Hong Kong SMS - Degradation for Inbound SMS towards Hong Kong Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Aug 31, 2022 - 08:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2022 - 07:58 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Hong Kong Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards your subscribed Hong Kong Long Virtual Numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Aug 31, 2022 - 05:49 UTC

This incident affected: Global Connectivity (SMS APAC).