Philippines SMS - Delivery Degradation towards Globe Telecom

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Apr 04, 2026 - 00:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2026 - 00:18 UTC

Investigating

We are currently observing SMS delivery degradation towards Philippines Globe Telecom.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Apr 03, 2026 - 21:07 UTC
This incident affected: Global Connectivity (SMS APAC).