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had a major outage.
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Scheduled Maintenance
USA SMS & MMS - Planned Maintenance affecting T-Mobile network Apr 6, 2026 02:00-12:00 UTC
On 06-April-2026 between 02:00 UTC and 12:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.
During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 06:38 UTC
During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 06:38 UTC
Japan SMS - Planned Maintenance affecting Rakuten network Apr 6, 2026 13:00-20:00 UTC
On 6th April 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.
During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 06:21 UTC
During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 06:21 UTC
Russia SMS - Planned maintenance affecting Beeline Apr 6, 2026 21:00 - Apr 7, 2026 01:00 UTC
Between 06-April-2026 21:00 UTC and 07-April-2026 01:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 03, 2026 - 10:49 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 03, 2026 - 10:49 UTC
Indonesia Voice - Internal planned maintenance impacting multiple networks Apr 7, 2026 09:00-10:00 UTC
To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 7th April 2026, 09:00 - 10:00 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Indonesia may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Posted on Mar 30, 2026 - 10:41 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Indonesia may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Posted on Mar 30, 2026 - 10:41 UTC
USA 10DLC SMS - Planned Maintenance affecting 10DLC messages Apr 7, 2026 10:00-11:00 UTC
Between 07-04-2026 10:00 and 11:00 UTC, our 10DLC supplier will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 19, 2026 - 16:10 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 19, 2026 - 16:10 UTC
Belarus SMS - Planned Maintenance affecting Beltelecom Belarus Apr 7, 2026 22:00 - Apr 8, 2026 03:00 UTC
Between 07-April-2026 22:00 UTC and 08-April-2026 03:00 UTC, the operator Beltelecom Belarus will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 08:26 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 08:26 UTC
USA SMS - Planned Maintenance affecting Verizon network Apr 8, 2026 02:00-07:00 UTC
On 08-Apr-2026 between 02:00 and 07:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 02, 2026 - 14:27 UTC
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 02, 2026 - 14:27 UTC
Video API - Planned maintenance affecting EU Central Apr 8, 2026 06:30-09:00 UTC
Between 08-Apr-2026 06:30 UTC and 09:00 UTC, we will be performing planned maintenance on our platform affecting eu-central-1 region.
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 13:58 UTC
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 13:58 UTC
UK SMS - Planned maintenance affecting Virgin Media O2 (Telefonica UK Ltd) Apr 8, 2026 20:00 - Apr 9, 2026 02:00 UTC
Between 08.04.2026 20:00 UTC and 09.04.2026. 02:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 03, 2026 - 10:53 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 03, 2026 - 10:53 UTC
Spain Silent Authentication - Planned maintenance impacting Telefonica Spain Apr 8, 2026 23:00 - Apr 9, 2026 04:00 UTC
To ensure platform stability, our upstream partner will conduct maintenance from 08-04-2026 at 23:00 UTC to 09-04-2026 at 04:00 UTC.
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain
If you have any questions, please contact api.support.vonage.com
Posted on Mar 26, 2026 - 23:22 UTC
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Telefonica Spain
If you have any questions, please contact api.support.vonage.com
Posted on Mar 26, 2026 - 23:22 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 9, 2026 03:00-07:00 UTC
On 2026-Apr-09 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:47 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:47 UTC
USA SMS - Planned Maintenance affecting Verizon network Apr 9, 2026 04:00-09:00 UTC
On 09-Apr-2026 between 04:00 and 09:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
Please contact https://api.support.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 10:42 UTC
During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.
Please contact https://api.support.vonage.com if you have any questions.
Posted on Apr 02, 2026 - 10:42 UTC
USA SMS - Planned maintenance affecting US Cellular Networks Apr 9, 2026 05:00-10:00 UTC
Between 9-April-2026, 05:00 UTC and 9-April-2026, 10:00 UTC the US Cellular networks will be performing maintenance on their SMS platforms.
During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 19:19 UTC
During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 19:19 UTC
Video API - Planned maintenance affecting US East Apr 9, 2026 06:30-09:00 UTC
Between 09-Apr-2026 06:30 UTC and 09:00 UTC, we will be performing planned maintenance on our platform affecting us-east-1 region.
