USA & Canada SMS - Latency affecting 10DLC numbers towards multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 19, 2026 - 14:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2026 - 23:33 UTC

Investigating

We have detected latency impacting messages to several networks in the USA & Canada.

As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Posted Mar 18, 2026 - 21:10 UTC

This incident affected: Global Connectivity (SMS North America).