In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 21:00 UTC
Scheduled - On 17-November-2025 between 21:00 UTC and 03:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this Beeline operator.

Please contact support@api.vonage.com if you have any questions.

Nov 17, 2025 21:00 - Nov 18, 2025 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 20:01 UTC
Scheduled - On 17-Nov-2025 between 20:00 UTC and 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 17, 2025 20:00 - Nov 18, 2025 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 20:00 UTC
Scheduled - Between 17 Nov 2025 at 20:00 and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 17, 2025 20:00 - Nov 18, 2025 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 04:00 UTC
Scheduled - Between 17-Nov-2025 04:00 and 19-Nov-2025 10:00 UTC, our supplier will be performing a planned maintenance on their 10DLC MMS traffic in the US and CA.

During the maintenance window you may potentially experience MMS latency for messages sent to and from 10DLC numbers, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Nov 17, 2025 04:00 - Nov 19, 2025 10:00 UTC
Investigating - We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 13, 2025 - 16:58 UTC
SMS & Messages Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
100.0 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
100.0 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
100.0 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
100.0 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Number Insight V2 Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
100.0 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
SIM Swap Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
100.0 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Under Maintenance
90 days ago
100.0 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Under Maintenance
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Operational
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
100.0 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
100.0 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

USA SMS & MMS - Planned Maintenance affecting T-Mobile Nov 18, 2025 03:00-11:00 UTC

On 18-Nov-2025 between 03:00 and 11:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 16, 2025 - 23:38 UTC

Video Inspector, Archive Inspector and Voice Inspector maintenance Nov 18, 2025 04:00-09:00 UTC

Between 04:00 UTC and 09:00 UTC on 18th November 2025, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in the Video Inspector, Archive Inspector, and Voice Inspector tools.

We appreciate your understanding and apologize for any inconvenience caused.

Posted on Nov 03, 2025 - 18:17 UTC

USA SMS - Planned maintenance affecting Clearsky Nov 18, 2025 10:00-12:00 UTC

On 18 Nov 2025 between 10:00 UTC and 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 13, 2025 - 15:39 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers Nov 18, 2025 21:00-23:00 UTC

On 18 November 2025 between 09:00 UTC and 11:00 UTC, the supplier will be performing maintenance on their platform affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 14, 2025 - 15:41 UTC

USA SMS & MMS - Planned Maintenance affecting T-Mobile Nov 19, 2025 03:00-13:00 UTC

On 19-Nov-2025 between 03:00 and 13:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 17, 2025 - 00:01 UTC

USA SMS - Maintenance affecting multiple US Regional Carriers Nov 19, 2025 05:00-09:00 UTC

Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 19-Nov-2025 05:00 UTC
End: 19-Nov-2025 09:00 UTC

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 17, 2025 - 19:04 UTC

Cuba SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 09:00-10:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 10:00 UTC to 11:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in Cuba.

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 13:00 UTC

Central America SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 10:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 10:00 UTC to 11:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in the following list of countries.

El Salvador
Peru

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 12:51 UTC

Dominican Republic SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 10:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 10:00 UTC to 11:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in Dominican Republic.

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 12:59 UTC

Peru SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 10:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 10:00 UTC to 11:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in Peru.

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 12:59 UTC

Chile SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 10:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 10:00 UTC to 11:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in Chile.

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 12:59 UTC

Afghanistan SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 16:00-17:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 16:00 UTC to 17:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in Afghanistan.

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 12:27 UTC

Vietnam SMS - Internal planned maintenance impacting multiple networks Nov 19, 2025 16:00-17:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform. This will take place on 19th November 2025, from 16:00 UTC to 17:00 UTC, and may temporarily impact outbound SMS traffic, inbound SMS traffic, and delivery receipts to multiple networks in Vietnam.

The service disruption will last no longer than a few seconds.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Posted on Nov 13, 2025 - 12:27 UTC

Singapore SMS - Maintenance affecting M1 Nov 19, 2025 18:00-21:00 UTC

We have been notified that on 19-Nov-2024 between 18:00 UTC and 21:00 UTC, the network M1 will be performing maintenance on their platform affecting SMS towards Singapore M1.

