In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 2026 - 13:00 UTC
Scheduled - On 23-Mar-2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing an emergency maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may experience a delay.

Please contact support@api.vonage.com if you have any questions.

Mar 25, 2026 13:00-20:00 UTC
SMS & Messages Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Shortcodes Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
90 days ago
100.0 % uptime
Today
10 DLC Platform Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
100.0 % uptime
Today
Dispatch Operational
90 days ago
100.0 % uptime
Today
In-App Messaging Operational
90 days ago
100.0 % uptime
Today
Number Deactivation Operational
90 days ago
100.0 % uptime
Today
TFN Platform Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Session Connection Operational
90 days ago
100.0 % uptime
Today
Archiving (Standard) Operational
90 days ago
100.0 % uptime
Today
Archiving (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Broadcast (HLS/RTMP) Operational
90 days ago
100.0 % uptime
Today
Monitoring Callbacks Operational
90 days ago
100.0 % uptime
Today
SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Standard) Operational
90 days ago
100.0 % uptime
Today
Advanced Firewall Control (TURN) (Enterprise) Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Media Connection (Standard) Operational
90 days ago
100.0 % uptime
Today
Media Connection (Enterprise) Operational
90 days ago
100.0 % uptime
Today
Archive Inspector Operational
90 days ago
100.0 % uptime
Today
Insights & Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Pre-Call Test Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Experience Composer Operational
90 days ago
100.0 % uptime
Today
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
SDK CDN Operational
90 days ago
100.0 % uptime
Today
Captions Operational
90 days ago
100.0 % uptime
Today
Signalling Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Developer Center Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Chat Embeds Operational
90 days ago
100.0 % uptime
Today
EU Proxy Check Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Programmable SIP & SIP Interconnect Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
Legacy TTS Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Voice WebRTC Operational
90 days ago
100.0 % uptime
Today
SIP Endpoints Operational
90 days ago
100.0 % uptime
Today
Advanced Machine Detection Operational
90 days ago
100.0 % uptime
Today
Voice Inspector Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Meetings Connection Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Dial In Operational
90 days ago
100.0 % uptime
Today
Auth & Identity Operational
90 days ago
99.91 % uptime
Today
Number Insight Operational
90 days ago
100.0 % uptime
Today
Verify Operational
90 days ago
100.0 % uptime
Today
Verify V2 Operational
90 days ago
99.73 % uptime
Today
Experiences Operational
90 days ago
100.0 % uptime
Today
Vonage Conversational Connect Operational
90 days ago
100.0 % uptime
Today
NLU API Operational
90 days ago
100.0 % uptime
Today
Automatic Speech To Text Operational
90 days ago
100.0 % uptime
Today
AI Studio Operational
90 days ago
100.0 % uptime
Today
AI Studio Authentication Operational
90 days ago
100.0 % uptime
Today
AI Studio Builder UX/UI Operational
90 days ago
100.0 % uptime
Today
Campaign Creation Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Knowledge AI Operational
90 days ago
100.0 % uptime
Today
Reports EU Operational
90 days ago
100.0 % uptime
Today
Reports US Operational
90 days ago
100.0 % uptime
Today
Studio Messaging Sessions Operational
90 days ago
100.0 % uptime
Today
Studio Telephony Sessions Operational
90 days ago
100.0 % uptime
Today
Network APIs Operational
90 days ago
100.0 % uptime
Today
Network Registry Operational
90 days ago
100.0 % uptime
Today
Identity Insights Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conversations for Salesforce Operational
90 days ago
100.0 % uptime
Today
Vonage Cloud Runtime Operational
90 days ago
100.0 % uptime
Today
Deployment API Operational
90 days ago
100.0 % uptime
Today
Marketplace API Operational
90 days ago
100.0 % uptime
Today
Queue services Operational
90 days ago
100.0 % uptime
Today
Debug Operational
90 days ago
100.0 % uptime
Today
Workspaces Operational
90 days ago
100.0 % uptime
Today
Persistence API Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Vonage Dashboard Operational
90 days ago
100.0 % uptime
Today
Account Access & Notifications Operational
90 days ago
100.0 % uptime
Today
Account Configuration & Feature Access Operational
90 days ago
100.0 % uptime
Today
Creating An Account Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Payments & Billing Operational
90 days ago
100.0 % uptime
Today
Reporting & Data Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Vonage Platform Management Operational
90 days ago
100.0 % uptime
Today
Account APIs Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Audit API Operational
90 days ago
100.0 % uptime
Today
Command Line Interface (CLI) Operational
90 days ago
100.0 % uptime
Today
Numbers API Operational
90 days ago
100.0 % uptime
Today
Number Pools API Operational
90 days ago
100.0 % uptime
Today
Pricing API Operational
90 days ago
100.0 % uptime
Today
Redact API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
SubAccount API Operational
90 days ago
100.0 % uptime
Today
Global Connectivity Under Maintenance
90 days ago
100.0 % uptime
Today
SMS North America Operational
90 days ago
100.0 % uptime
Today
MMS North America Operational
90 days ago
100.0 % uptime
Today
Voice North America Operational
90 days ago
100.0 % uptime
Today
SMS Europe Operational
90 days ago
100.0 % uptime
Today
Voice Europe Operational
90 days ago
100.0 % uptime
Today
SMS APAC Under Maintenance
90 days ago
100.0 % uptime
Today
Voice APAC Operational
90 days ago
100.0 % uptime
Today
SMS Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Latin America Operational
90 days ago
100.0 % uptime
Today
SMS Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Voice Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Whatsapp Connectivity Operational
90 days ago
100.0 % uptime
Today
Viber Connectivity Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Connectivity Operational
90 days ago
100.0 % uptime
Today
RCS Connectivity Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth North America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Europe Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth APAC Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Latin America Operational
90 days ago
100.0 % uptime
Today
Verify SilentAuth Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Multiple Services Affected Operational
90 days ago
100.0 % uptime
Today
Vonage API Support Platforms Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Telephone Support Operational
90 days ago
100.0 % uptime
Today
Help Center/Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Pakistan SMS - Planned maintenance affecting Ufone Network Mar 25, 2026 20:00-23:00 UTC

Between 25-Mar-2026 20:00 UTC and 23:00 UTC, the operator Ufone Pakistan will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact https://api.support.vonage.com

Posted on Mar 25, 2026 - 08:53 UTC

Russia SMS - Planned maintenance affecting K-Telecom, Rostelecom and KTK-Telecom Mar 25, 2026 20:00 - Mar 26, 2026 02:00 UTC

Between 2026-03-25 20:00 and 2026-03-26 02:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards K-Telecom, Rostelecom and KTK-Telecom in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact https://www.vonage.com/support/ if you have any questions.

Posted on Mar 25, 2026 - 09:34 UTC

Russia SMS - Planned maintenance affecting Tele2 Mar 25, 2026 20:00 - Mar 26, 2026 00:00 UTC

Between 25-Mar-2026 20:00 UTC and 26-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Feb 27, 2026 - 14:06 UTC

USA SMS & MMS - Planned Maintenance affecting T-Mobile network Mar 26, 2026 03:00-11:00 UTC

On 26-Mar-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Posted on Mar 20, 2026 - 04:04 UTC

Argentina SMS - Planned maintenance affecting Telefonica Movistar network Mar 26, 2026 03:00-06:00 UTC

On 26-Mar-2026, between 03:00 and 06:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards Telefonica Movistar in Argentina.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Mar 18, 2026 - 02:19 UTC

USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Mar 26, 2026 04:00-08:00 UTC

On 2026-Mar-26 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Posted on Feb 10, 2026 - 06:05 UTC

USA SMS - Planned maintenance affecting Clearsky Mar 26, 2026 09:00-11:00 UTC

On March 26th, 2026 between 09:00 UTC and 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Posted on Mar 23, 2026 - 09:11 UTC

New Zealand SMS - Internal planned maintenance impacting multiple networks Mar 26, 2026 10:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 10:00 UTC to 11:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in New Zealand. The service outage will last no longer than 10 minutes.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in New Zealand.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com

Posted on Mar 18, 2026 - 16:17 UTC

Japan Voice - Internal planned maintenance impacting multiple networks Mar 26, 2026 13:00-16:00 UTC

To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 26th March 2026, 13:00 - 16:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Japan may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Posted on Mar 19, 2026 - 09:27 UTC

Bulgaria SMS - Internal planned maintenance impacting multiple networks Mar 26, 2026 15:00-16:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Bulgaria. The service outage will last no longer than 10 minutes.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Bulgaria.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us

Posted on Mar 18, 2026 - 16:14 UTC

Latvia SMS - Internal planned maintenance impacting multiple networks Mar 26, 2026 15:00-16:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Latvia. The service outage will last no longer than 10 minutes.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Latvia.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us

Posted on Mar 18, 2026 - 16:14 UTC

Croatia SMS - Internal planned maintenance impacting multiple networks Mar 26, 2026 15:00-16:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Croatia. The service outage will last no longer than 10 minutes.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Croatia.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us

Posted on Mar 18, 2026 - 16:14 UTC

Egypt SMS - Internal planned maintenance impacting multiple networks Mar 26, 2026 15:00-16:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Egypt. The service outage will last no longer than 10 minutes.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Egypt.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us

