Video Live captions was in unstable state in US East

Incident Report for Vonage API Status

Resolved

Video Live captions server was in an unstable state in aws-us-east 1 from 04 Feb 2026 12:12 UTC to 04 Feb 2026 12:30 UTC. Some customers may have experienced failures in Live captions during this period if they run across this server. The faulty instance was automatically resolved.

Please let support@api.vonage.com know if you continue to experience problems or have any questions regarding this.
Posted Feb 04, 2026 - 12:41 UTC
This incident affected: Video (Captions).