USA MMS - latency affecting MMS messages sent using 10DLC numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 29, 2025 - 07:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2025 - 21:20 UTC

Investigating

We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers. You might experience delayed MTs, Delayed MOs, Missing delivery receipts or late delivery receipts.

The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 28, 2025 - 19:20 UTC

This incident affected: Global Connectivity (MMS North America).