Posted on Mar 18, 2026 - 16:14 UTC

Japan Voice - Internal planned maintenance impacting multiple networks Mar 30, 2026 13:00-16:00 UTC

To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 30th March 2026, 13:00 - 16:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Japan may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Posted on Mar 19, 2026 - 09:28 UTC

Russia SMS - Planned maintenance affecting Tele2 Mar 30, 2026 20:00 - Mar 31, 2026 00:00 UTC

Between 30-Mar-2026 20:00 UTC and 31-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Feb 27, 2026 - 14:06 UTC

USA SMS - Maintenance affecting multiple US Regional Carriers Mar 31, 2026 05:00-11:00 UTC

Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:

Start: 31-Mar-2026 05:00 UTC
End: 31-Mar-2026 11:00 UTC

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless.

During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.

Please contact support@api.vonage.com if you have any questions.

Posted on Mar 24, 2026 - 17:15 UTC

Israel Voice - Planned Maintenance affecting Long Virtual Numbers Mar 31, 2026 10:00-11:00 UTC

To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform(Long Virtual Numbers) on 31st March 2026, 10:00 - 11:00 UTC

Impact: The service outage will last no longer than a few minutes. During the maintenance window, a brief/transient disruption to inbound and outbound Voice traffic to multiple networks in Israel may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Posted on Mar 19, 2026 - 10:15 UTC

USA SMS & MMS - Planned maintenance affecting Clearsky Mar 31, 2026 10:00-12:00 UTC

On 31-Mar-2026 between 10:00 UTC and 12:00 UTC, the operator Clearsky will be performing maintenance on their platform.

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Appalachian Wireless

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Mar 18, 2026 - 14:01 UTC

Planned Maintenance on one of the APAC Voice Servers Mar 31, 2026 12:00-13:00 UTC

We will be undergoing scheduled maintenance on the APAC RTC Servers handling Voice traffic in the APSE2 (AP-4 / apac-syd) region. During this time, API requests and calls may be routed to the APSE1 (AP-3 / apac-sng) region. Customers may experience a minor impact on ongoing calls during this period.
Posted on Mar 24, 2026 - 06:48 UTC

USA SMS - Planned Maintenance affecting Verizon network Apr 1, 2026 04:00-10:00 UTC

On 01-Apr-2026 between 04:00 and 10:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.

If you have any questions, please contact api.support.vonage.com

Posted on Mar 23, 2026 - 15:51 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers Apr 2, 2026 03:00-07:00 UTC

On 2026-Apr-02 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Mar 12, 2026 - 07:42 UTC

USA SMS - Planned Maintenance affecting Verizon network Apr 3, 2026 08:00-14:00 UTC

On 03-Apr-2026 between 08:00 and 14:00 (UTC), Verizon network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS latency to subscribers of Verizon network.

If you have any questions, please contact api.support.vonage.com

Posted on Mar 18, 2026 - 07:36 UTC

USA 10DLC SMS - Planned Maintenance affecting 10DLC messages Apr 7, 2026 10:00-11:00 UTC

Between 07-04-2026 10:00 and 11:00 UTC, our 10DLC supplier will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.

Please contact support@api.vonage.com if you have any questions.

Posted on Mar 19, 2026 - 16:10 UTC

Video API - Planned maintenance affecting EU Central Apr 8, 2026 06:30-09:00 UTC

Between 08-Apr-2026 06:30 UTC and 09:00 UTC, we will be performing planned maintenance on our platform affecting eu-central-1 region.

During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.

Media traffic will not be impacted.

Please contact support@api.vonage.com if you have any questions.

Posted on Mar 23, 2026 - 13:58 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers Apr 9, 2026 03:00-07:00 UTC

On 2026-Apr-09 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Mar 12, 2026 - 07:47 UTC

Video API - Planned maintenance affecting US East Apr 9, 2026 06:30-09:00 UTC

Between 09-Apr-2026 06:30 UTC and 09:00 UTC, we will be performing planned maintenance on our platform affecting us-east-1 region.

During this maintenance window, the platform will remain available; however, some new Video API requests may intermittently fail and require retrying.

Media traffic will not be impacted.

Please contact support@api.vonage.com if you have any questions.

Posted on Mar 23, 2026 - 14:04 UTC

Qatar SMS - Planned maintenance affecting Ooredoo (Q-Tel) Apr 9, 2026 21:00 - Apr 10, 2026 03:00 UTC

Between 09.04.2026 21:00 to 10.04.2026 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Ooredoo (Q-Tel) in Qatar.

