Investigating - We have been notified by our supplier about an SMS delivery degradation towards Telia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 12, 2025 - 15:38 UTC
Investigating - Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.

The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.

Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.

Information that may be affected
While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.

What is being done
We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.

What customers should do
As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.

Customer support
Customers with questions should contact the Support Team https://www.vonage.com/support/

Sep 05, 2025 - 21:30 UTC
SMS & Messages Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
100.0 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
100.0 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.99 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
100.0 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
99.99 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
100.0 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Number Insight V2 Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
100.0 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
SIM Swap Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
100.0 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Degraded Performance
90 days ago
100.0 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Degraded Performance
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Operational
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
100.0 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
100.0 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Mexico SMS - Planned Maintenance affecting Movistar Mexico Oct 13, 2025 04:00-12:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 06, 2025 - 16:21 UTC
Scheduled - On 13-Oct-2025 between 04:00 UTC and 12:00 UTC, the operator Movistar Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 13, 2025 - 04:00 UTC

USA SMS - Planned Maintenance affecting 10DLC to USA networks Oct 13, 2025 05:00-11:00 UTC

Between 13-10-2025 05:00 and 11:00 UTC, our 10DLC supplier will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 08, 2025 - 12:36 UTC

Customer Dashboard Maintenance Oct 13, 2025 11:00-12:00 UTC

In order to keep improving our platform and services, we will be performing some maintenance activities on Monday, October 13 2025 from 11:00 am to 12:00pm UTC. During this time, signups, buying numbers, assigning numbers and other areas of Dashboard will be impacted.

We appreciate your patience during this time, and if you encounter any issues, please contact our support team through the usual channels.

Thank you

Posted on Oct 02, 2025 - 05:34 UTC

Russia SMS - Planned maintenance affecting Tele2 Oct 13, 2025 20:00 - Oct 14, 2025 00:00 UTC

Between 13 Oct 2025 at 20:00 (UTC) and 14 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 29, 2025 - 18:44 UTC

USA MMS - Planned Maintenance affecting AT&T network Oct 14, 2025 03:00-11:00 UTC

Between 14-Oct-2025 03:00 and 11:00 UTC, AT&T's network will be performing planned maintenance on its MMS platform.

During the maintenance window, you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 09, 2025 - 13:03 UTC

USA MMS - Planned Maintenance affecting AT&T network Oct 14, 2025 03:00-11:00 UTC

Between 14-Oct-2025 03:00 and 11:00 UTC, AT&T network will be performing a planned maintenance on their MMS platform.

During the maintenance window you may potentially experience SMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 09, 2025 - 19:15 UTC

Video Session Inspector, Video Archive Inspector, and Voice Inspector Tools Maintenance Oct 14, 2025 03:00-07:00 UTC

Between 14-Oct-2025 03:00 UTC and 14-Oct-2025 07:00 UTC, Video Session Inspector, Video Archive Inspector, and Voice Inspector tools will be affected by planned maintenance.

During this maintenance window, some users may experience performance degradation or intermittent disruptions in those tools.

If you have any questions or concerns, please contact our support team at support@api.vonage.com

Posted on Oct 07, 2025 - 14:59 UTC

USA SMS & MMS - Planned Maintenance affecting Verizon network Oct 14, 2025 04:00-08:00 UTC

Between October 14th 04:00 (UTC) and 08:00 (UTC), Verizon will be performing a maintenance on their SMS and MMS platform.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of Verizon network.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 07, 2025 - 01:28 UTC

USA SMS - Planned maintenance affecting Clearsky Oct 14, 2025 09:00-11:00 UTC

On October 14 2025 between 09:00 UTC and 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 02, 2025 - 16:04 UTC

Planned Maintenance on one of the APAC Voice Servers Oct 14, 2025 13:30-14:30 UTC

We will be undergoing scheduled maintenance on the APAC RTC Servers handling Voice traffic in the APSE2 (AP-4 / apac-syd) region. During this time, API requests and calls may be routed to the APSE1 (AP-3 / apac-sng) region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Oct 06, 2025 - 20:51 UTC

Planned Maintenance on one of the APAC Voice Servers Oct 14, 2025 17:00-18:00 UTC

