Investigating - We are currently observing SMS delivery degradation towards Pakistan Ufone.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Apr 02, 2026 - 13:49 UTC
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Apr 02, 2026 - 13:49 UTC
SMS & Messages
Operational
SMS
Operational
MMS
Operational
SMPP
Operational
Callbacks
Operational
Shortcodes
Operational
Phone Numbers
Operational
10 DLC Platform
Operational
Messages API
Operational
Dispatch
Operational
In-App Messaging
Operational
Number Deactivation
Operational
TFN Platform
Operational
Video
Operational
Session Connection
Operational
Archiving (Standard)
Operational
Archiving (Enterprise)
Operational
Broadcast (HLS/RTMP)
Operational
Monitoring Callbacks
Operational
SIP Interconnect
Operational
Advanced Firewall Control (TURN) (Standard)
Operational
Advanced Firewall Control (TURN) (Enterprise)
Operational
China Relay
Operational
Media Connection (Standard)
Operational
Media Connection (Enterprise)
Operational
Archive Inspector
Operational
Insights & Advanced Insights
Operational
Inspector
Operational
Playground
Operational
Pre-Call Test
Operational
Account Portal
Operational
Experience Composer
Operational
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Operational
Email Notifications
Operational
SDK CDN
Operational
Captions
Operational
Signalling
Operational
Payments & Billing
Operational
Developer Center
Operational
Login
Operational
Chat Embeds
Operational
EU Proxy Check
Operational
Voice
Operational
Programmable SIP & SIP Interconnect
Operational
Voice API
Operational
Legacy TTS
Operational
SIP Trunking
Operational
Voice WebRTC
Operational
SIP Endpoints
Operational
Advanced Machine Detection
Operational
Voice Inspector
Operational
Meetings
Operational
Meetings Connection
Operational
Recordings
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Chat
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Dial In
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Auth & Identity
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Number Insight
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Verify
Operational
Verify V2
Operational
Experiences
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Vonage Conversational Connect
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NLU API
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Automatic Speech To Text
Operational
AI Studio
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AI Studio Authentication
Operational
AI Studio Builder UX/UI
Operational
Campaign Creation
Operational
Connectors
Operational
Knowledge AI
Operational
Reports EU
Operational
Reports US
Operational
Studio Messaging Sessions
Operational
Studio Telephony Sessions
Operational
Network APIs
Operational
Network Registry
Operational
Identity Insights
Operational
Conversations for Salesforce
Operational
Conversations for Salesforce
Operational
Vonage Cloud Runtime
Operational
Deployment API
Operational
Marketplace API
Operational
Queue services
Operational
Debug
Operational
Workspaces
Operational
Persistence API
Operational
Scheduler
Operational
Vonage Dashboard
Operational
Account Access & Notifications
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Account Configuration & Feature Access
Operational
Creating An Account
Operational
Customer Portal
Operational
Payments & Billing
Operational
Reporting & Data
Operational
Other
Operational
Vonage Platform Management
Operational
Account APIs
Operational
Alerts API
Operational
Applications
Operational
Audit API
Operational
Command Line Interface (CLI)
Operational
Numbers API
Operational
Number Pools API
Operational
Pricing API
Operational
Redact API
Operational
Reports API
Operational
SubAccount API
Operational
Global Connectivity
Degraded Performance
SMS North America
Operational
MMS North America
Operational
Voice North America
Operational
SMS Europe
Operational
Voice Europe
Operational
SMS APAC
Degraded Performance
Voice APAC
Operational
SMS Latin America
Operational
Voice Latin America
Operational
SMS Middle East & Africa
Operational
Voice Middle East & Africa
Operational
Whatsapp Connectivity
Operational
Viber Connectivity
Operational
Facebook Messenger Connectivity
Operational
RCS Connectivity
Operational
Verify SilentAuth North America
Operational
Verify SilentAuth Europe
Operational
Verify SilentAuth APAC
Operational
Verify SilentAuth Latin America
Operational
Verify SilentAuth Middle East & Africa
Operational
Multiple Services Affected
Operational
Multiple Services Affected
Operational
Vonage API Support Platforms
Operational
Email Support
Operational
Live Chat
Operational
Telephone Support
Operational
Help Center/Knowledge Base
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
USA SMS - Planned Maintenance affecting Verizon network Apr 3, 2026 08:00-14:00 UTC
On 03-Apr-2026 between 08:00 and 14:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 18, 2026 - 07:36 UTC
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 18, 2026 - 07:36 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Apr 3, 2026 08:00-14:00 UTC
On 2026-Apr-03 between 08:00 UTC and 14:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 02, 2026 - 14:47 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 02, 2026 - 14:47 UTC
Indonesia Voice - Internal planned maintenance impacting multiple networks Apr 7, 2026 09:00-10:00 UTC
