Philippines SMS - Delivery Degradation towards Smart Telecom

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 05, 2025 - 08:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2025 - 08:09 UTC

Investigating

We are currently observing SMS delivery degradation towards Philippines Smart Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 04, 2025 - 23:04 UTC

This incident affected: Global Connectivity (SMS APAC).