We will be undergoing scheduled maintenance on the APAC RTC Servers handling Voice traffic in the APSE1 (AP-3 / apac-sng) region. During this time, API requests and calls may be routed to the APSE2 (AP-4 / apac-syd) region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Oct 06, 2025 - 21:12 UTC

Russia SMS - Planned maintenance affecting Megafon Oct 14, 2025 20:00 - Oct 15, 2025 00:00 UTC

Between 14 Oct 2025 at 20:00 (UTC) and 15 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 10, 2025 - 14:14 UTC

USA SMS & MMS - Planned Maintenance affecting Verizon network Oct 15, 2025 00:00-09:00 UTC

Between October 15th 00:00 (UTC) and 09:00 (UTC), Verizon will be performing a maintenance on their SMS and MMS platform.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of Verizon network.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 06, 2025 - 22:40 UTC

USA MMS - Planned Maintenance affecting AT&T network Oct 15, 2025 03:00-11:00 UTC

Between 15-Oct-2025 03:00 and 11:00 UTC, AT&T network will be performing a planned maintenance on their MMS platform.

During the maintenance window you may potentially experience SMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 09, 2025 - 19:17 UTC

USA MMS - Planned Maintenance affecting AT&T network Oct 15, 2025 03:00-11:00 UTC

Between 15-Oct-2025 03:00 and 11:00 UTC, AT&T's network will be performing planned maintenance on its MMS platform.

During the maintenance window, you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 09, 2025 - 13:09 UTC

Hong Kong SMS - Planned Maintenance affecting subset of Long Virtual Numbers Oct 15, 2025 16:00-22:00 UTC

On 15 October 2025 between 16:00 to 22:00 UTC, our supplier will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may experience delivery degradation of inbound and outbound SMS from/to a subset of Hong Kong Long Virtual numbers.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 01, 2025 - 02:26 UTC

USA & CA SMS - Planned maintenance affecting 10DLC numbers Oct 16, 2025 02:00-05:00 UTC

On 2025-10-16 between 02:00 UTC and 05:00 UTC, the supplier will be performing maintenance on their platform affecting SMS sent from 10DLC numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 10, 2025 - 16:22 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers and short codes Oct 16, 2025 03:00-07:00 UTC

On 2025-10-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 05, 2025 - 22:43 UTC

USA SMS - Planned Maintenance affecting Verizon network Oct 16, 2025 04:00-09:00 UTC

Between October 16th 04:00 (UTC) and 09:00 (UTC), Verizon will be performing a maintenance on their SMS platform.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of Verizon network.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 07, 2025 - 00:19 UTC

Russia SMS - Planned maintenance affecting Megafon Oct 16, 2025 20:00 - Oct 17, 2025 00:00 UTC

Between 16 Oct 2025 at 20:00 (UTC) and 17 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 10, 2025 - 14:15 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Oct 20, 2025 06:00-11:00 UTC

On 2025-10-20 between 06:00 UTC and 11:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 06, 2025 - 14:31 UTC

USA MMS - Planned Maintenance affecting 10DLC MMS traffic toward AT&T Oct 20, 2025 08:00-09:00 UTC

Between 20-Oct-2025 08:00 and 09:00 UTC, our supplier will be performing a planned maintenance on their 10DLC MMS traffic toward AT&T.

During the maintenance window you may potentially experience 10DLC MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 09, 2025 - 20:12 UTC

Philippines Voice - Maintenance affecting Long Virtual Numbers Oct 20, 2025 11:30-21:30 UTC

We have been notified by our supplier that on 20-Oct-2025 between 11:30 UTC and 21:30 UTC, they will be performing maintenance on their platform.

