Mexico SMS - Delivery degradation towards Movistar network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted May 29, 2026 - 23:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2026 - 22:08 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Movistar Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted May 29, 2026 - 21:13 UTC
This incident affected: Global Connectivity (SMS North America).