Mexico SMS - Delivery Degradation towards Altan Redes Mexico

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 25, 2026 - 00:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 24, 2026 - 23:35 UTC

Investigating

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Mar 24, 2026 - 22:12 UTC

This incident affected: Global Connectivity (SMS North America).