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No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CA SMS - Planned Maintenance affecting a subset of LVNs
Jan 22, 2025 05:00-10:00 UTC
Between 05:00 and 10:00 (UTC) on 22-January-2025, a planned maintenance will be performed affecting a subset of CA long virtual numbers.
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed CA Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 19:30 UTC
During the maintenance window, you may experience failures or delays for outbound SMS sending from some of your subscribed CA Long Virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 19:30 UTC
Malaysia SMS - Planned maintenance affecting sms for U Mobile
Jan 22, 2025 18:00-22:00 UTC
On 22-Jan-2025 between 18:00 UTC and 22:00 UTC, the operator U Mobile Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 20, 2025 - 10:51 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 20, 2025 - 10:51 UTC
Planned Maintenance on one of the APAC Voice Server
Jan 22, 2025 19:00-20:00 UTC
We will be undergoing a scheduled maintenance on one of the APAC RTC Servers (AP-4) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Jan 09, 2025 - 12:08 UTC
Posted on Jan 09, 2025 - 12:08 UTC
Russia SMS - Planned maintenance affecting Megafon
Jan 22, 2025 20:00 - Jan 23, 2025 00:00 UTC
Between 22-Jan-2025 20:00 to 23:59 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 02:17 UTC
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 02:17 UTC
USA SMS - Maintenance affecting multiple US Regional Carriers
Jan 23, 2025 03:30-11:00 UTC
Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:
Start: 23-Jan-2025 03:30 UTC
End: 23-Jan-2025 11:00 UTC
Impacted Carriers: Cellular South, Carolina West Wireless, Golden State, Cellcom, GCI Comms, Inland Cellular, Illinois Valley, Nex-Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless, AIO Jasper, PTCI, Flat Wireless, Union Wireless, Copper Valley, Southern LINC Wireless, SRT Wireless, Mid-Rivers Communications, ASTAC Wireless, Pine Belt Cellular, Standing Rock, Cross Wireless, IT&E, James Valley Cellular, Duet IP, UBET, Gold Star Communications, CTC Telecom, Eagle Telephone System, Nucla-Naturita Tel, Manti Tel, Pine Cellular, ACS Wireless, Inc., ClearSky Custer Telephone, Dish Wireless, Bristol Bay Cellular, Windy City Cellular, West Central Cellular, Bluegrass Cellular, Plateau Telecomm, Centennial Cellular Corp.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 16, 2025 - 01:00 UTC
Start: 23-Jan-2025 03:30 UTC
End: 23-Jan-2025 11:00 UTC
Impacted Carriers: Cellular South, Carolina West Wireless, Golden State, Cellcom, GCI Comms, Inland Cellular, Illinois Valley, Nex-Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless, AIO Jasper, PTCI, Flat Wireless, Union Wireless, Copper Valley, Southern LINC Wireless, SRT Wireless, Mid-Rivers Communications, ASTAC Wireless, Pine Belt Cellular, Standing Rock, Cross Wireless, IT&E, James Valley Cellular, Duet IP, UBET, Gold Star Communications, CTC Telecom, Eagle Telephone System, Nucla-Naturita Tel, Manti Tel, Pine Cellular, ACS Wireless, Inc., ClearSky Custer Telephone, Dish Wireless, Bristol Bay Cellular, Windy City Cellular, West Central Cellular, Bluegrass Cellular, Plateau Telecomm, Centennial Cellular Corp.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 16, 2025 - 01:00 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Jan 23, 2025 04:00-08:00 UTC
Between 2024-01-23 04:00 UTC and 2024-01-23 08:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from / to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 11, 2025 - 00:52 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 11, 2025 - 00:52 UTC
Mexico SMS - Planned Maintenance affecting Movistar Mexico
Jan 23, 2025 06:00-09:30 UTC
