All Systems Operational
SMS & Messages
Operational
SMS
Operational
MMS
Operational
SMPP
Operational
Callbacks
Operational
Shortcodes
Operational
Phone Numbers
Operational
10 DLC Platform
Operational
Messages API
Operational
Dispatch
Operational
In-App Messaging
Operational
Number Deactivation
Operational
TFN Platform
Operational
Video
Operational
Session Connection
Operational
Archiving (Standard)
Operational
Archiving (Enterprise)
Operational
Broadcast (HLS/RTMP)
Operational
Monitoring Callbacks
Operational
SIP Interconnect
Operational
Advanced Firewall Control (TURN) (Standard)
Operational
Advanced Firewall Control (TURN) (Enterprise)
Operational
China Relay
Operational
Media Connection (Standard)
Operational
Media Connection (Enterprise)
Operational
Archive Inspector
Operational
Insights & Advanced Insights
Operational
Inspector
Operational
Playground
Operational
Pre-Call Test
Operational
Account Portal
Operational
Experience Composer
Operational
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Operational
Email Notifications
Operational
SDK CDN
Operational
Captions
Operational
Signalling
Operational
Payments & Billing
Operational
Developer Center
Operational
Login
Operational
Chat Embeds
Operational
EU Proxy Check
Operational
Voice
Operational
Programmable SIP & SIP Interconnect
Operational
Voice API
Operational
Legacy TTS
Operational
SIP Trunking
Operational
Voice WebRTC
Operational
SIP Endpoints
Operational
Advanced Machine Detection
Operational
Voice Inspector
Operational
Meetings
Operational
Meetings Connection
Operational
Recordings
Operational
Chat
Operational
Dial In
Operational
Auth & Identity
Operational
Number Insight
Operational
Verify
Operational
Verify V2
Operational
Experiences
Operational
Vonage Conversational Connect
Operational
NLU API
Operational
Automatic Speech To Text
Operational
AI Studio
Operational
AI Studio Authentication
Operational
AI Studio Builder UX/UI
Operational
Campaign Creation
Operational
Connectors
Operational
Knowledge AI
Operational
Reports EU
Operational
Reports US
Operational
Studio Messaging Sessions
Operational
Studio Telephony Sessions
Operational
Network APIs
Operational
Network Registry
Operational
Identity Insights
Operational
Conversations for Salesforce
Operational
Conversations for Salesforce
Operational
Vonage Cloud Runtime
Operational
Deployment API
Operational
Marketplace API
Operational
Queue services
Operational
Debug
Operational
Workspaces
Operational
Persistence API
Operational
Scheduler
Operational
Vonage Dashboard
Operational
Account Access & Notifications
Operational
Account Configuration & Feature Access
Operational
Creating An Account
Operational
Customer Portal
Operational
Payments & Billing
Operational
Reporting & Data
Operational
Other
Operational
Vonage Platform Management
Operational
Account APIs
Operational
Alerts API
Operational
Applications
Operational
Audit API
Operational
Command Line Interface (CLI)
Operational
Numbers API
Operational
Number Pools API
Operational
Pricing API
Operational
Redact API
Operational
Reports API
Operational
SubAccount API
Operational
Global Connectivity
Operational
SMS North America
Operational
MMS North America
Operational
Voice North America
Operational
SMS Europe
Operational
Voice Europe
Operational
SMS APAC
Operational
Voice APAC
Operational
SMS Latin America
Operational
Voice Latin America
Operational
SMS Middle East & Africa
Operational
Voice Middle East & Africa
Operational
Whatsapp Connectivity
Operational
Viber Connectivity
Operational
Facebook Messenger Connectivity
Operational
RCS Connectivity
Operational
Verify SilentAuth North America
Operational
Verify SilentAuth Europe
Operational
Verify SilentAuth APAC
Operational
Verify SilentAuth Latin America
Operational
Verify SilentAuth Middle East & Africa
Operational
Multiple Services Affected
Operational
Multiple Services Affected
Operational
Vonage API Support Platforms
Operational
Email Support
Operational
Live Chat
Operational
Telephone Support
Operational
Help Center/Knowledge Base
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Belarus SMS - Planned Maintenance affecting Life Jun 7, 2026 21:00 - Jun 8, 2026 05:00 UTC
Between 07-June-2026 21:00 UTC and 08-June-2026 05:00 UTC, the operator Life will perform maintenance on its SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 08:50 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 08:50 UTC
USA SMS & MMS - Planned maintenance affecting T-Mobile Jun 8, 2026 03:00-11:00 UTC
On 8-June-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.