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 14:04 UTC
During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.
Media traffic will not be impacted.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 14:04 UTC
Japan SMS - Planned Maintenance affecting Rakuten network Apr 9, 2026 13:00-20:00 UTC
On 9th April 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform.
During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 06:22 UTC
During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 06:22 UTC
Qatar SMS - Planned maintenance affecting Ooredoo (Q-Tel) Apr 9, 2026 21:00 - Apr 10, 2026 03:00 UTC
Between 09.04.2026 21:00 to 10.04.2026 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Ooredoo (Q-Tel) in Qatar.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 12:45 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Mar 23, 2026 - 12:45 UTC
Australia Voice - Maintenance affecting Long Virtual Numbers Apr 13, 2026 12:00-17:00 UTC
We have been notified by our supplier that on 13-Apr-2026 between 12:00 UTC and 17:00 UTC, the supplier will be performing maintenance on their platform.
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 07:14 UTC
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com
Posted on Mar 31, 2026 - 07:14 UTC
France SMS - Planned maintenance affecting Legos network Apr 15, 2026 20:00 - Apr 16, 2026 00:00 UTC
On 15-April-2026, from 20:00 to 00:00 UTC, the operator Legos will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering and receiving messages to and from subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 04, 2026 - 22:58 UTC
During this maintenance period, there may be difficulties in delivering and receiving messages to and from subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 04, 2026 - 22:58 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 16, 2026 03:00-07:00 UTC
On 2026-Apr-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:46 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:46 UTC
USA 10DLC MMS - Planned Maintenance affecting 10DLC messages Apr 16, 2026 09:00-09:30 UTC
Between 2026-04-16 09:00 UTC and 09:30 UTC, our 10DLC supplier will be performing maintenance on their MMS platform.
During this maintenance period, there may be Inbound and Outbound MMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
please contact https://api.support.vonage.com
Posted on Apr 03, 2026 - 15:48 UTC
During this maintenance period, there may be Inbound and Outbound MMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
please contact https://api.support.vonage.com
Posted on Apr 03, 2026 - 15:48 UTC
UK SMS - Planned maintenance affecting BT network Apr 16, 2026 22:00 - Apr 17, 2026 04:00 UTC
Between 16.04.2026. 22:00 UTC and 17.04.2026. 04:00 UTC, UK Mobile operator BT will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 03, 2026 - 13:13 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Apr 03, 2026 - 13:13 UTC
USA MMS - Emergency Maintenance affecting MMS messages sent using Short Codes Apr 21, 2026 09:00-12:00 UTC
On 21 Apr 2024 between 09:00 and 12:00 (UTC), there will be a maintenance affecting MMS messages sent using Short Codes.
During the maintenance window, You might experience missing or delayed outbound MMS for short codes traffic sending to USA.
Please contact support@api.vonage.com if you have any questions.
Posted on Apr 04, 2026 - 07:58 UTC
During the maintenance window, You might experience missing or delayed outbound MMS for short codes traffic sending to USA.
Please contact support@api.vonage.com if you have any questions.
Posted on Apr 04, 2026 - 07:58 UTC
Japan SMS - Planned maintenance affecting NTT docomo Apr 22, 2026 15:00-21:00 UTC
On 22th April 2026 between 15:00 UTC and 21:00 UTC, the operator NTT docomo will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties or delay in delivering messages to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 05:23 UTC
During this maintenance period, there may be difficulties or delay in delivering messages to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Apr 03, 2026 - 05:23 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 23, 2026 03:00-07:00 UTC
On 2026-Apr-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:48 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:48 UTC
USA & CA SMS - Planned maintenance affecting toll free numbers Apr 30, 2026 03:00-07:00 UTC
On 2026-Apr-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:56 UTC
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact https://www.vonage.com/support/
Posted on Mar 12, 2026 - 07:56 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers May 14, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 14th May 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on May 14, 2026 - 08:00 UTC
Date - 14th May 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on May 14, 2026 - 08:00 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Jul 9, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:55 UTC
Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:55 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:59 UTC
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:59 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC