Update - This incident is now affecting MMS from all US numbers to AT&T.
Nov 20, 2024 - 21:25 UTC
Nov 20, 2024 - 21:25 UTC
Update - This incident is also affecting MMS from US Toll Free numbers to AT&T.
Nov 20, 2024 - 17:59 UTC
Nov 20, 2024 - 17:59 UTC
Investigating - We have been notified by our suppliers about MMS latency to the AT&T network for a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 - 17:51 UTC
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 - 17:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 21:02 UTC
Nov 20, 2024 - 21:02 UTC
Scheduled - On 20-Nov-2024 between 21:00 UTC and 21-Nov-2024 at 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this Beeline operator.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 21:00 - Nov 21, 2024 00:00 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this Beeline operator.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 21:00 - Nov 21, 2024 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 21:00 UTC
Nov 20, 2024 - 21:00 UTC
Scheduled - Between 20 Nov 2024 21:00 UTC and 21 Nov 2024 04:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 21:00 - Nov 21, 2024 04:00 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 21:00 - Nov 21, 2024 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 20:00 UTC
Nov 20, 2024 - 20:00 UTC
Scheduled - Between 20-November 2024 20:00 UTC to 21-November 02:00 UTC, the operator Etisalat will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to this operator's subscribers.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 20:00 - Nov 21, 2024 02:00 UTC
During this maintenance period, there may be difficulties delivering messages to this operator's subscribers.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 20:00 - Nov 21, 2024 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 20:00 UTC
Nov 20, 2024 - 20:00 UTC
Scheduled - On 20-11-2024 20:00 UTC and 21-11-2024 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 20:00 - Nov 21, 2024 00:00 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 20:00 - Nov 21, 2024 00:00 UTC
Update - We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 - 10:25 UTC
Please contact support@api.vonage.com if you have any questions.
Nov 20, 2024 - 10:25 UTC
Update - We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Nov 11, 2024 - 13:48 UTC
Please contact support@api.vonage.com if you have any questions.
Nov 11, 2024 - 13:48 UTC
Update - We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Nov 08, 2024 - 09:24 UTC
Please contact support@api.vonage.com if you have any questions.
Nov 08, 2024 - 09:24 UTC
Update - We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Nov 06, 2024 - 02:03 UTC
Please contact support@api.vonage.com if you have any questions.
Nov 06, 2024 - 02:03 UTC
Update - We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Oct 30, 2024 - 10:15 UTC
Please contact support@api.vonage.com if you have any questions.
Oct 30, 2024 - 10:15 UTC
Update - We continue to work with our carrier partner to resolve the issue.
Oct 28, 2024 - 02:20 UTC
Oct 28, 2024 - 02:20 UTC
Update - We continue to work with our carrier partner to resolve the issue.
Oct 23, 2024 - 03:15 UTC
Oct 23, 2024 - 03:15 UTC
Update - Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards all China networks.
