China SMS - Delivery degradation of Pre-Registered brands

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Mar 31, 2026 - 20:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2026 - 19:22 UTC

Investigating

Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Mar 31, 2026 - 17:07 UTC
This incident affected: Global Connectivity (SMS APAC).