During the maintenance window, Inbound/outbound calls to/from Philippines Long Virtual Numbers might get affected.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 10, 2025 - 04:56 UTC

Russia SMS - Planned maintenance affecting Tele2 Oct 20, 2025 20:00 - Oct 21, 2025 00:00 UTC

Between 20 Oct 2025 at 20:00 (UTC) and 21 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 29, 2025 - 18:46 UTC

Japan SMS - Planned maintenance affecting NTT docomo Oct 22, 2025 13:00-21:00 UTC

On 22 Oct 2025 between 13:00 UTC and 21:00 UTC, the operator NTT docomo will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties or delay in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 10, 2025 - 10:58 UTC

Russia SMS - Planned maintenance affecting Tele2 Oct 22, 2025 20:00 - Oct 23, 2025 00:00 UTC

Between 22 Oct 2025 at 20:00 (UTC) and 23 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 29, 2025 - 18:47 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Oct 23, 2025 03:00-07:00 UTC

On 2025-10-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 05, 2025 - 22:47 UTC

USA & CA, SMS & MMS - Planned Maintenance affecting 10DLC to USA & CA networks Oct 23, 2025 03:00-10:00 UTC

Between 23-10-2025 03:00 and 10:00 UTC, our 10DLC supplier will be performing maintenance on their SMS and MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC traffic towards the United States and Canada.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 25, 2025 - 20:53 UTC

Philippines Voice - Maintenance affecting Long Virtual Numbers Oct 23, 2025 11:30-21:30 UTC

We have been notified by our supplier that on 23-Oct-2025 between 11:30 UTC and 21:30 UTC, they will be performing maintenance on their platform.

During the maintenance window, Inbound/outbound calls to/from Philippines Long Virtual Numbers might get affected.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 10, 2025 - 04:56 UTC

USA & CA, SMS & MMS - Planned Maintenance affecting 10DLC to USA & CA networks Oct 24, 2025 03:00-10:00 UTC

Between 24-10-2025 03:00 and 10:00 UTC, our 10DLC supplier will be performing maintenance on their SMS and MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC traffic towards the United States and Canada.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 25, 2025 - 20:15 UTC

Russia SMS - Planned maintenance affecting Tele2 Oct 27, 2025 20:00 - Oct 28, 2025 00:00 UTC

Between 27 Oct 2025 at 20:00 (UTC) and 28 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 29, 2025 - 18:48 UTC

Russia SMS - Planned maintenance affecting Tele2 Oct 29, 2025 20:00 - Oct 30, 2025 00:00 UTC

Between 29 Oct 2025 at 20:00 (UTC) and 30 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 29, 2025 - 18:49 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Oct 30, 2025 03:00-07:00 UTC

On 2025-10-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Sep 05, 2025 - 22:49 UTC

Malaysia SMS - Planned maintenance affecting XOX network Nov 5, 2025 16:00-18:00 UTC

On 5-November-2025 between 16:00 and 18:00 UTC, the operator XOX Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 06, 2025 - 22:14 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Nov 6, 2025 03:00-07:00 UTC

On 2025-11-06 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 03, 2025 - 23:55 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Nov 13, 2025 03:00-07:00 UTC

On 2025-11-13 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 03, 2025 - 23:57 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Nov 20, 2025 03:00-07:00 UTC

On 2025-11-20 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 03, 2025 - 23:56 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Nov 26, 2025 03:00-07:00 UTC

On 2025-11-26 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Oct 06, 2025 - 18:48 UTC
Oct 12, 2025
Resolved - This incident has been resolved.
Oct 12, 15:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 10:32 UTC
Investigating - We are currently observing SMS delivery degradation towards Myanmar Ooredoo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 12, 04:20 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 21:00 UTC
Scheduled - Between 11.10.2025 21:00 to 12.10.2025 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Vodafone in Qatar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 2, 18:13 UTC
Oct 11, 2025
Resolved - This incident has been resolved.
Oct 11, 13:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 13:48 UTC
Investigating - Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 11, 06:29 UTC
Oct 10, 2025
Completed - The scheduled maintenance has been completed.
Oct 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 16:00 UTC
Scheduled - Between 10 Oct 2025 at 16:00 (UTC) and 10 Oct 2025 17:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 10, 12:15 UTC
Resolved - This incident has been resolved.
Oct 10, 09:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 09:30 UTC
Investigating - We have been notified by our supplier about delivery degradation for messages sent towards Tele2 Sweden.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 10, 08:57 UTC
Resolved - This incident has been resolved.
Oct 10, 02:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 01:58 UTC
Investigating - We are observing SMS delivery degradation towards Nigeria-MTN network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 23:09 UTC
Resolved - This incident has been resolved.
Oct 10, 02:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 01:59 UTC
Investigating - We are observing SMS delivery degradation towards Ghana MTN Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 23:17 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 05:00 UTC
Scheduled - Between 10-09-2025 05:00 UTC and 10-10-2025 01:00 UTC, the operator 3UK will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 3, 17:07 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:01 UTC
Scheduled - On 09 Oct 2025 between 21:00 (UTC) and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Beeline in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 7, 17:49 UTC
Oct 9, 2025
Resolved - This incident has been resolved.
Oct 9, 23:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 21:39 UTC
Investigating - Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 12:44 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 UTC
Scheduled - Between 09 Oct 2025 at 18:00 (UTC) and 09 Oct 2025 21:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 15:25 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:16 UTC
Scheduled - On 09-Oct-2025 between 17:30 UTC and 19:30 UTC, the operator Celcom Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 18:09 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:15 UTC
Scheduled - On 09-Oct-2025 between 17:30 UTC and 19:30 UTC, the operator Digi Malaysia will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 18:07 UTC
Resolved - This incident has been resolved.
Oct 9, 15:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 15:09 UTC
Investigating - We have been notified by our supplier about an SMS delivery degradation towards Telia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 08:35 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 00:10 UTC
Scheduled - On October 9th, 2025, between 04:00 (UTC) and 12:00 (UTC), T-Mobile will be performing a maintenance affecting SMS and MMS towards T-Mobile.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of T-Mobile US.

Please contact support@api.vonage.com if you have any questions.

Oct 9, 04:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:00 UTC
Scheduled - On 09-Oct-2025 between 04:00 UTC and 12:00 UTC, the operator Movistar Mexico will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 6, 16:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 03:00 UTC
Scheduled - On 2025-10-09 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Sep 5, 22:45 UTC
Resolved - This incident has been resolved.
Oct 9, 03:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 02:30 UTC
Investigating - Please be advised that we are observing SMS degradation towards T-Mobile Netherlands network in Netherlands.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 8, 22:48 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:00 UTC
Scheduled - Between 08.10.2025 22:00 UTC and 09.10.2025 01:00 UTC, the operator Grameenphone will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 2, 11:25 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:00 UTC
Scheduled - Between 08 Oct 2025 at 20:00 (UTC) and 09 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 18:43 UTC
Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 03:00 UTC
Scheduled - AT&T network has scheduled maintenance on their MMS platform on 08-Oct-2025 between 03:00 UTC and 11:00 UTC.
During the maintenance window, you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Oct 1, 19:20 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 UTC
Scheduled - Between 08-10-2025 04:00 and 11:00 UTC, our 10DLC supplier will be performing maintenance on their SMS and MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC traffic towards the United States.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 21:23 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 01:00 UTC
Scheduled - On 8 Oct 2025, between 01:00 (UTC) and 09:00 (UTC), T-Mobile will be performing a maintenance affecting SMS and MMS towards T-Mobile.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of T-Mobile US.

Please contact support@api.vonage.com if you have any questions.

Sep 30, 12:57 UTC
Oct 7, 2025
Completed - The scheduled maintenance has been completed.
Oct 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:02 UTC
Scheduled - Between 07-Oct-2025 03:00 and 11:00 UTC, AT&T's network will be performing planned maintenance on its MMS platform.

During the maintenance window, you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Sep 30, 09:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC
Scheduled - Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 07-Oct-2025 07:00 UTC
End: 07-Oct-2025 10:00 UTC

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Oct 6, 15:21 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:01 UTC
Scheduled - Between 07-10-2025 03:00 and 10:00 UTC, our 10DLC supplier will be performing maintenance on their SMS and MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS and MMS delays and delivery receipt delays for 10DLC traffic towards the United States and Canada.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 20:17 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 24, 23:52 UTC
Scheduled - Between 07-Oct-2025 03:00 and 09:00 UTC, AT&T network will be performing a planned maintenance on their SMS and MMS platform.

