Colombia SMS - Delivery degradation towards all networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 29, 2025 - 23:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 29, 2025 - 23:04 UTC

Investigating

We are observing SMS delivery degradation towards all networks in Colombia.

You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 29, 2025 - 19:44 UTC

This incident affected: Global Connectivity (SMS Latin America).