USA & CA MMS - Latency affecting 10DLC messages

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 00:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2025 - 23:53 UTC

Investigating

We have been notified by our supplier about MMS latency to all networks in the US and CA for 10DLC numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Nov 04, 2025 - 17:27 UTC
This incident affected: Global Connectivity (MMS North America).