Oct 18, 2024 - 12:55 UTC
Oct 18, 2024 - 12:55 UTC
Investigating - Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards China Telecom network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Oct 18, 2024 - 12:26 UTC
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Oct 18, 2024 - 12:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 00:00 UTC
Nov 18, 2024 - 00:00 UTC
Scheduled - Between 18-Nov-2024 00:00 UTC and 22-Nov-2024 04:00 UTC, the operator O2 will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com
Nov 18, 2024 00:00 - Nov 22, 2024 00:00 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com
Nov 18, 2024 00:00 - Nov 22, 2024 00:00 UTC
SMS & Messages
Operational
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Callbacks
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Shortcodes
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Phone Numbers
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10 DLC Platform
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Messages API
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Video
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Session Connection
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Archiving (Enterprise)
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Broadcast (HLS/RTMP)
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Monitoring Callbacks
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SIP Interconnect
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Captions
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TTS
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SIP Trunking
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Phone Numbers
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Websockets
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Voice Inspector
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Meetings
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Recordings
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Chat
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Verify
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Jumper.ai
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Network APIs
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Conversations for Salesforce
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Conversations for Salesforce
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Vonage Cloud Runtime
Degraded Performance
Deployment API
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Marketplace API
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Queue services
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Debug
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Workspaces
Degraded Performance
Persistence API
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Scheduler
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Vonage Dashboard
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Account Access & Notifications
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Account Configuration & Feature Access
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Creating An Account
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Customer Portal
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Numbers API
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Number Pools API
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Degraded Performance
SMS North America
Operational
MMS North America
Degraded Performance
Voice North America
Operational
SMS Europe
Under Maintenance
Voice Europe
Operational
SMS APAC
Operational
Voice APAC
Operational
SMS Latin America
Operational
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Operational
SMS Middle East & Africa
Under Maintenance
Voice Middle East & Africa
Operational
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Multiple Services Affected
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Degraded Performance
Partial Outage
Major Outage
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Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Nov 21, 2024 03:00-07:00 UTC
Between 2024-11-21 03:00 UTC and 2024-11-21 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS towards Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 01, 2024 - 18:17 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 01, 2024 - 18:17 UTC
USA SMS & MMS - Planned maintenance affecting Verizon Wireless
Nov 21, 2024 05:00-08:00 UTC
Between 05:00 UTC on 21 November, 2024 and 08:00 UTC on 21 November, 2024, Verizon Wireless will be performing maintenance on their platform affecting SMS & MMS towards their network.
During the maintenance window, you may experience SMS & MMS Inbound, Outbound, and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 13, 2024 - 00:56 UTC
During the maintenance window, you may experience SMS & MMS Inbound, Outbound, and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 13, 2024 - 00:56 UTC
USA SMS & MMS - Planned Maintenance affecting Verizon
Nov 21, 2024 05:00-08:00 UTC
On November 21st 2024, between 05:00 (UTC) and 08:00 (UTC), Verizon will be performing maintenance on their network.
During the maintenance window, you may experience SMS & MMS Inbound, Outbound, and Delivery Receipt delays and failures for messages to and from Verizon numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 14, 2024 - 20:47 UTC
During the maintenance window, you may experience SMS & MMS Inbound, Outbound, and Delivery Receipt delays and failures for messages to and from Verizon numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 14, 2024 - 20:47 UTC
USA SMS & MMS - Planned Maintenance affecting Verizon
Nov 21, 2024 05:00-08:00 UTC
On November 21st 2024, between 05:00 (UTC) and 08:00 (UTC), Verizon will be performing maintenance on their network.
During the maintenance window, you may experience SMS and MMS Inbound/Outbound and Delivery Receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 18:46 UTC
During the maintenance window, you may experience SMS and MMS Inbound/Outbound and Delivery Receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 18:46 UTC
USA SMS - Emergency Maintenance affecting T-Mobile
Nov 21, 2024 08:00-12:00 UTC
On November 21st 2024, between 08:00 (UTC) and 12:00 (UTC), T-Mobile will be performing an emergency maintenance.
During the maintenance window, you may potentially experience sms and mms latency to the subscribers of T-Mobile US.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 02:56 UTC
During the maintenance window, you may potentially experience sms and mms latency to the subscribers of T-Mobile US.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 02:56 UTC
Germany SMS - Internal planned maintenance impacting multiple networks
Nov 21, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 21st November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Germany. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Germany.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Germany.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
France SMS - Internal planned maintenance impacting multiple networks
Nov 21, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 21st November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in France. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in France.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in France.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
Iraq SMS - Internal planned maintenance impacting multiple networks
Nov 21, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 21st November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Iraq. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Iraq.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Iraq.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
Bahrain SMS - Internal planned maintenance impacting multiple networks
Nov 21, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 21st November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Bahrain. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Bahrain.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Bahrain.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
Belgium SMS - Internal planned maintenance impacting multiple networks
Nov 21, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 21st November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Belgium. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Belgium.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:02 UTC
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Belgium.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:02 UTC
Australia Voice - Maintenance affecting Long Virtual Numbers
Nov 21, 2024 09:00-12:00 UTC
We have been notified by our supplier that on 21-Nov-2024 between 09:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform.
In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia Long Virtual Numbers might get affected during the maintenance period.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 06:40 UTC
In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia Long Virtual Numbers might get affected during the maintenance period.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 06:40 UTC
Asia SMS - Internal planned maintenance impacting multiple networks
Nov 21, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 21st November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in the below countries. The service outage will last no longer than 10 minutes.
China
Singapore
Vietnam
Hong Kong
Malaysia
Taiwan
Philippines
Indonesia
Nepal
South Korea
Brunei
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
China
Singapore
Vietnam
Hong Kong
Malaysia
Taiwan
Philippines
Indonesia
Nepal
South Korea
Brunei
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:03 UTC
Russia SMS - Planned maintenance affecting Tele2
Nov 21, 2024 20:00 - Nov 22, 2024 00:00 UTC
On 21-11-2024 20:00 UTC and 22-11-2024 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 17:20 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 17:20 UTC
Russia SMS - Planned maintenance affecting Megafon and Yota
Nov 21, 2024 20:00 - Nov 22, 2024 00:00 UTC
On 21-11-2024 20:00 UTC and 22-11-2024 00:00 UTC, the operator Megafon and Yota will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 16:32 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 16:32 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Nov 22, 2024 04:00-08:00 UTC
Between 2024-11-22 04:00 UTC and 2024-11-22 08:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS towards Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 14, 2024 - 21:42 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 14, 2024 - 21:42 UTC
USA SMS/MMS - Planned Maintenance affecting Verizon
Nov 22, 2024 05:00-08:00 UTC
On Nov 22nd 2024, between 05:00 (UTC) and 08:00 (UTC), Verizon will be performing a planned maintenance.
SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards Verizon-US.
MMS: Clients may experience delayed or failed Short Code MT/MO traffic towards Verizon-US
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 13, 2024 - 09:05 UTC
SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards Verizon-US.
MMS: Clients may experience delayed or failed Short Code MT/MO traffic towards Verizon-US
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 13, 2024 - 09:05 UTC
USA SMS & MMS - Planned maintenance affecting Verizon Wireless
Nov 22, 2024 05:00-08:00 UTC
Between 05:00 UTC on 22 November, 2024 and 08:00 UTC on 22 November, 2024, Verizon Wireless will be performing maintenance on their platform affecting SMS & MMS towards their network.
During the maintenance window, you may experience SMS & MMS Inbound, Outbound, and Delivery receipt delays for messages to and from Verizon numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 14, 2024 - 20:48 UTC
During the maintenance window, you may experience SMS & MMS Inbound, Outbound, and Delivery receipt delays for messages to and from Verizon numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 14, 2024 - 20:48 UTC
Asia SMS - Internal planned maintenance impacting multiple networks
Nov 22, 2024 09:00-14:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 22nd November 2024 between 09:00 UTC to 14:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in the below countries. The service outage will last no longer than 10 minutes.
Bangladesh
Hong Kong
India
Indonesia
Japan
Malaysia
Myanmar
Pakistan
Philippines
Taiwan
Thailand
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:11 UTC
Bangladesh
Hong Kong
India
Indonesia
Japan
Malaysia
Myanmar
Pakistan
Philippines
Taiwan
Thailand
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:11 UTC
Japan Voice - Planned maintenance affecting Long Virtual Numbers
Nov 23, 2024 15:00-19:00 UTC
We have been notified by our supplier that on 23-Nov-2024 between 15:00 and 19:00 UTC, the supplier will be performing maintenance on their platform.
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 21, 2024 - 09:02 UTC
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 21, 2024 - 09:02 UTC
Russia SMS - Planned maintenance affecting Megafon
Nov 23, 2024 20:00 - Nov 24, 2024 00:00 UTC
On 23-11-2024 20:00 UTC and 24-11-2024 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 15, 2024 - 12:41 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 15, 2024 - 12:41 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Nov 24, 2024 20:00 - Nov 25, 2024 05:00 UTC
Between 24 Nov 2024 20:00 UTC and 25 Nov 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 09:56 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 09:56 UTC
Africa SMS - Internal planned maintenance impacting multiple networks
Nov 25, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 25th November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in the below countries. The service outage will last no longer than 10 minutes.
