Start Time: 2026-04-02 12:08 UTC End Time: 2026-04-02 13:45 UTC
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted Apr 02, 2026 - 14:03 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 02, 2026 - 13:51 UTC
Monitoring
Thank you for your patience on this incident. Vonage services are showing signs of recovery following today's interruption in Verify V2 Email Verification and the incident should be resolved now.
Start Time: 2026-04-02 12:08 UTC End Time: 2026-04-02 13:45 UTC
We'll continue to monitor the incident for any further changes.
If you have any questions, please contact api.support.vonage.com
Posted Apr 02, 2026 - 13:51 UTC
Investigating
Our monitoring system has alerted us to a potential service issue with our platform with expired email verifications.
Customers may experience issues wherein emails with the OTP are not delivered on time, and end-users cannot perform their 2FA verification.