Colombia SMS - Delivery degradation towards Tigo and Movistar network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 19, 2026 - 08:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2026 - 07:25 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Mar 19, 2026 - 04:46 UTC

This incident affected: Global Connectivity (SMS Latin America).