Vonage services have been fully restored following today’s service interruption reported by our LVN supplier, which began at 2026-July-16 19:05 UTC. Full resolution of the incident has been confirmed by our LVN supplier effective 2026-July-17 00:10 UTC. Thank you for your patience and understanding as we worked with our LVN supplier to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted Jul 17, 2026 - 01:11 UTC
Update
A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2026 - 00:06 UTC
Monitoring
Thank you for your patience following our LVN supplier's reported service interruption earlier today which may have impacted your ability to use Long Virtual Numbers.
Our LVN supplier has identified the issue and applied initial mitigations, and we remain closely engaged with them as they work to resolve the issue.
We’ll provide further updates within 1 hour and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Posted Jul 16, 2026 - 21:59 UTC
Investigating
We are observing an SMS delivery degradation towards Canadian networks over a subset of Long Virtual Numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Posted Jul 16, 2026 - 20:25 UTC
This incident affected: Global Connectivity (SMS North America).