During the maintenance window, you may potentially experience SMS or MMS failure or latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Sep 24, 03:00 UTC
Resolved - This incident has been resolved.
Oct 7, 05:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 04:31 UTC
Investigating - Please be advised that we are observing message delivery degradation for domestic traffic towards Chunghwa network in Taiwan.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 7, 03:54 UTC
Resolved - This incident has been resolved.
Oct 7, 02:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 00:25 UTC
Investigating - We are currently observing SMS delivery degradation towards Indonesia XL Axiata.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 6, 22:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:00 UTC
Scheduled - On 06 Oct 2025 between 21:00 (UTC) and 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Beeline in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 6, 17:38 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:00 UTC
Scheduled - Between 06 Oct 2025 at 20:00 (UTC) and 07 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 2, 14:11 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:01 UTC
Scheduled - Between 06 Oct 2025 at 20:00 (UTC) and 07 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 18:42 UTC
Oct 6, 2025
Resolved - This incident has been resolved.
Oct 6, 20:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 19:04 UTC
Investigating - We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Oct 6, 15:42 UTC
Completed - The scheduled maintenance has been completed.
Oct 6, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:00 UTC
Scheduled - On October 6th, 2025, between 00:00 (UTC) and 13:00 (UTC), T-Mobile will be performing a maintenance affecting MMS towards T-Mobile.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of T-Mobile US.

Please contact support@api.vonage.com if you have any questions.

Sep 24, 23:31 UTC
Oct 5, 2025
Resolved - This incident has been resolved.
Oct 5, 21:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 19:56 UTC
Investigating - We are observing SMS delivery degradation towards Nigeria-MTN network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 5, 16:38 UTC
Oct 4, 2025

No incidents reported.

Oct 3, 2025
Resolved - This incident has been resolved.
Oct 3, 13:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 12:51 UTC
Investigating - We are currently observing SMS delivery degradation towards Telefonica in Germany.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 3, 11:43 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 03:01 UTC
Scheduled - On 2025-10-03 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Sep 12, 02:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 03:00 UTC
Scheduled - On 2025-10-03 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from 10DLC numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Sep 11, 21:52 UTC
Resolved - This incident has been resolved.
Oct 3, 09:49 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Xfera Moviles SA Spain.

You may experience missing or delayed inbound, outbound messages and delivery receipts when sending to this operator. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Oct 3, 06:55 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 01:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the EU RTC Servers handling Voice traffic in the USE1 (US-3 / na-east) region. During this time, API requests and calls will be routed to the USW2 (US-4 / na-west) region. Customers may experience a minor impact on ongoing calls during this period.
Sep 23, 19:40 UTC
Oct 2, 2025
Completed - The scheduled maintenance has been completed.
Oct 2, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 19:00 UTC
Scheduled - Between 02/10/2025 19:00 UTC and 22:30 UTC, the operator MTS will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Oct 1, 18:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 14:00 UTC
Scheduled - Between 02-OCT-2025 14:00 UTC and 02-OCT-2025 15:00 UTC we will be performing maintenance on our Cloud Runtime Services in EU region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Sep 18, 11:39 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 12:00 UTC
Scheduled - Between 02-OCT-2025 12:00 UTC and 02-OCT-2025 13:00 UTC we will be performing maintenance on our Cloud Runtime Services in APAC region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Sep 18, 11:36 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 03:00 UTC
Scheduled - On 2025-10-02 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from 10DLC numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Sep 11, 21:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 03:00 UTC
Scheduled - On 2025-10-02 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Sep 5, 22:41 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:00 UTC
Scheduled - Between 01 Oct 2025 at 20:00 (UTC) and 02 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 18:41 UTC
Oct 1, 2025
Completed - The scheduled maintenance has been completed.
Oct 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 18:00 UTC
Scheduled - Between 1 Oct 2025 at 18:00 (UTC) and 1 Oct 2025 23:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 12:43 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 15:00 UTC
Scheduled - On October 1st 2025, between 15:00 and 21:00 UTC, a planned maintenance will be performed on Softbank Mobile network.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 9, 17:40 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 12:00 UTC
Scheduled - We have been notified by our supplier that on 01-Oct-2025 between 12:00 UTC and 03:00 UTC, the supplier will be performing maintenance on their platform.

