Video Service Outage in US region

Incident Report for Vonage API Status

Resolved

Video Media server was in an unstable state in US-WEST-2 region from June 27th 02:28:00 UTC to June 27th 02:29:00 UTC. Some customers may have experienced failures in media connection during this period if they run across this server. The faulty instance was detected and removed from rotation.

Posted Jun 27, 2025 - 04:09 UTC

This incident affected: Video (Media Connection (Standard)).