During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Posted on Mar 23, 2026 - 12:45 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers Apr 16, 2026 03:00-07:00 UTC

On 2026-Apr-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Mar 12, 2026 - 07:46 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers Apr 23, 2026 03:00-07:00 UTC

On 2026-Apr-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Mar 12, 2026 - 07:48 UTC

USA & CA SMS - Planned maintenance affecting toll free numbers Apr 30, 2026 03:00-07:00 UTC

On 2026-Apr-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact https://www.vonage.com/support/

Posted on Mar 12, 2026 - 07:56 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers May 14, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 14th May 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on May 14, 2026 - 08:00 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Jul 9, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 00:55 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 00:59 UTC

USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC

To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.

Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Posted on Feb 21, 2026 - 01:02 UTC
Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 UTC
Scheduled - On 2026-March-25 between 06:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in CA.

During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.

If you have any questions, please contact api.support.vonage.com

Mar 18, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:01 UTC
Scheduled - Between 25-March-2026, 04:00 UTC and 25-March-2026, 11:00 UTC the US Cellular networks will be performing maintenance on their SMS platforms.

During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.

Please contact https://www.vonage.com/support/ if you have any questions.

Mar 24, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 UTC
Scheduled - Between 25-Mar-2026 4:00 and 11:00 UTC, AT&T network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS Inbound, Outbound, and Delivery receipt delays for messages sent to and from subscribers of the AT&T network.

Please contact support@api.vonage.com if you have any questions.

Mar 24, 13:08 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance from 25-03-2026 at 05:00 UTC to 25-03-2026 at 08:00 UTC.

During this maintenance period, there may be a disruption (approx. 2 min) affecting Silent Authentication for the following operators:

Verizon US
AT&T US
T-Mobile US

Bell Canada
Rogers Canada
TELUS Canada

Please contact support@api.vonage.com if you have any questions.

Mar 24, 00:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled - Between 2026-03-24 20:00 and 2026-03-25 02:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards K-Telecom, Rostelecom and KTK-Telecom in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 18, 09:32 UTC
Resolved - This incident has been resolved.
Mar 25, 00:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 23:35 UTC
Investigating - We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Mar 24, 22:12 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled - Between 24-Mar-2026 20:00 UTC and 25-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 20, 09:23 UTC
Mar 24, 2026
Resolved - This incident has been resolved.
Mar 24, 13:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 13:38 UTC
Investigating - We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Mar 24, 12:49 UTC
Completed - This scheduled maintenance is cancelled.
Mar 24, 13:14 UTC
Scheduled - Between Between 08:00 UTC and 10:30 UTC on 30-Mar-2026, we will be performing planned maintenance on the Video API platform to update the TLS certificate used for media delivery.

We do not expect any customer impact.

However, in the unlikely event of a transient error, retrying the request should resolve the issue.

No action is required on your end.

Please contact support@api.vonage.com if you have any questions.

Mar 23, 16:02 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 UTC
Scheduled - On 24 March 2026 between 06:00 and 11:00 UTC, the Canada operator Sasktel will be performing maintenance on their SMS platform.

During the maintenance window, there may be increased inbound, outbound and delivery receipt SMS latency.

If you have any questions, please contact api.support.vonage.com

Mar 24, 05:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 04:00 UTC
Scheduled - Between 24-Mar-2026 4:00 and 11:00 UTC, AT&T network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS Inbound, Outbound, and Delivery receipt delays for messages sent to and from subscribers of the AT&T network.

Please contact support@api.vonage.com if you have any questions.

Mar 18, 13:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 UTC
Scheduled - On March 24th, 2026 between 09:00 UTC and 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Mar 14, 18:20 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 UTC
Scheduled - Between 24-Mar-2026 05:00 UTC and 09:00 UTC, the operator Telenor Pakistan will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Mar 16, 09:24 UTC
Resolved - The implemented fix has stabilized the system, and we have successfully processed the backlog of data. All systems are operating normally, and data visibility has been fully restored.

Thank you for your patience throughout this process.

If you have any further questions, please contact support@api.vonage.com

Mar 24, 00:03 UTC
Update - The fix for the Reports API visibility issue has been implemented. We are now in the recovery phase and are working through a backlog of data.

Please note that data may remain delayed until the system is fully caught up.

We are continuing to monitor the situation and will provide a follow-up update within 2 hours.
Thank you for your continued patience.

If you have any questions, please contact support@api.vonage.com

Mar 23, 21:09 UTC
Update - We have identified the issue that was impacting your Reports API usage data visibility and have applied a fix.
The system is currently processing a backlog, so you may continue to experience delays until the backlog clears.

We are monitoring the recovery and will continue to provide further updates within 2 hours and once full service is restored.

Thank you for your patience and understanding.

If you have any questions, please contact support@api.vonage.com

Mar 23, 19:56 UTC
Monitoring - We have identified the issue that may be impacting your Reports API usage data visibility and have applied an initial fix.

We will continue to provide further updates within 2 hours, and once full service is restored.

Thank you for your patience and understanding.

If you have any questions, please contact support@api.vonage.com

Mar 23, 17:42 UTC
Investigating - A subset of customers are currently experiencing issues with viewing usage data while using the Reports API. Our engineering team is actively investigating and working to resolve the issue.

The following services have been impacted since 2026-03-23 21:00 UTC.

We will continue to share updates here within the next 2 hours or as soon as more information becomes available.

Mar 23, 15:53 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:02 UTC
Scheduled - Between 23-Mar-2026 20:00 UTC and 24-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 20, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:01 UTC
Scheduled - Between 25-Mar-2026 20:00 UTC and 26-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 23, 15:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 UTC
Scheduled - Between 23-Mar-2026 20:00 UTC and 24-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Feb 27, 14:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 21:00 UTC
Scheduled - Between 23-March-2026 21:00 UTC and 24-March-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Mar 20, 08:00 UTC
Mar 23, 2026
Completed - The scheduled maintenance has been completed.
Mar 23, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:00 UTC
Scheduled - On 23-Mar-2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing an emergency maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may experience a delay.

Please contact support@api.vonage.com if you have any questions.

Mar 20, 14:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 23-03-2026 starting at 08:00 UTC for 6 hours.

During this window, users may experience intermittent latency for Silent Authentication requests on the AT&T network.

If you have any questions, please contact api.support.vonage.com

Mar 18, 20:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 11:01 UTC
Scheduled - In order to keep improving our platform and services, we will be performing some maintenance activities on Monday, March 23rd, 2026 from 11:00 AM to 12:00 PM UTC. During this time, signups, buying numbers, assigning numbers and other areas of Dashboard may be impacted.

We appreciate your patience during this time, and if you encounter any issues, please contact our support team through the usual channels.

Mar 17, 09:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 03:00 UTC
Scheduled - On 23-Mar-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

If you have any questions, please contact api.support.vonage.com

Mar 20, 02:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:00 UTC
Scheduled - Between 22-Mar-2026 21:00 UTC and 23-Mar-2026 04:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 19, 13:13 UTC
Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 UTC
Scheduled - Between 22-Mar-2026 22:00 UTC and 22-Mar-2026 22:30 UTC, we will be performing emergency maintenance on our Billing systems.

During this time, you may experience the following delays:

- Reports API: Data visibility will be delayed by the duration of the billing downtime plus additional processing time (all supported products impacted).
- Customer Dashboard - Logs and analytics: Similarly, logs will experience delays in displaying data across all supported products.

Mar 20, 08:54 UTC
Mar 21, 2026
Completed - The scheduled maintenance has been completed.
Mar 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:30 UTC
Scheduled - To ensure platform stability, our upstream partner will conduct maintenance on 21 March 2026 from 02:30 to 05:00 UTC.

During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:

Bell Canada

If you have any questions, please contact api.support.vonage.com

Mar 17, 19:58 UTC
Mar 20, 2026
Completed - The scheduled maintenance has been completed.
Mar 20, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:30 UTC
Scheduled - Between 19-March-2026, 21:30 UTC and 20-March-2026, 05:15 UTC the US Cellular networks will be performing maintenance on their SMS and MMS platforms.

During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.

Please contact https://www.vonage.com/support/ if you have any questions.

Mar 11, 20:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 UTC
Scheduled - Between 19-March-2026 22:00 UTC and 20-March-2026 04:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Mar 13, 10:40 UTC
Resolved - This incident has been resolved. Vonage Video API services are operating normally.

If you have any questions or continue to experience issues, please contact api.support.vonage.com

Mar 20, 02:58 UTC
Update - Vonage Video API services are fully restored following today's interruption in the US-West region from 2026-03-19 11:44 UTC to 2026-03-19 11:58 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com

Mar 19, 13:30 UTC
Investigating - We are aware of issues that may be impacting your Video API.

The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Mar 19, 13:18 UTC
Resolved - This incident has been resolved.
Mar 20, 01:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 01:11 UTC
Investigating - Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Mar 19, 16:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 UTC
Scheduled - Between 19-Mar-2026 20:00 UTC and 20-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 18, 15:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 UTC
Scheduled - Between 19-Mar-2026 20:00 UTC and 20-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 17, 14:21 UTC
Mar 19, 2026
Resolved - This incident has been resolved.
Mar 19, 14:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 23:33 UTC
Investigating - We have detected latency impacting messages to several networks in the USA & Canada.

As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Mar 18, 21:10 UTC
Resolved - This incident has been resolved.
Mar 19, 14:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 23:44 UTC
Investigating - We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Mar 18, 22:23 UTC
Resolved - This incident has been resolved.
Mar 19, 11:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 08:00 UTC
Investigating - We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Mar 19, 05:42 UTC
Resolved - This incident has been resolved.
Mar 19, 08:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 07:25 UTC
Investigating - Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Mar 19, 04:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 UTC
Scheduled - On 2026-Mar-19 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Feb 10, 06:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:01 UTC
Scheduled - On 19-Mar-2026 between 04:00 and 06:00 UTC, a planned maintenance will be performed affecting a subset of USA shortcodes.

During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA shortcodes.

f you have any questions, please contact https://www.vonage.com/support/

Mar 12, 20:20 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 UTC
Scheduled - Between 18-Mar-2026 20:00 UTC and 19-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Feb 27, 14:04 UTC
Mar 18, 2026
Resolved - Vonage services have been fully restored. Full resolution has been confirmed effective 2026-03-18 21:25 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please get in touch with support.
Mar 18, 23:33 UTC
Monitoring - A fix has been rolled out to all datacenters. There should be no further issues with forwarded call legs. Please contact support if you notice any ongoing issues with your calls.
Mar 18, 23:11 UTC
Update - Our engineering team has identified the issue that may be impacting your voice calling services for forwarded calls from non-Vonage numbers, and has applied initial mitigations.

We will continue to provide further updates every 8 hours, and once full service is restored.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Mar 18, 11:00 UTC
Identified - We have mitigations in place, and we are still working on a permanent fix. We will continue to provide updates along the way until full service is restored. Thank you for your patience and understanding.
Mar 18, 04:58 UTC
Investigating - We have mitigations in place, and we are still working on a permanent fix. We will continue to provide updates along the way until full service is restored. Thank you for your patience and understanding.
Mar 18, 03:38 UTC
Identified - We have identified the issue that's impacting forwarded calls from non-Vonage numbers and have applied initial mitigations. We will continue to provide updates along the way until full service is restored. Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]
Mar 17, 22:12 UTC
Investigating - We have identified an issue where forwarded outbound call legs from non-Voange numbers to our carrier are being rejected due to SIP header issues. We are working to fully identify and address the issue. Please contact support if you notice issues with your calls.
Mar 17, 21:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 15:01 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 18th March 2026, 15:00 - 16:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Spain may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Mar 13, 15:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 14:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 18th March 2026, 14:00 - 15:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Italy may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Mar 13, 15:49 UTC
Resolved - Vonage services are fully restored following the interruption in Voice Inspector Access from [2026-03-16 09:55] UTC until [2026-03-18 12:23] UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Mar 18, 13:53 UTC
Investigating - Vonage services are fully restored following the interruption in Voice Inspector Access from [2026-03-16 09:55] UTC until [2026-03-18 12:23] UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Mar 18, 13:51 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption in Voice Inspector access.

We'll continue to provide further updates here within 2 hours, and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Mar 18, 12:56 UTC
Completed - This scheduled maintenance is cancelled.
Mar 18, 10:22 UTC
Scheduled - Between 19-Mar-2026 00:00 UTC and 19-Mar-2026 00:30 UTC, we will be performing emergency maintenance on our Billing systems.

During this time, you may experience the following delays:

Reports API: Data visibility will be delayed by the duration of the billing downtime plus additional processing time (all supported products impacted).
Customer Dashboard - Logs and analytics: Similarly, logs will experience delays in displaying data across all supported products.

Mar 17, 04:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 UTC
Scheduled - Between 18-Mar-2026, 04:00 UTC and 08:00 UTC, we will be performing maintenance on the Video Session Inspector, Video Archive Inspector, and Voice Inspector tools.

During this time, you may may experience intermittent accessibility issues using these tools.

We appreciate your understanding and apologize for any inconvenience caused.

If you have any questions or concerns, please contact our support team at support@api.vonage.com

Mar 9, 16:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 UTC
Scheduled - Between 17-Mar-2026 22:00 UTC and 18-Mar-2026 06:00 UTC, the operator 3UK will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions or concerns regarding this maintenance event, please contact support@api.vonage.com

Mar 10, 12:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 03:00 UTC
Scheduled - Between 18-Mar-2026 03:00 UTC and 18-Mar-2026 04:30 UTC, the supplier will be performing maintenance on their platform affecting SMS towards MTS in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 12, 12:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 UTC
Scheduled - Between 17-March-2026 20:00 UTC and 18-March-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Mar 13, 08:07 UTC
Mar 17, 2026
Resolved - Vonage services are fully restored following today's interruption with Messages API Channel and Verify V2 from 2026-03-17T16:31:00.000 untill 2026-03-17T16:46:00 UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

Mar 17, 17:04 UTC
Investigating - We are aware of issues that may be impacting your Messages API channel, You might experience messages struck in Submitted or having Undelivered status. As a result, Verify V2 requests were also impacted.

Our engineers are working to quickly resolve the issue. We'll provide further updates within next one hour.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Mar 17, 16:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 15:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 17th March 2026, 15:00 - 16:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in France may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Mar 13, 15:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 13:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 17th March 2026, 13:00 - 14:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Netherlands may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Mar 13, 15:46 UTC
Resolved - This incident has been resolved.
Mar 17, 13:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 12:57 UTC
Investigating - Please be advised that currently there is a delivery degradation towards Entel PCS network in Chile.

You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Mar 17, 05:54 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 11:00 UTC
Scheduled - To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 17th March 2026, 11:00 - 12:00 UTC

Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Germany may occur.

We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com

Mar 13, 15:45 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:00 UTC
Scheduled - On 17-March-2026 between 03:00 UTC and 09:00 UTC, the operator Tigo Uruguay will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com

Mar 16, 20:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:00 UTC
Scheduled - On 17-Mar-2026 between 05:00 and 08:00 UTC, a planned maintenance will be performed affecting a subset of USA and Canada shortcodes.

During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada shortcodes.

Please contact support@api.vonage.com if you have any questions.

Feb 23, 21:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:30 UTC
Scheduled - On 17-Mar-2026 between 03:30 and 04:00 UTC, the operator Entel Chile will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.

If you have any questions, please contact api.support.vonage.com.

Mar 16, 23:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 20:01 UTC
Scheduled - Between 16-March-2026 20:00 UTC and 17-March-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

If you have any questions, please contact https://www.vonage.com/support/

Mar 12, 10:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 20:00 UTC
Scheduled - Between 16-Mar-2026 20:00 UTC and 17-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Feb 27, 14:04 UTC
Mar 16, 2026
Completed - The scheduled maintenance has been completed.
Mar 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 13:00 UTC
Scheduled - On 16 Mar 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing an emergency maintenance on their SMS platform.

During this time, SMS delivery to Rakuten Mobile handsets may experience a delay.

Please contact support@api.vonage.com if you have any questions.

Feb 20, 05:50 UTC
Resolved - This incident has been resolved.
Mar 16, 15:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 15:07 UTC
Investigating - We are currently observing SMS delivery degradation towards Belgium Proximus network. You may experience failures or delays for Outbound SMS sending towards Belgium Proximus network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Mar 16, 13:03 UTC
Resolved - Vonage services are fully restored following today's interruption in the Vocie call transcriptions from [2026-03-16 14:29] UTC until [2026-03-16 14:37] UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

Mar 16, 14:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 03:00 UTC
Scheduled - On 16-March-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS and MMS platform.

During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.

Please get in touch with https://www.vonage.com/support/ if you have any questions.

Mar 12, 19:39 UTC
Resolved - This incident has been resolved.
Mar 16, 06:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 05:54 UTC
Investigating - We are currently observing SMS delivery degradation for messages sending towards Singtel.

You may experience failures or delays for SMS sending towards this Network.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Mar 16, 05:02 UTC
Completed - The scheduled maintenance has been completed.
Mar 16, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:00 UTC
Scheduled - Between 15-Mar-2026 21:00 UTC and 16-Mar-2026 05:30 UTC, the supplier will be performing maintenance on their platform affecting SMS towards MTS in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 15, 17:56 UTC
Mar 15, 2026
Mar 14, 2026
Completed - The scheduled maintenance has been completed.
Mar 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:30 UTC
Scheduled - On 14.03.2026 Between 00:30 UTC and 05:00 UTC, the Mobile operator Telekom Srbija (MTS) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 10, 08:24 UTC
Mar 13, 2026
Resolved - We experienced an issue impacting SMS/Messages API which has been fully resolved as of [2026-03-13 17:39] UTC. A small number of messages may have been delivered with an altered Sender ID to Ireland.

Our engineers corrected the configuration issue that caused the service interruption. All services have been restored to normal operation.

The incident began at [2026-03-12T11:32] UTC and was resolved at [2026-03-13 17:39] UTC.

Thank you for your patience and understanding as we worked to restore services.

If you have any questions, please contact api.support.vonage.com.

Mar 13, 17:43 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 04:00 UTC
Scheduled - Between 13-03-2026 04:00 and 10:00 UTC, our 10DLC supplier will be performing maintenance on their MMS platform.

During this maintenance period, there may be Inbound and Outbound MMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.

Please contact support@api.vonage.com if you have any questions.

Mar 3, 12:08 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 04:01 UTC
Scheduled - Between 13-03-2026 04:00 and 10:00 UTC, our 10DLC supplier will be performing maintenance on their SMS platform.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the Canada and United States networks.

Please contact support@api.vonage.com if you have any questions.

Mar 3, 12:06 UTC
Resolved - Please be informed that there was service degradation for outbound calls towards Globe network affecting Philippines long virtual numbers. The average call duration was observed to be lower between 12 March 23:00 UTC to 13 March 03:45 UTC. It has recovered.

There was one-way audio issue. Our supplier has made some adjustments to recover the service.

If you have any questions, please contact https://www.vonage.com/support/

Mar 13, 06:45 UTC
Mar 12, 2026
Resolved - Vonage services are fully restored following today's interruption with Verify V2 via Email Channel from 2026-03-12 21:15 UTC until 2026-03-12 21:25 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

Mar 12, 22:05 UTC
Resolved - This incident has been resolved.
Mar 12, 16:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 13:49 UTC
Investigating - We are currently observing SMS delivery degradation towards Airtel network in Nigeria.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Mar 12, 10:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:00 UTC
Scheduled - Between 12-03-2025 15:00 and 16:00 UTC, our supplier will be performing maintenance on their 10DLC service affecting messages to AT&T US.

During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards this operator in the United States.

Please contact support@api.vonage.com if you have any questions.

Feb 26, 19:42 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:01 UTC
Scheduled - Between 12-Mar-2026 05:00 and 12:00 UTC, AT&T network will be performing a planned maintenance on their SMS platform.

During the maintenance window, you may potentially experience SMS delays for messages sent to and from subscribers of the AT&T network, including delivery receipts.

Please contact support@api.vonage.com if you have any questions.

Mar 6, 12:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 UTC
Scheduled - To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of US Toll-Free numbers.

Date - 12th March 2026
Maintenance Window: 8:00 - 11:00 UTC

During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.

We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.

Feb 12, 08:00 UTC
Resolved - We can confirm this problem has been resolved, and all services have been restored

The following services were impacted from 2026-03-12 08:05 UTC until 2026-03-12 08:20 UTC:

Please let support@api.vonage.com know if you continue to experience problems with this.

Mar 12, 09:30 UTC
Investigating - We are aware of issues that may be impacting your service in Silent Auth channel for Verify V2

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 1 hour

Thank you for your patience and understanding.

Mar 12, 08:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 UTC
Scheduled - On 2026-Mar-12 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.

During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.

Please contact support@api.vonage.com if you have any questions.

Feb 10, 06:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:30 UTC
Scheduled - On 12.03.2026 Between 00:30 UTC and 05:00 UTC, the Mobile operator Telekom Srbija (MTS) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 10, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 UTC
Scheduled - Between 11-March-2026 20:00 UTC and 12-March-2026 04:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 5, 10:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:01 UTC
Scheduled - Between 11-Mar-2026 20:00 UTC and 12-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.

During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Feb 27, 14:03 UTC
Mar 11, 2026
Resolved - This incident has been resolved.
Mar 11, 18:12 UTC
Update - Our engineering team is working to resolve the issue that may be impacting your Verify Email.

We'll continue to provide further updates here within 2h.

Thank you for your patience and understanding.

Mar 11, 17:04 UTC
Investigating - We are aware of issues that may be impacting your Verify V2 via Email Channel. Our engineers are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding.
Mar 11, 16:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 00:30 UTC
Scheduled - On 11.03.2026 Between 00:30 UTC and 05:00 UTC, the Mobile operator Telekom Srbija (MTS) will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 10, 08:22 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 22:00 UTC
Scheduled - To ensure the highest standards and availability of their services, Tele2 is scheduling an emergency maintenance on their SMS termination platform on the 10 Mar 2026 between 22:00 UTC to 11 Mar 2026 04:00 UTC, towards Altel/Tele2 network in Kazakhstan.

During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Kazakhstan.

We apologies in advance for any inconvenience this may cause. If you have any questions, please contact support@api.vonage.com.

Mar 10, 13:38 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:01 UTC
Scheduled - Between 10-March-2026 20:00 UTC and 11-March-2026 00:00 UTC, Russian Mobile operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Mar 3, 19:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:01 UTC
Scheduled - Between 10-March-2026 20:00 UTC and 11-March-2026 00:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@api.vonage.com if you have any questions.

Feb 26, 18:12 UTC