In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia and New Zealand Long Virtual Numbers from TPG QLD (TPG Telecom's operations in Queensland, Australia) might be affected during the maintenance period.

Please contact support@api.vonage.com if you have any questions.

Sep 18, 12:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 14:00 UTC
Scheduled - Between 01-OCT-2025 14:00 UTC and 01-OCT-2025 15:00 UTC we will be performing maintenance on our Cloud Runtime Services in US region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Sep 18, 11:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 11:01 UTC
Scheduled - Between 11:00 and 13:00 (UTC) on the 01-Oct-2025, a planned maintenance will be performed on their platform affecting Singapore Singtel.

During the maintenance window, you may experience call failed to Singapore. International Calls to Singtel are not affected.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 01:03 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 12:01 UTC
Scheduled - Between 01-OCT-2025 12:00 UTC and 01-OCT-2025 13:00 UTC we will be performing maintenance on our Cloud Runtime Services in EU region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Sep 18, 11:13 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 09:00 UTC
Scheduled - Between October 1, 2025, 09:00 AM to 11:00 AM UTC, the Video Archive Inspector and Playground tools will be affected by planned maintenance.

We will be performing updates to our authentication systems as part of ongoing security and infrastructure improvements.

During the maintenance window, access to Video Archive Inspector and Playground tools for a specific applicationId may be temporarily unavailable or experience degraded performance.

If you have any questions or concerns, please contact our support team at support@api.vonage.com

Sep 24, 21:47 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 02:00 UTC
Scheduled - Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 01-Oct-2025 02:00 UTC
End: 01-Oct-2025 09:00 UTC

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 16:05 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 UTC
Scheduled - Between 04:00 and 09:00 (UTC) on the 1st October 2025, the supplier will be performing maintenance on their platform affecting SMS towards Toll-Free numbers in the US.

During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 04:41 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:01 UTC
Scheduled - Between 04:00 and 07:00 (UTC) on 01-Ot-2025, a planned maintenance will be performed affecting a subset of USA long virtual numbers.

During the maintenance window, you may experience failures or delays for SMS inbound, outbound, and delivery receipts sending from some of your subscribed USA long virtual numbers.

Please contact support@api.vonage.com if you have any questions.

Sep 30, 17:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 UTC
Scheduled - Between 30 Sep 2025 at 20:00 (UTC) and 1 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 15:12 UTC
Sep 30, 2025
Completed - The scheduled maintenance has been completed.
Sep 30, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 21:01 UTC
Scheduled - Between 30/09/2025 21:00 UTC and 22:30 UTC, the operator MTS will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 14:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 16:01 UTC
Scheduled - Between 30th June 2025 16:00 UTC and 21:00 UTC, the operator StarHub will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Sep 23, 04:42 UTC
Resolved - From September 30th at 20:18 UTC to September 30th at 20:23 UTC we have experienced a server connectivity issue in US West region impacting Video API Archiving and Broadcasts. During the impact window, customers may have encountered errors with archives or broadcasts.
All the services are now functioning correctly. For any additional questions, please contact support at support@api.vonage.com.

Sep 30, 20:52 UTC
Resolved - This incident has been resolved.
Sep 30, 19:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 19:12 UTC
Investigating - We are currently observing SMS delivery degradation towards Pakistan CM Pak / Zong network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Sep 30, 16:49 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 16:00 UTC
Scheduled - Between 30-09-2025 16:00 UTC and 31-09-2025 17:00 UTC we will be performing maintenance on our Cloud Runtime Services in US region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Sep 18, 11:07 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 14:00 UTC
Scheduled - Between 30-09-2025 14:00 UTC and 30-09-2025 15:00 UTC we will be performing maintenance on our Cloud Runtime Services in APAC region.

During this time you may see errors when trying to deploy new applications and accessing Workspaces, you may also experience some blips when calling the Provider APIs from your Cloud Runtime applications, these blips should not last more than several minutes.

Sep 30, 14:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 03:00 UTC
Scheduled - On 30 September 2025 between 03:00 and 13:00 (UTC), there will be a maintenance affecting USA MMS.

During the maintenance window, you may potentially experience message delivery degradation and latency on both Inbound and Outbound MMS.

may potentially experience message delivery degradation and latency on both Inbound and Outbound

Please contact support@api.vonage.com if you have any questions.

