CA SMS - Delivery receipt latency affecting a subset of Short Codes to multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 19, 2026 - 14:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2026 - 23:44 UTC

Investigating

We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Posted Mar 18, 2026 - 22:23 UTC

This incident affected: Global Connectivity (SMS North America).