During the maintenance window, you may experience Outbound/Inbound SMS delivery delays to M1.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 13, 2025 - 03:06 UTC

Russia SMS - Planned maintenance affecting Tele2 Nov 19, 2025 20:00 - Nov 20, 2025 00:00 UTC

Between 19 Nov 2025 at 20:00 and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 05, 2025 - 12:55 UTC

USA SMS - Maintenance affecting multiple US Regional Carriers Nov 20, 2025 03:00-08:00 UTC

Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 20-Nov-2025 03:00 UTC
End: 20-Nov-2025 08:00 UTC

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 17, 2025 - 19:09 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Nov 20, 2025 03:00-07:00 UTC

On 2025-11-20 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 03, 2025 - 23:56 UTC

Planned Maintenance for Cloud Runtime APAC Region Nov 24, 2025 15:00-16:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 09:37 UTC
Scheduled - Between 24-NOV-25 15:00 UTC and 24-NOV-25 16:30 UTC we will be performing maintenance on our Cloud Runtime Services in APAC region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Nov 24, 2025 - 15:00 UTC

Planned Maintenance for Cloud Runtime US Region Nov 24, 2025 17:00-18:30 UTC

Between 24-NOV-25 17:00 UTC and 24-NOV-25 18:30 UTC we will be performing maintenance on our Cloud Runtime Services in US region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Posted on Nov 14, 2025 - 09:44 UTC

Russia SMS - Planned maintenance affecting Tele2 Nov 24, 2025 20:00 - Nov 25, 2025 00:00 UTC

Between 24 Nov 2025 at 20:00 and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 05, 2025 - 12:56 UTC

Planned Maintenance for Cloud Runtime EU Region Nov 25, 2025 13:00-14:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 09:47 UTC
Scheduled - Between 25-NOV-25 13:00 UTC and 25-NOV-25 14:30 UTC we will be performing maintenance on our Cloud Runtime Services in EU region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Nov 25, 2025 - 13:00 UTC

Planned Maintenance for Cloud Runtime US Region Nov 25, 2025 15:00-16:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 09:48 UTC
Scheduled - Between 25-NOV-25 15:00 UTC and 25-NOV-25 16:30 UTC we will be performing maintenance on our Cloud Runtime Services in US region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Nov 25, 2025 - 15:00 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Nov 26, 2025 03:00-07:00 UTC

On 2025-11-26 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 06, 2025 - 18:48 UTC

Planned Maintenance for Cloud Runtime APAC Region Nov 26, 2025 13:00-14:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 09:49 UTC
Scheduled - Between 26-NOV-25 13:00 UTC and 26-NOV-25 14:30 UTC we will be performing maintenance on our Cloud Runtime Services in APAC region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Nov 26, 2025 - 13:00 UTC

Planned Maintenance for Cloud Runtime EU Region Nov 26, 2025 15:00-16:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 09:51 UTC
Scheduled - Between 26-NOV-25 15:00 UTC and 26-NOV-25 16:30 UTC we will be performing maintenance on our Cloud Runtime Services in EU region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Nov 26, 2025 - 15:00 UTC

Russia SMS - Planned maintenance affecting Tele2 Nov 26, 2025 20:00 - Nov 27, 2025 00:00 UTC

Between 26 Nov 2025 at 20:00 and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 05, 2025 - 12:57 UTC

United Kingdom SMS - Planned maintenance affecting Virgin Dec 2, 2025 21:00 - Dec 3, 2025 06:00 UTC

Between 02-Dec-2025 21:00 UTC and 03-Dec-2025 06:00 UTC, the operator Virgin will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Posted on Nov 17, 2025 - 15:45 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Dec 4, 2025 04:00-08:00 UTC

On 2025-12-04 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 07, 2025 - 23:30 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Dec 11, 2025 04:00-08:00 UTC

On 2025-12-11 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 07, 2025 - 23:33 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Dec 18, 2025 04:00-08:00 UTC

On 2025-12-18 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Nov 07, 2025 - 23:36 UTC
Nov 17, 2025
Resolved - We have resolved the issue that affected call recordings when using the /legs endpoint of the Conversation API. Most customers were not affected.

We will continue monitoring the system, but no further impact is expected.

Nov 17, 17:35 UTC
Identified - Some customers are currently experiencing problems with Voice API Recordings not being uploaded. We are currently working to identify and resolve the issue.

You may experience issues with recordings being available to download.

We will update this status as soon as we have more information on this issue.

Nov 17, 15:15 UTC
Investigating - Our monitoring system has alerted us to an issue with recordings being uploaded with our platform.

The following products are affected:
Voice API

We aim to provide an update on our investigation within 1 hour.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Nov 17, 14:11 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 05:00 UTC
Scheduled - On 17-Nov-2025 between 05:00 and 11:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 13, 23:59 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:00 UTC
Scheduled - Between 16-Nov-2025 20:00 and 17-Nov-2025 02:00 UTC, our supplier will be performing a planned maintenance on their 10DLC MMS traffic in the US and CA.

During the maintenance window you may potentially experience MMS latency for messages sent to and from 10DLC numbers, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Nov 12, 13:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:02 UTC
Scheduled - On 16-Nov-2025 between 20:00 UTC and 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 14, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 UTC
Scheduled - On 16 November 2025 between 21:00 UTC and 23:00 UTC, the supplier will be performing maintenance on their platform affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 15:40 UTC
Nov 16, 2025
Resolved - We can confirm this problem has been resolved, and all services have been restored

Customers in AP-Southeast-1 region may have encountered intermittent failures with the following services starting from 2025-11-15 16:20 UTC.

Voice API
Programmable SIP
Verify API - Callbacks

Impact to Voice API and Programmable SIP was mitigated at approximately 18:37 UTC November 16, 2025.
Impact to Verify API callbacks was mitigated at approximately 21:24 UTC November 16, 2025.

Please let support@api.vonage.com know if you continue to experience problems with this.

Nov 16, 23:54 UTC
Monitoring - Our teams have implemented a fix to mitigate the issue.

Customers in AP-Southeast-1 region may have experienced service degradation in voice call setup and Verify API callbacks starting as early as 16:20 UTC on November 15.

Impact to voice call setup was mitigated at approximately 18:37 UTC November 16, 2025.
Impact to Verify API callbacks was mitigated at approximately 21:24 UTC November 16, 2025.

The list of impacted services has been confirmed as follows:
Voice API
Programmable SIP
Verify API

Customers utilizing the Legacy TTS platform were not impacted.

We will continue to monitor services during the next few hours and post updates should anything change.

Nov 16, 22:21 UTC
Investigating - Our monitoring system has alerted us to a potential service issue with our platform.

Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the following products in the APAC region:
Voice API
Programmable SIP
Text-to-Speech

We aim to provide an update on our investigation within 1 hour.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Nov 16, 21:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:01 UTC
Scheduled - Between 20:00 and 23:00 (UTC) on 16-Nov-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.

During the maintenance window, you may experience failures or delays for SMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 12:08 UTC
Resolved - This incident has been resolved.
Nov 16, 03:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 02:35 UTC
Investigating - Please be advised that we are observing SMS delivery degradation for pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Nov 15, 04:37 UTC
Nov 15, 2025
Completed - The scheduled maintenance has been completed.
Nov 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 UTC
Scheduled - On 15 Nov 2025 between 06:00 and 07:00 UTC, our pre-registered brand supplier is performing maintenance on their SMS platform.

During the maintenance window, there may be intermittence in messaging service.

Please contact support@api.vonage.com if you have any questions.

Nov 15, 05:06 UTC
Nov 14, 2025
Resolved - A server was in an unstable state in the eu-central region from 14/Nov/2025 14:13 UTC to 15:01 UTC. Some customers may have experienced dropped connections, failed archives and media streaming failures during this period if they run across this server. The faulty instance was detected and removed from rotation.