Sep 23, 08:27 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 03:01 UTC
Scheduled - Between 30-Sep-2025 03:00 and 11:00 UTC, AT&T network will be performing a planned maintenance on their MMS platform.

During the maintenance window, you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Sep 23, 09:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 10:00 UTC
Scheduled - Between 10:00 and 10:59 UTC on the 30th September, we will be performing maintenance on our Number subscriptions service.

During this maintenance window, customers may experience errors when attempting to purchase or cancel number subscriptions.

Products impacted:
Customer Dashboard (Operations like Buy, Cancel)
Numbers API

Please contact support@api.vonage.com if you have any questions.

Sep 18, 14:59 UTC
Resolved - This incident has been resolved.
Sep 30, 04:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 04:36 UTC
Investigating - Please be advised that we have been notified of SMS delivery degradation affecting International brands towards Malaysia Celcom and Digi networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Sep 30, 03:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:02 UTC
Scheduled - Between 15 Oct 2025 at 20:00 (UTC) and 16 Oct 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 18:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:02 UTC
Scheduled - Between 29 Sep 2025 at 20:00 (UTC) and 30 Sep 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 25, 15:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:00 UTC
Scheduled - Between 29 Sep 2025 at 20:00 (UTC) and 30 Sep 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Aug 31, 20:38 UTC
Sep 29, 2025
Resolved - This incident has been resolved.
Sep 29, 23:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 23:04 UTC
Investigating - We are observing SMS delivery degradation towards all networks in Colombia.

You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 19:44 UTC
Completed - The scheduled maintenance has been completed.
Sep 29, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 19:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the EU RTC Servers handling Voice traffic in the EUW1 (EU-3 / eu-west) region. During this time, API requests and calls will be routed to the EUC1 (EU-4 / eu-east) region. Customers may experience a minor impact on ongoing calls during this period.
Sep 23, 19:35 UTC
Resolved - This incident has been resolved.
Sep 29, 17:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 16:55 UTC
Investigating - We are currently experiencing message delivery issues impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages.
Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Sep 29, 15:46 UTC
Completed - The scheduled maintenance has been completed.
Sep 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:01 UTC
Scheduled - On September 29th, 2025, between 05:00 (UTC) and 13:00 (UTC), T-Mobile will be performing a maintenance affecting MMS towards T-Mobile.

During the maintenance window, you may potentially experience message failure or latency to the subscribers of T-Mobile US.

Please contact support@api.vonage.com if you have any questions.

Sep 24, 06:46 UTC
Resolved - Media server was in an unstable state in EU West region from 29/Sep/2025 8:39 AM UTC to 29/Sep/2025 8:40 AM UTC. Some customers may have experienced failures in Connection and Archiving during this period if they run across this server. The faulty instance was detected and removed from rotation.

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.

Sep 29, 09:28 UTC
Resolved - This incident has been resolved.
Sep 29, 07:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 21:20 UTC
Investigating - We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers. You might experience delayed MTs, Delayed MOs, Missing delivery receipts or late delivery receipts.

The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Sep 28, 19:20 UTC
Completed - The scheduled maintenance has been completed.
Sep 29, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:00 UTC
Scheduled - To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of US Short Codes.

Date - 29th September 2025
Maintenance Window: 5.00 - 5.30 am UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Sep 23, 09:23 UTC
Sep 28, 2025
Completed - The scheduled maintenance has been completed.
Sep 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 20:00 UTC
Scheduled - On 28-Sep-2025 between 20:00 (UTC) and 22:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Sep 28, 19:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 07:00 UTC
Scheduled - Between 27-Sep-2025, 07:00 UTC and 28-Sep-2025, 10:00 UTC Rogers Wireless will be performing maintenance on their SMS platform.

During the maintenance window, you may experience missing or delayed SMS Inbound / Outbound messages and Delivery Receipts. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@api.vonage.com if you have any questions.

Sep 22, 18:03 UTC
Resolved - This incident has been resolved.
Sep 28, 06:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 06:08 UTC
Investigating - Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Sep 28, 05:26 UTC