Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Apr 11, 2026 - 09:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 11, 2026 - 08:35 UTC

Investigating

We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact https://www.vonage.com/support/
Posted Apr 10, 2026 - 06:40 UTC
This incident affected: Global Connectivity (SMS APAC).