Spain SMS - Degradation of 2 Way SMS on a subset of Spain Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jun 20, 2023 - 02:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2023 - 01:23 UTC

Investigating

We are currently observing Inbound and Outbound SMS delivery degradation of messages towards a subset of Spain Long Virtual Numbers. You may experience failures or delays for Inbound & Outbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Posted Jun 19, 2023 - 23:45 UTC
This incident affected: Global Connectivity (SMS Europe).