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.

Nov 14, 15:50 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 04:00 UTC
Scheduled - On 14-Nov-2025 between 04:00 and 13:00 (UTC), there will be a maintenance affecting shortcode and 10DLC to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for shortcode and 10DLC SMS/MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 20:23 UTC
Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:01 UTC
Scheduled - We have been notified that on 13-Nov-2025 between 11:00 and 11:45 UTC, our supplier will be performing maintenance on their platform.

Inbound/outbound calls from/to New Zealand Long Virtual Numbers might get affected during the maintenance period.

Please contact support@api.vonage.com if you have any questions.

Nov 7, 03:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 UTC
Scheduled - Between 13-Nov-2025 08:00 and 11:00 UTC, our supplier will be performing maintenance on their platform affecting MMS sent from a subset of short code numbers in CA.

During the maintenance window, you may experience MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Oct 16, 16:35 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:01 UTC
Scheduled - Between 13-Nov-2025 08:00 and 11:00 UTC, our supplier will be performing a planned maintenance on their 10DLC MMS traffic.

During the maintenance window you may potentially experience MMS latency for messages sent to and from 10DLC numbers, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Oct 16, 16:34 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 04:00 UTC
Scheduled - Between 2025-11-13 04:00 UTC and 2025-11-13 10:00 UTC, our 10 DLC supplier is performing maintenance on their SMS platform that will impact MO and MT traffic towards and from the operator Bell Canada.

During the maintenance window, there may be increased Inbound, outbound and Delivery receipt SMS latency.

Please contact support@api.vonage.com if you have any questions.

Nov 7, 15:37 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 3, 22:01 UTC
Scheduled - Between November 13th 05:00 (UTC) and 10:00 (UTC), Verizon will be performing a maintenance on their SMS platform.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS messages to subscribers of Verizon network.

Please contact support@api.vonage.com if you have any questions.

Nov 13, 05:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:01 UTC
Scheduled - On 2025-11-13 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Oct 3, 23:57 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 UTC
Scheduled - Between 12.11.2025 21:00 to 13.11.2025 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Vodafone network in Qatar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 29, 08:04 UTC
Resolved - This incident has been resolved.
Nov 13, 02:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 01:20 UTC
Investigating - We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 12, 23:49 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:01 UTC
Scheduled - On 12-November-2025 between 21:00 UTC and 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this Beeline operator.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 13:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 UTC
Scheduled - Between 12 Nov 2025 at 20:00 and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 12:53 UTC
Nov 12, 2025
Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:00 UTC
Scheduled - Between 12th November 2025 16:00 UTC and 22:00 UTC, the operator StarHub will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Nov 11, 18:35 UTC
Resolved - This incident has been resolved.
Nov 12, 20:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 14:04 UTC
Investigating - We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Nov 9, 12:46 UTC
Resolved - This incident has been resolved.
Nov 12, 18:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 17:52 UTC
Investigating - We are currently experiencing message delivery delays impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages.
Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 12, 15:04 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:01 UTC
Scheduled - On 12-Nov-2025 between 07:00 and 13:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 07:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 11:00 UTC
Scheduled - We have been notified that on 12-Nov-2025 between 11:00 and 11:45 UTC, our supplier will be performing maintenance on their platform.

Inbound/outbound calls from/to New Zealand Long Virtual Numbers might get affected during the maintenance period.

Please contact support@api.vonage.com if you have any questions.

Nov 7, 03:27 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - Between 12-Nov-2025 08:00 and 11:00 UTC, our supplier will be performing maintenance on their platform affecting MMS sent from a subset of short code numbers in CA.

During the maintenance window, you may experience MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Oct 16, 16:32 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - Between 12-Nov-2025 08:00 and 11:00 UTC, our supplier will be performing a planned maintenance on their 10DLC MMS traffic.