Egypt
Tunisia
Madagascar
Eswatini (formerly Swaziland)
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:19 UTC
Egypt
Tunisia
Madagascar
Eswatini (formerly Swaziland)
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:19 UTC
Asia SMS - Internal planned maintenance impacting multiple networks
Nov 25, 2024 09:00-13:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 25th November 2024 between 09:00 UTC to 13:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in the below countries. The service outage will last no longer than 10 minutes.
Bangladesh
Cambodia
India
Indonesia
Malaysia
Sri Lanka
Laos
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:16 UTC
Bangladesh
Cambodia
India
Indonesia
Malaysia
Sri Lanka
Laos
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in the above countries.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.
Posted on Nov 12, 2024 - 14:16 UTC
Russia SMS - Planned maintenance affecting Tele2
Nov 25, 2024 20:00 - Nov 26, 2024 00:00 UTC
On 25-11-2024 20:00 UTC and 26-11-2024 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 30, 2024 - 09:03 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 30, 2024 - 09:03 UTC
Video and Voice Inspector Tools Planned Maintenance
Nov 26, 2024 03:00-07:00 UTC
Between 03:00 (UTC) and 07:00 (UTC) on the 26nd-Nov-2024, we will be performing planned maintenance on our platform. During the maintenance window some users may experience issues in accessing the Video Inspector, Archive Inspector and Voice Inspector tools.
Posted on Nov 19, 2024 - 23:48 UTC
Posted on Nov 19, 2024 - 23:48 UTC
Peru SMS - Internal planned maintenance impacting Movistar network
Nov 26, 2024 05:00-07:24 UTC
Between 26-11-2024 05:00:00 UTC and 07:30 UTC, the operator Movistar will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 20, 2024 - 13:32 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 20, 2024 - 13:32 UTC
Australia Voice - Maintenance affecting Long Virtual Numbers
Nov 26, 2024 09:00-12:00 UTC
We have been notified by our supplier that on 26-Nov-2024 between 09:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform.
In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia Long Virtual Numbers might get affected during the maintenance period.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 06:41 UTC
In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia Long Virtual Numbers might get affected during the maintenance period.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 06:41 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Nov 26, 2024 20:00 - Nov 27, 2024 05:00 UTC
Between 26 Nov 2024 20:00 UTC and 27 Nov 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 09:58 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 09:58 UTC
Russia SMS - Planned maintenance affecting Tele2
Nov 27, 2024 20:00 - Nov 28, 2024 00:00 UTC
On 27-11-2024 20:00 UTC and 28-11-2024 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 30, 2024 - 09:03 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 30, 2024 - 09:03 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Nov 27, 2024 20:00 - Nov 28, 2024 04:50 UTC
Between 27 Nov 2024 20:10 UTC and 28 Nov 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:29 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:29 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Nov 27, 2024 20:00 - Nov 28, 2024 05:00 UTC
Between 27 Nov 2024 20:00 UTC and 28 Nov 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 10:00 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 10:00 UTC
Australia Voice - Maintenance affecting Long Virtual Numbers
Nov 28, 2024 09:00-12:00 UTC
We have been notified by our supplier that on 28-Nov-2024 between 09:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform.
In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia Long Virtual Numbers might get affected during the maintenance period.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 06:41 UTC
In the unlikely event of a disruption to the service, Inbound/outbound calls to Australia Long Virtual Numbers might get affected during the maintenance period.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 12, 2024 - 06:41 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 1, 2024 20:00 - Dec 2, 2024 04:50 UTC
Between 01 Dic 2024 20:10 UTC and 02 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:30 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:30 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 3, 2024 20:15 - Dec 4, 2024 05:05 UTC
Between 03 Dic 2024 20:10 UTC and 04 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:26 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:26 UTC
USA SMS - Planned Maintenance affecting T-Mobile
Dec 4, 2024 03:00-13:00 UTC
On December 4th 2024, between 03:00 (UTC) and 13:00 (UTC), T-Mobile will be performing maintenance on their network.
