Planned Maintenance on one of the APAC Voice Servers

Scheduled for Oct 14, 17:00 - 18:00 UTC

Scheduled

We will be undergoing scheduled maintenance on the APAC RTC Servers handling Voice traffic in the APSE1 (AP-3 / apac-sng) region. During this time, API requests and calls may be routed to the APSE2 (AP-4 / apac-syd) region. Customers may experience a minor impact on ongoing calls during this period.

Posted Oct 06, 2025 - 21:12 UTC

This scheduled maintenance affects: Voice (Programmable SIP & SIP Interconnect, Voice API, SIP Trunking, Voice WebRTC) and Auth & Identity (Verify, Verify V2).