During the maintenance window you may potentially experience MMS latency for messages sent to and from 10DLC numbers, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Oct 16, 16:27 UTC
Resolved - This incident has been resolved.
Nov 12, 10:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 10:11 UTC
Investigating - We have been notified of delivery degradation for traffic towards Mexico AT&T.

We are working with our partners to resolve the issue.

Please contact support@api.vonage.com if you have any questions

Nov 12, 06:06 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 3, 21:31 UTC
Scheduled - Between November 12th 05:00 (UTC) and 10:00 (UTC), Verizon will be performing a maintenance on their SMS platform.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS messages to subscribers of Verizon network.

Please contact support@api.vonage.com if you have any questions.

Nov 12, 05:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 03:00 UTC
Scheduled - Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 13-Nov-2025 03:00 UTC
End: 13-Nov-2025 09:00 UTC

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 15:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 03:01 UTC
Scheduled - Between 12-Nov-2025 03:00 and 07:00 UTC, our supplier will be performing maintenance on their platform affecting SMS, MMS sent from a subset of toll free numbers and short code numbers in Canada.

During the maintenance window, you may experience SMS, MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 13:54 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:45 UTC
Scheduled - On 11 Nov 2025 between 23:45 UTC and 04:00 UTC, the Ukraine operator Lifecell will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 16:57 UTC
Nov 11, 2025
Resolved - This incident has been resolved.
Nov 11, 23:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 22:00 UTC
Investigating - Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 19:51 UTC
Resolved - This incident has been resolved.
Nov 11, 21:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 17:00 UTC
Investigating - We are observing SMS delivery degradation towards Vodafone Network in UK. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Nov 11, 14:59 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:01 UTC
Scheduled - On 11-Nov-2025 between 05:00 and 11:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 23:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:00 UTC
Scheduled - Between 11-Nov-2025 04:00 and 10:00 UTC, our supplier will be performing a planned maintenance on their 10DLC MMS traffic.

During the maintenance window you may potentially experience MMS latency for messages sent to and from 10DLC numbers, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Nov 11, 04:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 UTC
Scheduled - Between November 11th 05:00 (UTC) and 10:00 (UTC), Verizon will be performing a maintenance affecting their SMS platform.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS messages to subscribers of the Verizon network.

Please contact support@api.vonage.com if you have any questions.

Nov 3, 20:26 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:00 UTC
Scheduled - Between 10 Nov 2025 at 20:00 and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 12:52 UTC
Nov 10, 2025
Completed - The scheduled maintenance has been completed.
Nov 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:00 UTC
Scheduled - On 10-Nov-2025 between 05:00 and 11:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 23:39 UTC
Nov 9, 2025
Nov 8, 2025
Resolved - This incident has been resolved.
Nov 8, 21:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 19:21 UTC
Investigating - We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 8, 18:47 UTC
Resolved - This incident has been resolved.
Nov 8, 15:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 14:11 UTC
Investigating - We are currently experiencing message delivery issues impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages.
Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 8, 11:03 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 05:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 23:37 UTC
Scheduled - On 07-Nov-2025 between 06:00 UTC and 12:00 UTC, the operator AT&T Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 23:38 UTC
Resolved - This incident has been resolved.
Nov 8, 04:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 04:03 UTC
Investigating - We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 8, 03:10 UTC
Resolved - This incident has been resolved.
Nov 8, 03:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 02:26 UTC
Investigating - We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 7, 23:45 UTC
Nov 7, 2025
Completed - The scheduled maintenance has been completed.
Nov 7, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:00 UTC
Scheduled - On 7-Nov-2025 between 06:00 UTC and 12:00 UTC, the operator AT&T Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 20:15 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 03:00 UTC
Scheduled - On 07-Nov-2025 between 03:00 and 11:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 23:16 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 08:00 UTC
Scheduled - Between 07-Nov-2025 08:00 and 11:00 UTC, our supplier will be performing maintenance on their platform affecting MMS sent from a subset of toll free numbers and short code numbers in Canada.