During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 05, 2026 - 02:35 UTC
During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 05, 2026 - 02:35 UTC
Australia Voice - Maintenance affecting Long Virtual Numbers Jun 8, 2026 11:00-12:00 UTC
We have been notified by our supplier that on 08-June-2026 between 11:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform.
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com
Posted on May 27, 2026 - 00:51 UTC
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com
Posted on May 27, 2026 - 00:51 UTC
Planned Maintenance on one of the APAC Voice Servers Jun 8, 2026 13:00-16:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 05, 2026 - 17:14 UTC
Jun 05, 2026 - 17:14 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 05, 2026 - 17:02 UTC
Jun 05, 2026 - 17:02 UTC
Scheduled -
We will be undergoing scheduled maintenance on the APAC RTC Servers handling Voice traffic in the APSE1 (AP-3 / apac-sng) region. During this time, API requests and calls may be routed to the APSE2 (AP-4 / apac-syd) region. Customers may experience a minor impact on ongoing calls during this period.
May 27, 2026 - 20:16 UTC
May 27, 2026 - 20:16 UTC
USA SMS & MMS - Planned maintenance affecting T-Mobile Jun 9, 2026 03:00-11:00 UTC
On 9-June-2026 between 03:00 UTC and 11:00 UTC, T-Mobile operator will be performing technical maintenance on their SMS/MMS platform.
During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 05, 2026 - 18:42 UTC
During this maintenance period, there may be Inbound and Outbound SMS/MMS delays and delivery receipt delays to subscribers of T-Mobile.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 05, 2026 - 18:42 UTC
USA SMS & MMS - Planned Maintenance affecting 10DLC to USA AT&T Jun 10, 2026 01:00-08:00 UTC
Between 10-06-2026 01:00 and 07:00 UTC, our supplier will be performing maintenance SMS and MMS on their 10DLC service affecting messages to AT&T US.
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards this operator in the United States.
Please contact support@api.vonage.com if you have any questions.
Posted on Jun 05, 2026 - 09:00 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards this operator in the United States.
Please contact support@api.vonage.com if you have any questions.
Posted on Jun 05, 2026 - 09:00 UTC
USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes Jun 10, 2026 04:00-10:00 UTC
Between 04:00 and 10:00 (UTC) on the 10th of June 2026, one of our suppliers will be performing maintenance on their SMS platform.
During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on May 22, 2026 - 22:29 UTC
During the maintenance window, you may experience SMS Inbound, Outbound and Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.
Please contact support@api.vonage.com if you have any questions.
Posted on May 22, 2026 - 22:29 UTC
Mexico SMS - Planned Maintenance affecting Telcel Mexico Jun 10, 2026 04:00-05:00 UTC
On 10-Jun-2026 between 04:00 UTC and 05:00 UTC, the operator Telcel Mexico will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 03, 2026 - 21:24 UTC
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 03, 2026 - 21:24 UTC
Europe Voice - Emergency Internal Maintenance Jun 10, 2026 06:30-07:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 02, 2026 - 17:46 UTC
Jun 02, 2026 - 17:46 UTC
Scheduled -
To ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 10th June 2026, 6.30-7.30 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Europe may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com
May 29, 2026 - 15:23 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Europe may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com
May 29, 2026 - 15:23 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 11, 2026 03:00-07:00 UTC
On 2026-Jun-11 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on May 01, 2026 - 08:05 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on May 01, 2026 - 08:05 UTC
Canada Silent Authentication - Planned maintenance impacting multiple operators Jun 12, 2026 04:00-08:00 UTC
To ensure platform stability, our upstream partner will conduct maintenance on 12-June-2026 from 04:00 to 12-June-2026 08:00 UTC.
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Bell Canada
Rogers Canada
TELUS Canada
If you have any questions, please contact api.support.vonage.com
Posted on Jun 03, 2026 - 19:11 UTC
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators:
Bell Canada
Rogers Canada
TELUS Canada
If you have any questions, please contact api.support.vonage.com
Posted on Jun 03, 2026 - 19:11 UTC
Taiwan SMS - Planned Maintenance affecting some Registered brands to Taiwan networks Jun 12, 2026 16:00-17:00 UTC
Between 12 June 2026 16:00 UTC and 17:00 UTC, one of our suppliers will be performing a planned maintenance on their SMS platform.