On 23-January-2025 between 06:00 UTC and 09:30 UTC, the operator Movistar Mexico will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 10, 2025 - 13:11 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 10, 2025 - 13:11 UTC
Malaysia SMS - Planned maintenance affecting sms for U Mobile
Jan 23, 2025 18:00-22:00 UTC
On 23-Jan-2025 between 18:00 UTC and 22:00 UTC, the operator U Mobile Malaysia will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 20, 2025 - 10:53 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 20, 2025 - 10:53 UTC
USA SMS - Maintenance affecting multiple US Regional Carriers
Jan 24, 2025 04:00-08:00 UTC
Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:
Start: 24-Jan-2025 04:00 UTC
End: 24-Jan-2025 08:00 UTC
Impacted Carriers: ACS Wireless Inc, AIO Jasper, ASTAC Wireless, Bluegrass Cellular, Bristol Bay Cellular, Carolina West Wireless, Cellcom, Cellular South, Centennial Cellular Corp, Chat Mobility, Copper Valley, Cross Wireless, CTC Telecom, Custer Telephone, Dish Wireless, Duet IP, Eagle Telephone System, Element Wireless, Flat Wireless, GCI Comms, Gold Star Communications, Golden State, Illinois Valley, Inland Cellular, IT&E, James Valley Cellular, Manti Tel, Mid-Rivers Communications, MTPCS, NE Cellular One of PA, Nex-Tech, Nucla-Naturita Tel, NW Missouri Cellular, Pine Belt Cellular, Pine Cellular, Plateau Telecomm, PTCI, Southern Linc Wireless, SRT Wireless, Standing Rock, Thumb Cellular, UBET, Union Wireless, Viaero Wireless, West Central Cellular, and Windy City Cellular.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 22:55 UTC
Start: 24-Jan-2025 04:00 UTC
End: 24-Jan-2025 08:00 UTC
Impacted Carriers: ACS Wireless Inc, AIO Jasper, ASTAC Wireless, Bluegrass Cellular, Bristol Bay Cellular, Carolina West Wireless, Cellcom, Cellular South, Centennial Cellular Corp, Chat Mobility, Copper Valley, Cross Wireless, CTC Telecom, Custer Telephone, Dish Wireless, Duet IP, Eagle Telephone System, Element Wireless, Flat Wireless, GCI Comms, Gold Star Communications, Golden State, Illinois Valley, Inland Cellular, IT&E, James Valley Cellular, Manti Tel, Mid-Rivers Communications, MTPCS, NE Cellular One of PA, Nex-Tech, Nucla-Naturita Tel, NW Missouri Cellular, Pine Belt Cellular, Pine Cellular, Plateau Telecomm, PTCI, Southern Linc Wireless, SRT Wireless, Standing Rock, Thumb Cellular, UBET, Union Wireless, Viaero Wireless, West Central Cellular, and Windy City Cellular.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 22:55 UTC
Asia SMS - Scheduled internal maintenance affecting multiple countries in Asia
Jan 28, 2025 12:00-13:00 UTC
To maintain the highest quality and availability of our services, Vonage has scheduled a planned maintenance window for our SMS termination platform on January 28, 2025, from 12:00 UTC to 13:00 UTC. This maintenance will temporarily affect Outbound SMS traffic, Inbound SMS traffic, and delivery receipts to multiple networks in the countries listed below.
India
Indonesia
Pakistan
Myanmar
Nepal
Sri Lanka
Hongkong
Bangladesh
The service disruption is expected to last no more than 15 minutes.
During this maintenance window, message delivery to subscribers of various networks in the above mentioned countries may experience delays.
We sincerely apologise for any inconvenience this may cause. If you have any questions, please don’t hesitate to contact support@api.vonage.com.
Posted on Jan 10, 2025 - 13:32 UTC
India
Indonesia
Pakistan
Myanmar
Nepal
Sri Lanka
Hongkong
Bangladesh
The service disruption is expected to last no more than 15 minutes.
During this maintenance window, message delivery to subscribers of various networks in the above mentioned countries may experience delays.
We sincerely apologise for any inconvenience this may cause. If you have any questions, please don’t hesitate to contact support@api.vonage.com.
Posted on Jan 10, 2025 - 13:32 UTC
USA SMS - Maintenance affecting multiple US Regional Carriers
Jan 29, 2025 05:00-10:00 UTC
Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:
Start: 29-Jan-2025 05:00 UTC
End: 29-Jan-2025 10:00 UTC
Impacted Carriers: ACS Wireless Inc, AIO Jasper, ASTAC Wireless, Bluegrass Cellular, Bristol Bay Cellular, Carolina West Wireless, Cellcom, Cellular South, Centennial Cellular Corp, Chat Mobility, Copper Valley, Cross Wireless, CTC Telecom, Custer Telephone, Dish Wireless, Duet IP, Eagle Telephone System, Element Wireless, Flat Wireless, GCI Comms, Gold Star Communications, Golden State, Illinois Valley, Inland Cellular, IT&E, James Valley Cellular, Manti Tel, Mid-Rivers Communications, MTPCS, NE Cellular One of PA, Nex-Tech, Nucla-Naturita Tel, NW Missouri Cellular, Pine Belt Cellular, Pine Cellular, Plateau Telecomm, PTCI, Southern Linc Wireless, SRT Wireless, Standing Rock, Thumb Cellular, UBET, Union Wireless, Viaero Wireless, West Central Cellular, and Windy City Cellular.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 23:46 UTC
Start: 29-Jan-2025 05:00 UTC
End: 29-Jan-2025 10:00 UTC
Impacted Carriers: ACS Wireless Inc, AIO Jasper, ASTAC Wireless, Bluegrass Cellular, Bristol Bay Cellular, Carolina West Wireless, Cellcom, Cellular South, Centennial Cellular Corp, Chat Mobility, Copper Valley, Cross Wireless, CTC Telecom, Custer Telephone, Dish Wireless, Duet IP, Eagle Telephone System, Element Wireless, Flat Wireless, GCI Comms, Gold Star Communications, Golden State, Illinois Valley, Inland Cellular, IT&E, James Valley Cellular, Manti Tel, Mid-Rivers Communications, MTPCS, NE Cellular One of PA, Nex-Tech, Nucla-Naturita Tel, NW Missouri Cellular, Pine Belt Cellular, Pine Cellular, Plateau Telecomm, PTCI, Southern Linc Wireless, SRT Wireless, Standing Rock, Thumb Cellular, UBET, Union Wireless, Viaero Wireless, West Central Cellular, and Windy City Cellular.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 21, 2025 - 23:46 UTC
Asia SMS - Scheduled internal maintenance affecting multiple countries in Asia
Jan 29, 2025 12:00-13:00 UTC
To maintain the highest quality and availability of our services, Vonage has scheduled a planned maintenance window for our SMS termination platform on January 29, 2025, from 12:00 UTC to 13:00 UTC. This maintenance will temporarily affect Outbound SMS traffic, Inbound SMS traffic, and delivery receipts to multiple networks in the countries listed below.
India
Indonesia
Pakistan
Myanmar
Nepal
Sri Lanka
Hongkong
Bangladesh
The service disruption is expected to last no more than 15 minutes.
During this maintenance window, message delivery to subscribers of various networks in the above mentioned countries may experience delays.
We sincerely apologise for any inconvenience this may cause. If you have any questions, please don’t hesitate to contact support@api.vonage.com.
Posted on Jan 10, 2025 - 13:32 UTC
India
Indonesia
Pakistan
Myanmar
Nepal
Sri Lanka
Hongkong
Bangladesh
The service disruption is expected to last no more than 15 minutes.
During this maintenance window, message delivery to subscribers of various networks in the above mentioned countries may experience delays.
We sincerely apologise for any inconvenience this may cause. If you have any questions, please don’t hesitate to contact support@api.vonage.com.
Posted on Jan 10, 2025 - 13:32 UTC
Planned Maintenance on one of the EMEA Voice Servers
Jan 29, 2025 17:00-18:00 UTC
We will be undergoing a scheduled maintenance on one of the EMEA RTC Server (EU-4) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Jan 09, 2025 - 21:56 UTC
Posted on Jan 09, 2025 - 21:56 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Jan 30, 2025 04:00-08:00 UTC
Between 2025-01-30 04:00 UTC and 2025-01-30 08:00 UTC, the supplier will be performing maintenance on their platform affecting SMS and MMS sent from / to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 11, 2025 - 00:48 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound and Delivery receipt delays.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 11, 2025 - 00:48 UTC
USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes to US networks
Jan 30, 2025 06:00-06:15 UTC
Between 06:00 and 06:15 (UTC) on the 30th of January 2025, one of our suppliers will be performing maintenance on their SMS platform affecting messages sent using a subset of Short Codes to US networks.
During the maintenance window, you may experience missing or delayed SMS Outbound and Delivery receipt. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 17, 2025 - 21:35 UTC
During the maintenance window, you may experience missing or delayed SMS Outbound and Delivery receipt. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 17, 2025 - 21:35 UTC
Finland Voice - Planned maintenance affecting long virtual numbers
Feb 3, 2025 22:00 - Feb 4, 2025 00:00 UTC
Between 22:00 UTC on 03-Feb-2025 and 00:00 UTC on the 04-Feb-2025, a planned maintenance will be performed on their platform affecting Finland long virtual numbers.
During the maintenance window, you may experience call failed from a subset of our Finland long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 15, 2025 - 08:39 UTC
During the maintenance window, you may experience call failed from a subset of our Finland long virtual numbers.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 15, 2025 - 08:39 UTC
Taiwan SMS - Planned Maintenance affecting some Registered brands to Taiwan networks
Feb 5, 2025 10:30-11:30 UTC
On 05 February 2025 between 10:30 and 11:30 UTC, one of our supplier will be performing a planned maintenance on their SMS platform.
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 20, 2025 - 05:51 UTC
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 20, 2025 - 05:51 UTC
Planned Maintenance on one of the US Voice Servers
Feb 5, 2025 23:00 - Feb 6, 2025 00:00 UTC
We will be undergoing a scheduled maintenance on one of the US RTC Servers (US-4) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Jan 09, 2025 - 12:13 UTC
Posted on Jan 09, 2025 - 12:13 UTC
Finland SMS - Planned maintenance affecting DNA Network
Feb 10, 2025 21:55-23:55 UTC
On 10 Feb 2025 between 21:55 UTC and 23:55 UTC, the operator DNA will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties or delay in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 15, 2025 - 11:14 UTC
During this maintenance period, there may be difficulties or delay in delivering messages to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 15, 2025 - 11:14 UTC
Planned Maintenance on one of the APAC Voice Servers
Feb 12, 2025 14:00-15:00 UTC
We will be undergoing a scheduled maintenance on one of the APAC RTC Servers (AP-3) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Jan 09, 2025 - 12:17 UTC
Posted on Jan 09, 2025 - 12:17 UTC
Taiwan SMS - Planned Maintenance affecting some Registered brands to Taiwan networks
Feb 15, 2025 19:00-23:00 UTC
Between 15 February 2025 19:00 and 15 February 2025 23:00 UTC, one of our suppliers will be performing a planned maintenance on their SMS platform.
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 15, 2025 - 08:50 UTC
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
Please contact support@api.vonage.com if you have any questions.
Posted on Jan 15, 2025 - 08:50 UTC
Planned Maintenance on one of the EMEA Voice Servers
Feb 19, 2025 19:00-20:00 UTC
We will be undergoing a scheduled maintenance on one of the EMEA RTC Server (EU-3) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Jan 09, 2025 - 16:15 UTC
Posted on Jan 09, 2025 - 16:15 UTC
Planned Maintenance on one of the US Voice Servers
Feb 26, 2025 23:00 - Feb 27, 2025 00:00 UTC
We will be undergoing a scheduled maintenance on one of the US RTC Server (US-3) handling the Voice traffic. Customer should not see any service impact during this time.
Posted on Jan 09, 2025 - 16:18 UTC
Posted on Jan 09, 2025 - 16:18 UTC