During the maintenance window, you may experience MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Oct 31, 10:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 UTC
Scheduled - Between 06-Nov-2025 23:00 UTC and 07-Nov-2025 06:00 UTC, the operator Virgin will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Oct 29, 13:33 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 19:00 UTC
Scheduled - On 06-Nov-2025 between 19:00 UTC and 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 17:03 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 UTC
Scheduled - On 6-November-2025 between 21:00 UTC and 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this Beeline operator.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 11:50 UTC
Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 04:00 UTC
Scheduled - Between 06-Nov-2025 04:00 and 13:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 01:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:01 UTC
Scheduled - Between 08:00 and 12:00 (UTC) on 6-Nov-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.

During the maintenance window, you may experience failures or delays for SMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 00:35 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:00 UTC
Scheduled - Between 06-Nov-2025 08:00 and 11:00 UTC, our supplier will be performing maintenance on their platform affecting SMS, sent from a subset of toll free numbers and short code numbers in Canada.

During the maintenance window, you may experience SMS, Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Oct 31, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 05:00 UTC
Scheduled - Please be informed that a subset of small networks in the US will be performing maintenance on their SMS platforms per the below schedule:

Start: 2025-11-06 05:00 UTC
End: 2025-11-06 09:00 UTC

Impacted Carriers: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, SMS Toll-Free, North America).

During the maintenance window there may be times of messaging being periodically unavailable or facing delays towards small carriers.

Please contact support@api.vonage.com if you have any questions.

Nov 6, 02:08 UTC
Resolved - Vonage services are fully restored following the billing issue which impacted service for some Voice and SMS API customers. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Nov 6, 08:17 UTC
Monitoring - Vonage services are fully restored following the billing issue which impacted service for some Voice and SMS API customers. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Nov 6, 00:33 UTC
Identified - Our engineering team has identified that a billing issue impacted service for some Voice and SMS API customers. We have applied initial mitigations and service is restored for affected customers. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 5, 18:13 UTC
Investigating - Our monitoring system has alerted us to a service issue with our platform.

While we determine the specific impact and begin corrective measures, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the multiple services.

We aim to provide an update on our investigation within 1 hour

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Nov 5, 16:40 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:00 UTC
Scheduled - Between 05-Nov-2025 05:00 and 06-Nov-2025 08:00 (UTC), there will be a maintenance affecting SMS and MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS and MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Oct 31, 19:41 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 UTC
Scheduled - On 2025-11-06 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Oct 3, 23:55 UTC
Resolved - This incident has been resolved.
Nov 6, 03:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 02:14 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Kenya Safaricom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Nov 5, 18:56 UTC
Nov 5, 2025
Resolved - This incident has been resolved.
Nov 5, 21:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 20:54 UTC
Investigating - Please be advised that we are observing message delivery for degradation for domestic brands towards Telkomsel, Indonesia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 19:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:01 UTC
Scheduled - On 05-Nov-2025 between 18:00 UTC to 20:00 UTC, the operator XL Indonesia will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 07:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 16:00 UTC
Scheduled - On 05-Nov-2025 between 16:00 UTC and 20:00 UTC, the operator CelcomDigi will be performing maintenance on their SMS platform for local/domestic & International traffic.
Impact:
You may experience temporary intermittent delivery for CelcomDigi local/domestic & International traffic during this period.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 13:47 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 16:00 UTC
Scheduled - On 5-November-2025 between 16:00 and 18:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 6, 22:14 UTC
Resolved - This incident has been resolved.
Nov 5, 17:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 16:47 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Kenya Safaricom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Nov 5, 11:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 09:45 UTC
Scheduled - Between 05-Nov-2025 08:30 and 12:30 UTC, AT&T network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Nov 5, 09:34 UTC
Resolved - This incident has been resolved.
Nov 5, 08:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 08:09 UTC
Investigating - We are currently observing SMS delivery degradation towards Philippines Smart Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 23:04 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 02:01 UTC
Scheduled - We will be undergoing scheduled maintenance on the EU RTC Servers handling Voice traffic in the EUW1 (EU-3 / eu-west) region. During this time, API requests and calls may be routed to the EUC1 (EU-4 / eu-central) region. Customers may experience a minor impact on ongoing calls during this period.
Oct 29, 03:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 20:00 UTC
Scheduled - Between 04 Nov 2025 20:00 UTC to 04 Nov 2025 02:00 UTC, the operator Etisalat will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to this operator's subscribers.

