Mexico SMS - Delivery degradation towards MOVISTAR

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 22, 2025 - 05:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 22, 2025 - 05:21 UTC

Investigating

Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 21, 2025 - 23:40 UTC

This incident affected: Global Connectivity (SMS North America).