USA MMS - Delivery Degradation affecting Subset of Short code and traffic towards Verizon

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted 4 days ago. Apr 01, 2025 - 20:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 4 days ago. Apr 01, 2025 - 16:16 UTC

Investigating

We have observed MMS delivery degradation impacting subset of short code traffic towards Verizon network. You may expect delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted 4 days ago. Apr 01, 2025 - 13:39 UTC
This incident affected: Global Connectivity (MMS North America).
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