Israel SMS - Delivery degradation towards Cellcom network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 18, 2025 - 04:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 18, 2025 - 02:39 UTC

Investigating

Please be advised that we have been notified of a message delivery degradation towards Israel Cellcom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. This is due to an issue with the network operator in Israel.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 17, 2025 - 22:00 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).