To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 7th April 2026, 09:00 - 10:00 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Indonesia may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Posted on Mar 30, 2026 - 10:41 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Indonesia may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Posted on Mar 30, 2026 - 10:41 UTC
USA 10DLC SMS - Planned Maintenance affecting 10DLC messages Apr 7, 2026 10:00-11:00 UTC
Between 07-04-2026 10:00 and 11:00 UTC, our 10DLC supplier will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 19, 2026 - 16:10 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 19, 2026 - 16:10 UTC
Belarus SMS - Planned Maintenance affecting Beltelecom Belarus Apr 7, 2026 22:00 - Apr 8, 2026 03:00 UTC
Between 07-April-2026 22:00 UTC and 08-April-2026 03:00 UTC, the operator Beltelecom Belarus will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 08:26 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 08:26 UTC
USA SMS - Planned Maintenance affecting Verizon network Apr 8, 2026 02:00-07:00 UTC
On 08-Apr-2026 between 02:00 and 07:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 02, 2026 - 14:27 UTC
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 02, 2026 - 14:27 UTC
Video API - Planned maintenance affecting EU Central Apr 8, 2026 06:30-09:00 UTC
Between 08-Apr-2026 06:30 UTC and 09:00 UTC, we will be performing planned maintenance on our platform affecting eu-central-1 region.
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 13:58 UTC
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 13:58 UTC
Spain Silent Authentication - Planned maintenance impacting Telefonica Spain Apr 8, 2026 23:00 - Apr 9, 2026 04:00 UTC
To ensure platform stability, our upstream partner will conduct maintenance from 08-04-2026 at 23:00 UTC to 09-04-2026 at 04:00 UTC.
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain
If you have any questions, please contact api.support.vonage.com
Posted on Mar 26, 2026 - 23:22 UTC
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain
If you have any questions, please contact api.support.vonage.com
Posted on Mar 26, 2026 - 23:22 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 9, 2026 03:00-07:00 UTC
On 2026-Apr-09 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:47 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:47 UTC
USA SMS - Planned Maintenance affecting Verizon network Apr 9, 2026 04:00-09:00 UTC
On 09-Apr-2026 between 04:00 and 09:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
Please contact https://api.support.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 10:42 UTC
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
Please contact https://api.support.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 10:42 UTC
USA SMS - Planned maintenance affecting US Cellular Networks Apr 9, 2026 05:00-10:00 UTC
Between 9-April-2026, 05:00 UTC and 9-April-2026, 10:00 UTC the US Cellular networks will be performing maintenance on their SMS platforms.
During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 19:19 UTC
During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 19:19 UTC
Video API - Planned maintenance affecting US East Apr 9, 2026 06:30-09:00 UTC
Between 09-Apr-2026 06:30 UTC and 09:00 UTC, we will be performing planned maintenance on our platform affecting us-east-1 region.
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 14:04 UTC
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 14:04 UTC
Qatar SMS - Planned maintenance affecting Ooredoo (Q-Tel) Apr 9, 2026 21:00 - Apr 10, 2026 03:00 UTC
Between 09.04.2026 21:00 to 10.04.2026 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Ooredoo (Q-Tel) in Qatar.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 12:45 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 12:45 UTC
Australia Voice - Maintenance affecting Long Virtual Numbers Apr 13, 2026 12:00-17:00 UTC
We have been notified by our supplier that on 13-Apr-2026 between 12:00 UTC and 17:00 UTC, the supplier will be performing maintenance on their platform.
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 07:14 UTC
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 07:14 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 16, 2026 03:00-07:00 UTC
On 2026-Apr-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:46 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:46 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 23, 2026 03:00-07:00 UTC
On 2026-Apr-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:48 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:48 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 30, 2026 03:00-07:00 UTC
On 2026-Apr-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:56 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:56 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers May 14, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 14th May 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on May 14, 2026 - 08:00 UTC
Date - 14th May 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on May 14, 2026 - 08:00 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Jul 9, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:55 UTC
Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:55 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:59 UTC
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:59 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC