Investigating - Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.
The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.
Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.
Information that may be affected
While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.
What is being done
We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.
What customers should do
As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.
Customer support
Customers with questions should contact the Support Team https://www.vonage.com/support/
Sep 05, 2025 - 21:30 UTC
The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.
Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.
Information that may be affected
While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.
What is being done
We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.
What customers should do
As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.
Customer support
Customers with questions should contact the Support Team https://www.vonage.com/support/
Sep 05, 2025 - 21:30 UTC
SMS & Messages
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10 DLC Platform
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Multiple Services Affected
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Degraded Performance
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Taiwan SMS - Planned Maintenance affecting some Registered brands to Taiwan networks Sep 17, 2025 16:00 - Sep 18, 2025 00:00 UTC
Scheduled -
On 17 September 2025 between 16:00 and 24:00 UTC, one of our suppliers will be performing a planned maintenance on their SMS platform.
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
Please contact support@api.vonage.com if you have any questions.
Sep 09, 2025 - 04:11 UTC
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
Please contact support@api.vonage.com if you have any questions.
Sep 09, 2025 - 04:11 UTC
Indonesia SMS - Planned maintenance affecting XL Indonesia Sep 17, 2025 17:00-21:00 UTC
On 17-September-2025 between 17:00 to 21:00 UTC, the operator XL Indonesia will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 17, 2025 - 07:36 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 17, 2025 - 07:36 UTC
Pakistan SMS - Planned maintenance affecting network Zong Sep 17, 2025 19:00 - Sep 18, 2025 01:00 UTC
On 17-September-2023 from 19:00 UTC to 18-September-2023 to 06:00 UTC, the operator Zong will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 14:30 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 14:30 UTC
Russia SMS - Planned maintenance affecting Tele2 Sep 17, 2025 20:00 - Sep 18, 2025 00:00 UTC
Between 17 Sep 2025 at 20:00 (UTC) and 18 Sep 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:17 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:17 UTC
Canada SMS - Planned maintenance affecting messages sent using a subset of LVNs to Rogers Wireless Sep 17, 2025 20:00 - Sep 18, 2025 03:00 UTC
Between 17-Sep-2025, 20:00 UTC and 18-Sep-2025, 03:00 UTC one of our suppliers will be performing maintenance on their SMS platform affecting messages sent using a subset of LVNs to Rogers Wireless.
During the maintenance window, you may experience missing or delayed SMS Outbound and Delivery receipt. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 03, 2025 - 18:22 UTC
During the maintenance window, you may experience missing or delayed SMS Outbound and Delivery receipt. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 03, 2025 - 18:22 UTC
Planned Maintenance on one of the US West Voice Servers Sep 17, 2025 23:00-23:59 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 09, 2025 - 20:34 UTC
Sep 09, 2025 - 20:34 UTC
Scheduled -
We will be undergoing scheduled maintenance on the US West RTC Servers handling Voice traffic in the USW2 (US-4 / na-west) region. During this time, API requests and calls will be routed to the USE1 (US-3 / na-east) region. Customers may experience a minor impact on ongoing calls during this period.
Sep 09, 2025 - 16:01 UTC
Sep 09, 2025 - 16:01 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Sep 18, 2025 03:00-07:00 UTC
Between 2025-09-18 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 08, 2025 - 22:02 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 08, 2025 - 22:02 UTC
USA & CA SMS, MMS - Planned maintenance affecting 10DLC numbers Sep 18, 2025 04:00-12:00 UTC
On 2025-09-18 between 04:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from 10DLC numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 02, 2025 - 09:16 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 02, 2025 - 09:16 UTC
USA and Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 18, 2025 06:00-11:00 UTC
Between 06:00 and 11:00 (UTC) on 18-Sep-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for SMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 03, 2025 - 22:30 UTC
During the maintenance window, you may experience failures or delays for SMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 03, 2025 - 22:30 UTC
USA & Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 18, 2025 06:00-10:00 UTC
Between 06:00 and 10:00 (UTC) on 18-September-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:10 UTC
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:10 UTC
USA SMS & MMS - Planned Maintenance affecting Verizon network Sep 18, 2025 07:00-12:00 UTC
On September 18th, 2025, between 04:00 (UTC) and 12:00 (UTC), Verizon will be performing a maintenance on their platform.
During the maintenance window, you may potentially experience message failure or latency to the subscribers of Verizon network.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 11, 2025 - 20:05 UTC
During the maintenance window, you may potentially experience message failure or latency to the subscribers of Verizon network.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 11, 2025 - 20:05 UTC
Pakistan SMS - Planned maintenance affecting network Zong Sep 18, 2025 19:00 - Sep 19, 2025 01:00 UTC
On 18-September-2023 from 19:00 UTC to 19-September-2023 to 06:00 UTC, the operator Zong will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 14:31 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 14:31 UTC
Canada SMS - Planned maintenance affecting messages sent using a subset of LVNs to Rogers Wireless Sep 18, 2025 20:00 - Sep 19, 2025 03:00 UTC
Between 18-Sep-2025, 20:00 UTC and 19-Sep-2025, 03:00 UTC one of our suppliers will be performing maintenance on their SMS platform affecting messages sent using a subset of LVNs to Rogers Wireless.
During the maintenance window, you may experience missing or delayed SMS Outbound and Delivery receipt. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 03, 2025 - 18:23 UTC
During the maintenance window, you may experience missing or delayed SMS Outbound and Delivery receipt. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 03, 2025 - 18:23 UTC
USA & CA SMS, MMS - Planned maintenance affecting 10DLC numbers Sep 19, 2025 04:00-12:00 UTC
On 2025-09-19 between 04:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from 10DLC numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 02, 2025 - 09:25 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 02, 2025 - 09:25 UTC
Egypt SMS - Planned maintenance affecting Vodafone Egypt network Sep 20, 2025 23:00 - Sep 21, 2025 04:00 UTC
Between 20 Sep 2025 23:00 UTC and 21 Sep 2025 04:00 UTC, the operator Vodafone Egypt network will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 17, 2025 - 09:17 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 17, 2025 - 09:17 UTC
USA MMS - Planned Maintenance affecting 10DLC MMS messages to all networks Sep 22, 2025 05:00-13:00 UTC
On 22nd September 2025 between 05:00 and 13:00 (UTC), there will be a maintenance affecting 10DLC MMS to all USA networks.
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:01 UTC
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:01 UTC
USA & Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 22, 2025 06:00-10:00 UTC
Between 06:00 and 10:00 (UTC) on 22-September-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:11 UTC
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:11 UTC
USA SMS - Planned maintenance affecting a subset of Short Code numbers Sep 22, 2025 07:00-10:00 UTC
On 22-09-2025 between 07:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS sent using a subset of the short code numbers in the US.
During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 12, 2025 - 20:03 UTC
During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 12, 2025 - 20:03 UTC
India SMS - Planned maintenance affecting Reliance JIO Networks Sep 22, 2025 18:30 - Sep 23, 2025 00:30 UTC
On 22-September-2025 18:30 UTC to 23-September-2025 00:30 UTC, the operator Reliance JIO India will be performing technical maintenance on their SMS platform.
During this maintenance period, there may be delays or difficulties delivering messages to JIO subscribers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 17, 2025 - 08:11 UTC
During this maintenance period, there may be delays or difficulties delivering messages to JIO subscribers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 17, 2025 - 08:11 UTC
Russia SMS - Planned maintenance affecting Tele2 Sep 22, 2025 20:00 - Sep 23, 2025 00:00 UTC
Between 22 Sep 2025 at 20:00 (UTC) and 23 Sep 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:22 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:22 UTC
USA MMS - Planned Maintenance affecting 10DLC MMS messages to all networks Sep 23, 2025 05:00-13:00 UTC
On 23 September 2025 between 05:00 and 13:00 (UTC), there will be a maintenance affecting 10DLC MMS to all USA networks.
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:03 UTC
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:03 UTC
USA & Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 23, 2025 06:00-10:00 UTC
Between 06:00 and 10:00 (UTC) on 23-September-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:13 UTC
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:13 UTC
USA and Canada SMS & MMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 23, 2025 06:00-11:00 UTC
Between 06:00 and 11:00 (UTC) on 23-Sep-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for SMS & MMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 17:22 UTC
During the maintenance window, you may experience failures or delays for SMS & MMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 17:22 UTC
USA MMS - Planned Maintenance affecting AT&T network Sep 23, 2025 08:00-09:00 UTC
Between 23-Sep-2025 08:00 and 09:00 UTC, AT&T network will be performing a planned maintenance on their MMS platform.
During the maintenance window you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 06, 2025 - 02:49 UTC
During the maintenance window you may potentially experience MMS latency for messages sent to and from subscribers of the AT&T network, including delivery receipts.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 06, 2025 - 02:49 UTC
USA SMS - Planned maintenance affecting Clearsky Sep 23, 2025 09:00-11:00 UTC
On 23 Sep 2025 between 09:00 UTC and 11:00 UTC, the operator Clearsky will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 08, 2025 - 08:48 UTC
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 08, 2025 - 08:48 UTC
Qatar SMS - Planned maintenance affecting Vodafone Sep 23, 2025 21:00 - Sep 24, 2025 03:00 UTC
Between 23.09.2025 21:00 to 24.09.2025 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Vodafone in Qatar.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 20:37 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 20:37 UTC
USA MMS - Planned Maintenance affecting 10DLC MMS messages to all networks Sep 24, 2025 05:00-13:00 UTC
On 24 September 2025 between 05:00 and 13:00 (UTC), there will be a maintenance affecting 10DLC MMS to all USA networks.
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:04 UTC
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:04 UTC
USA and Canada SMS & MMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 24, 2025 06:00-10:00 UTC
Between 06:00 and 10:00 (UTC) on 24-Sep-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for SMS & MMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 17:28 UTC
During the maintenance window, you may experience failures or delays for SMS & MMS inbound, outbound, and delivery receipts sending from some of your subscribed USA and Canada long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 17:28 UTC
USA & Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers Sep 24, 2025 06:00-10:00 UTC
Between 06:00 and 10:00 (UTC) on 24-September-2025, a planned maintenance will be performed affecting a subset of USA and Canada long virtual numbers.
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:14 UTC
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed USA and Canada Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 15, 2025 - 22:14 UTC
USA SMS - Planned maintenance affecting a subset of Short Code numbers Sep 24, 2025 07:00-10:00 UTC
On 24-09-2025 between 07:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS sent using a subset of the short code numbers in the US.
During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 12, 2025 - 20:41 UTC
During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 12, 2025 - 20:41 UTC
Japan SMS - Planned Maintenance affecting Rakuten network Sep 24, 2025 13:00-14:00 UTC
On 24 Sep 2025 between 13:00 UTC and 14:00 UTC, the operator Rakuten Japan will be performing an emergency maintenance on their SMS platform.
During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 10, 2025 - 05:04 UTC
During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience a delay of up to one minute.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 10, 2025 - 05:04 UTC
Russia SMS - Planned maintenance affecting Tele2 Sep 24, 2025 20:00 - Sep 25, 2025 00:00 UTC
Between 24 Sep 2025 at 20:00 (UTC) and 25 Sep 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:36 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:36 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Sep 25, 2025 03:00-07:00 UTC
Between 2025-09-25 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 08, 2025 - 22:03 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 08, 2025 - 22:03 UTC
USA MMS - Planned Maintenance affecting 10DLC MMS messages to all networks Sep 25, 2025 05:00-13:00 UTC
On 25 September 2025 between 05:00 and 13:00 (UTC), there will be a maintenance affecting 10DLC MMS to all USA networks.
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:06 UTC
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:06 UTC
USA MMS - Planned Maintenance affecting 10DLC MMS messages to all networks Sep 26, 2025 05:00-13:00 UTC
On 26 September 2025 between 05:00 and 13:00 (UTC), there will be a maintenance affecting 10DLC MMS to all USA networks.
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:07 UTC
During the maintenance window, you may experience MT, DLR and MO delays or failures for 10DLC MMS messages to all USA networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 16, 2025 - 22:07 UTC
Russia SMS - Planned maintenance affecting Tele2 Sep 29, 2025 20:00 - Sep 30, 2025 00:00 UTC
Between 29 Sep 2025 at 20:00 (UTC) and 30 Sep 2025 00:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:38 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Aug 31, 2025 - 20:38 UTC
Japan SMS - Planned Maintenance affecting Softbank Mobile network Oct 1, 2025 15:00-21:00 UTC
On October 1st 2025, between 15:00 and 21:00 UTC, a planned maintenance will be performed on Softbank Mobile network.
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 09, 2025 - 17:40 UTC
During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 09, 2025 - 17:40 UTC
USA & CA SMS, MMS - Planned maintenance affecting 10DLC numbers Oct 2, 2025 03:00-10:00 UTC
On 2025-10-02 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from 10DLC numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 11, 2025 - 21:53 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 11, 2025 - 21:53 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers and short codes Oct 2, 2025 03:00-10:00 UTC
On 2025-10-02 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:41 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:41 UTC
USA & CA SMS, MMS - Planned maintenance affecting 10DLC numbers Oct 3, 2025 03:00-10:00 UTC
On 2025-10-03 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from 10DLC numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 11, 2025 - 21:52 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 11, 2025 - 21:52 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers and short codes Oct 3, 2025 03:00-10:00 UTC
On 2025-10-03 between 03:00 UTC and 10:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 12, 2025 - 02:49 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 12, 2025 - 02:49 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers and short codes Oct 9, 2025 03:00-07:00 UTC
On 2025-10-09 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:45 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:45 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers and short codes Oct 16, 2025 03:00-07:00 UTC
On 2025-10-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers and Short Codes in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:43 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:43 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Oct 23, 2025 03:00-07:00 UTC
On 2025-10-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:47 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:47 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Oct 30, 2025 03:00-07:00 UTC
On 2025-10-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:49 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Sep 05, 2025 - 22:49 UTC