During the maintenance window, you may potentially experience sms latency to the subscribers of T-Mobile US.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 20:04 UTC
During the maintenance window, you may potentially experience sms latency to the subscribers of T-Mobile US.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 20:04 UTC
USA SMS - Planned Maintenance affecting T-Mobile
Dec 4, 2024 03:00-13:00 UTC
On December 4th, 2024, between 03:00 (UTC) and 13:00 (UTC), T-Mobile will be performing an planned maintenance.
During the maintenance window, you may potentially experience sms and mms latency to the subscribers of T-Mobile US.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 22:04 UTC
During the maintenance window, you may potentially experience sms and mms latency to the subscribers of T-Mobile US.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 19, 2024 - 22:04 UTC
Planned Maintenance on one of the EU Voice Server
Dec 4, 2024 07:00-10:00 UTC
We will be undergoing a scheduled maintenance on one of the EU RTC Server (EU-4) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Nov 20, 2024 - 18:53 UTC
Posted on Nov 20, 2024 - 18:53 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 4, 2024 20:00 - Dec 5, 2024 04:50 UTC
Between 04 Dic 2024 20:10 UTC and 05 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:31 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:31 UTC
Planned Maintenance on one of the US Voice Server
Dec 5, 2024 07:00-10:00 UTC
We will be undergoing a scheduled maintenance on one of the US RTC Server (US-4) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Nov 20, 2024 - 18:58 UTC
Posted on Nov 20, 2024 - 18:58 UTC
Japan Voice - Planned maintenance affecting Long Virtual Numbers
Dec 7, 2024 15:00-19:00 UTC
We have been notified by our supplier that on 7-Dec-2024 between 15:00 and 19:00 UTC, the supplier will be performing maintenance on their platform.
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 21, 2024 - 09:04 UTC
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 21, 2024 - 09:04 UTC
Planned Maintenance on one of the APAC Voice Server
Dec 9, 2024 15:00-18:00 UTC
We will be undergoing a scheduled maintenance on one of the APAC RTC Server (AP-3) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Nov 20, 2024 - 18:50 UTC
Posted on Nov 20, 2024 - 18:50 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 9, 2024 20:00 - Dec 10, 2024 04:50 UTC
Between 09 Dic 2024 20:10 UTC and 10 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:35 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:35 UTC
Planned Maintenance on one of the EU Voice Server
Dec 10, 2024 07:00-10:00 UTC
We will be undergoing a scheduled maintenance on one of the EU RTC Server (EU-3) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Nov 20, 2024 - 19:00 UTC
Posted on Nov 20, 2024 - 19:00 UTC
Planned Maintenance on one of the US Voice Server
Dec 11, 2024 07:00-10:00 UTC
We will be undergoing a scheduled maintenance on one of the US RTC Server (US-3) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Nov 20, 2024 - 18:46 UTC
Posted on Nov 20, 2024 - 18:46 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 11, 2024 20:00 - Dec 12, 2024 04:50 UTC
Between 11 Dic 2024 20:10 UTC and 12 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:36 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:36 UTC
Japan Voice - Planned maintenance affecting Long Virtual Numbers
Dec 21, 2024 15:00-19:00 UTC
We have been notified by our supplier that on 21-Dec-2024 between 15:00 and 19:00 UTC, the supplier will be performing maintenance on their platform.
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 21, 2024 - 09:07 UTC
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Oct 21, 2024 - 09:07 UTC
Japan Voice - Planned maintenance affecting Long Virtual Numbers
Dec 21, 2024 17:20-18:20 UTC
We have been notified by our supplier that on 21-Dec-2024 between 17:20 and 18:20 UTC, the supplier will be performing maintenance on their platform.
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 09, 2024 - 17:58 UTC
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 09, 2024 - 17:58 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 24, 2024 20:15 - Dec 25, 2024 05:05 UTC
Between 24 Dic 2024 20:10 UTC and 25 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:28 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:28 UTC
Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 26, 2024 20:00 - Dec 27, 2024 04:50 UTC
Between 26 Dic 2024 20:10 UTC and 27 Dic 2024 05:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:34 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Nov 18, 2024 - 17:34 UTC