USA & CA - MMS latency affecting Verizon, T-Mobile, and some Canadian Landline destinations and toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Aug 27, 2022 - 19:11 UTC

Identified

updated impact statement - latency may affect:
- US MMS messaging to Verizon and T-Mobile from Landline numbers.
- All Canadian MMS Toll-free and Landline Messaging

Posted Aug 26, 2022 - 21:30 UTC

Investigating

We have been notified by our suppliers about an MMS latency. This latency may affect MMS messaging to Verizon, T-Mobile, and some Canadian Landline destinations toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Aug 26, 2022 - 17:15 UTC

This incident affected: Global Connectivity (MMS North America).