Please contact support@api.vonage.com if you have any questions.

Oct 29, 09:51 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the EU RTC Servers handling Voice traffic in the EUC1 (EU-4 / eu-central) region. During this time, API requests and calls may be routed to the EUW1 (EU-3 / eu-west) region. Customers may experience a minor impact on ongoing calls during this period.
Oct 29, 03:16 UTC
Resolved - This incident has been resolved.
Nov 5, 00:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 23:53 UTC
Investigating - We have been notified by our supplier about MMS latency to all networks in the US and CA for 10DLC numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 17:27 UTC
Nov 4, 2025
Completed - The scheduled maintenance has been completed.
Nov 4, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 15:30 UTC
Scheduled - Between 04-Nov-2025 15:30 and 19:00 UTC, AT&T network will be performing a planned maintenance on their MMS platform.

During the maintenance window you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Nov 3, 18:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:00 UTC
Scheduled - On 4-Nov-2025 between 05:00 and 12:00 (UTC), there will be a maintenance affecting SMS/MMS to T-Mobile.

During the maintenance window, you may experience MT, DLR and MO delays or failures for SMS/MMS messages to T-Mobile.

Please contact support@api.vonage.com if you have any questions.

Oct 31, 19:40 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 06:00 UTC
Scheduled - On 04-Nov-2025 between 06:00 UTC and 12:00 UTC, the operator AT&T Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 27, 19:33 UTC
Resolved - This incident has been resolved.
Nov 4, 11:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 08:39 UTC
Investigating - We are currently observing SMS delivery degradation towards Lebara France Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 07:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US RTC Servers handling Voice traffic in the USW2 (US-4 / us-west) region. During this time, API requests and calls may be routed to the USE1 (US-3 / us-east) region. Customers may experience a minor impact on ongoing calls during this period.
Oct 23, 12:14 UTC
Resolved - This incident has been resolved.
Nov 4, 09:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 09:01 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Movistar Colombia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Nov 4, 03:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:01 UTC
Scheduled - Between 04-Nov-2025 05:00 and 08:30 UTC, AT&T network will be performing a planned maintenance on their SMS and MMS platform.

During the maintenance window you may potentially experience SMS and MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Nov 3, 20:35 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US RTC Servers handling Voice traffic in the USE1 (US-3 / us-east) region. During this time, API requests and calls may be routed to the USW2 (US-4 / us-west) region. Customers may experience a minor impact on ongoing calls during this period.
Oct 23, 12:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 21:00 UTC
Scheduled - Between 03/11/2025 21:00 and 04/11/2025 06:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards Virgin Media O2 (Telefonica UK Ltd) Network.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 30, 08:58 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 18:01 UTC
Scheduled - On 03-Nov-2025 between 18:00 UTC and 24:00 UTC, the operator AT&T Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 2, 21:37 UTC
Nov 3, 2025
Completed - The scheduled maintenance has been completed.
Nov 3, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:00 UTC
Scheduled - On 03-Nov-2025 between 04:00 UTC and 23:00 UTC, the operator Movistar Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 3, 14:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 18:00 UTC
Scheduled - On 3-Nov-2025 between 18:00 UTC to 20:00 UTC, the operator XL Indonesia will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Nov 3, 04:31 UTC
Completed - The scheduled maintenance has been completed.
Nov 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 UTC
Scheduled - To ensure the highest standards and availability of their services, Tele2 is scheduling an emergency maintenance on their SMS termination platform on the 2 Nov 2025 between 22:00 UTC to 3 Nov 2025 03:00 UTC, towards Altel/Tele2 network in Kazakhstan.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Kazakhstan.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Oct 31, 12:47 UTC