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 04:16 UTC
During the maintenance period, there may be difficulties for some of the registered brands to deliver messages to Taiwan networks.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 04:16 UTC
Planned Maintenance for Video, Archive and Voice Inspector Tools Jun 16, 2026 04:00-08:00 UTC
Between 04:00 UTC and 08:00 UTC on 16th June 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in Video Inspector, Archive Inspector and Voice Inspector tools.
We appreciate your understanding and apologise for any inconvenience caused.
Posted on Jun 02, 2026 - 11:48 UTC
We appreciate your understanding and apologise for any inconvenience caused.
Posted on Jun 02, 2026 - 11:48 UTC
Planned Maintenance on EU West Voice Servers Jun 16, 2026 05:30-08:30 UTC
Update -
This planned maintenance on the EU RTC Servers handling Voice traffic in the EUW1 (EU-3 / eu-west) region has been rescheduled to June 16th, 05:30 - 08:30 UTC.
Jun 05, 2026 - 16:13 UTC
Jun 05, 2026 - 16:13 UTC
Scheduled -
We will be undergoing scheduled maintenance on the EU RTC Servers handling Voice traffic in the EUW1 (EU-3 / eu-west) region. During this time, API requests and calls may be routed to the EUC1 (EU-4 / eu-central) region. Customers may experience a minor impact on ongoing calls during this period.
May 27, 2026 - 17:48 UTC
May 27, 2026 - 17:48 UTC
Planned Maintenance on US East Voice Servers Jun 17, 2026 07:00-10:00 UTC
We will be undergoing scheduled maintenance on the US RTC Servers handling Voice traffic in the USE1 (US-3 / us-east) region. During this time, API requests and calls may be routed to the USW2 (US-4 / us-west) region. Customers may experience a minor impact on ongoing calls during this period.
Posted on May 27, 2026 - 18:39 UTC
Posted on May 27, 2026 - 18:39 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 18, 2026 03:00-07:00 UTC
On 2026-Jun-18 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on May 01, 2026 - 08:04 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on May 01, 2026 - 08:04 UTC
Japan Voice - Planned maintenance affecting Long Virtual Numbers Jun 22, 2026 15:00-20:00 UTC
We have been notified by our supplier that on 22-Jun-2026 between 15:00 and 20:00 UTC, the supplier will be performing maintenance on their platform.
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
If you have any questions, please contact api.support.vonage.com
Posted on May 22, 2026 - 06:04 UTC
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
If you have any questions, please contact api.support.vonage.com
Posted on May 22, 2026 - 06:04 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jun 25, 2026 03:00-07:00 UTC
On 2026-Jun-25 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on May 01, 2026 - 08:06 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on May 01, 2026 - 08:06 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 2, 2026 03:00-07:00 UTC
On 2026-Jul-2 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:48 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:48 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 9, 2026 03:00-07:00 UTC
On 2026-Jul-9 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:56 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:56 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Jul 9, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:55 UTC
Date - 9th July 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:55 UTC
Japan Voice - Planned maintenance affecting Long Virtual Numbers Jul 10, 2026 15:00-20:00 UTC
We have been notified by our supplier that on 10-Jul-2026 between 15:00 and 20:00 UTC, the supplier will be performing maintenance on their platform.
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
If you have any questions, please contact api.support.vonage.com
Posted on May 22, 2026 - 06:05 UTC
During the maintenance window, you may experience call failure to/from our Japan long virtual numbers.
If you have any questions, please contact api.support.vonage.com
Posted on May 22, 2026 - 06:05 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 16, 2026 03:00-07:00 UTC
On 2026-Jul-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:49 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:49 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 23, 2026 03:00-07:00 UTC
On 2026-Jul-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:50 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:50 UTC
USA & CA SMS, MMS - Planned maintenance affecting toll free numbers Jul 30, 2026 03:00-07:00 UTC
On 2026-Jul-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:51 UTC
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Posted on Jun 01, 2026 - 23:51 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Sep 10, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:59 UTC
Date - 10h September 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 00:59 UTC
USA SMS - Planned Internal Maintenance affecting Toll-Free Numbers Nov 12, 2026 08:00-11:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC
Date - 12th November 2026
Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com.
Posted on Feb 21, 2026 - 01:02 UTC