:00 UTC
Between 02-Sept-2026, 21:00 (UTC) and 03-Sept-2026 01:00 (UTC), the operator will be performing maintenance on their platform affecting SMS from and towards Orange in Poland.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 12:26 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 12:26 UTC
USA SMS - Maintenance affecting Small US Carriers Sep 3, 2026 03:00-05:00 UTC
Please be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule:
Start: 2026-09-03 03:00 UTC
End: 2026-09-03 05:00 UTC
During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 08:52 UTC
Start: 2026-09-03 03:00 UTC
End: 2026-09-03 05:00 UTC
During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 08:52 UTC
USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 3, 2026 03:00-07:00 UTC
Between 2026-09-03 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:25 UTC
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:25 UTC
USA SMS - Maintenance affecting US Regional Interop Carriers Sep 4, 2026 03:00-05:00 UTC
Please be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 4th Sept 2026 03:00 AM UTC to 05:00 AM UTC.
During this maintenance period, there may be difficulties delivering messages from and towards subscribers of the below operator.
Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 15:08 UTC
During this maintenance period, there may be difficulties delivering messages from and towards subscribers of the below operator.
Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 15:08 UTC
Canada Silent Authentication - Planned maintenance impacting multiple operators Sep 4, 2026 04:00-08:00 UTC
To ensure platform stability, our upstream partner will conduct maintenance on 04-September-2026 from 04:00 to 08:00 UTC.
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Bell Canada
Rogers Canada
TELUS Canada
If you have any questions, please contact api.support.vonage.com
Posted on Aug 20, 2026 - 22:28 UTC
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Bell Canada
Rogers Canada
TELUS Canada
If you have any questions, please contact api.support.vonage.com
Posted on Aug 20, 2026 - 22:28 UTC
Spain Silent Authentication - Planned maintenance impacting Telefonica Spain Sep 5, 2026 20:00 - Sep 6, 2026 10:00 UTC
To ensure platform stability, our upstream partner will conduct maintenance from 05-09-2026 at 20:00 UTC to 06-09-2026 at 10:00 UTC.
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain
If you have any questions, please contact api.support.vonage.com
Posted on Aug 20, 2026 - 10:26 UTC
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain
If you have any questions, please contact api.support.vonage.com
Posted on Aug 20, 2026 - 10:26 UTC
Indonesia SMS - Planned maintenance affecting PT Indosat Ooredoo operator Sep 6, 2026 17:00-22:00 UTC
On 06-Sept-2026 between 17:00 UTC and 22:00 UTC, PT Indosat Ooredoo will be performing maintenance on their platform.
During this maintenance period, there may be difficulties delivering messages to and from subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 24, 2026 - 12:32 UTC
During this maintenance period, there may be difficulties delivering messages to and from subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 24, 2026 - 12:32 UTC
Singapore Voice - Planned maintenance affecting Voice calls towards Singtel Sep 7, 2026 16:00-22:00 UTC
Between 16:00 and 22:00 (UTC) on the 07-Sept-2026, a planned maintenance will be performed affecting voice calls towards Singapore Singtel.
During the maintenance window, you may experience failed calls to Singapore Singtel network.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 13:33 UTC
During the maintenance window, you may experience failed calls to Singapore Singtel network.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 13:33 UTC
Malaysia SMS - Planned maintenance affecting XOX Sep 7, 2026 17:00-21:00 UTC
On 7-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 07:59 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 07:59 UTC
Malaysia SMS - Planned maintenance affecting XOX Sep 8, 2026 17:00-21:00 UTC
On 8-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 08:01 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 08:01 UTC
Malaysia SMS - Planned maintenance affecting XOX Sep 9, 2026 17:00-21:00 UTC
On 9-September-2026 between 17:00 UTC to 21:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 09:12 UTC
During this maintenance period, there may be potential delay in SMS delivery from and towards XOX subscribers.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 27, 2026 - 09:12 UTC
USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 10, 2026 03:00-07:00 UTC
Between 2026-09-10 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:34 UTC
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:34 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com
Posted on Feb 21, 2026 - 00:59 UTC
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com
Posted on Feb 21, 2026 - 00:59 UTC
USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 17, 2026 03:00-07:00 UTC
Between 2026-09-17 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:44 UTC
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:44 UTC
USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Sep 24, 2026 03:00-07:00 UTC
Between 2026-09-24 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:49 UTC
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:49 UTC
USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messages Oct 1, 2026 03:00-07:00 UTC
Between 2026-10-01 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada.
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:40 UTC
During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes.
If you have any questions, please contact api.support.vonage.com
Posted on Aug 12, 2026 - 19:40 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with api.support.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC