Philippines SMS - Delivery Degradation of Domestic Brands towards Globe Telecom

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 19, 2026 - 06:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2026 - 05:54 UTC

Investigating

We are currently observing SMS delivery degradation of Domestic Brands towards Globe Telecom in Philippines. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Jul 19, 2026 - 04:02 UTC
This incident affected: Global Connectivity (SMS APAC).
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