Video API Server Issue - US West

Incident Report for Vonage API Status

Resolved

From September 30th at 20:18 UTC to September 30th at 20:23 UTC we have experienced a server connectivity issue in US West region impacting Video API Archiving and Broadcasts. During the impact window, customers may have encountered errors with archives or broadcasts.
All the services are now functioning correctly. For any additional questions, please contact support at support@api.vonage.com.

Posted Sep 30, 2025 - 20:52 UTC

This incident affected: Video (Archiving (Standard), Broadcast (HLS/RTMP)).