Mexico SMS - Delivery Degradation towards Altan Redes Mexico

Incident Report for Vonage API Status

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 20, 2025 - 04:58 UTC

Investigating

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 19, 2025 - 17:14 UTC

This incident affects: Global Connectivity (SMS North America).