The following services were impacted from [30-05-2023 14:50] UTC until [01-06-2023 15:00] UTC.
Messages API: Inbound MMS containing text captions.
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Jun 02, 2023 - 10:22 UTC
Monitoring
Our Engineering team has found a fix with our carrier partner. We continue to monitor services to confirm and will provide further updates soon.
Posted Jun 01, 2023 - 18:35 UTC
Update
We are continuing to work with our carrier partners on a fix for this issue.
Posted Jun 01, 2023 - 14:46 UTC
Update
We are continuing to work with our partners on a fix for this issue.
Posted Jun 01, 2023 - 09:45 UTC
Identified
Our Engineering team has identified the issue and are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Posted May 31, 2023 - 21:17 UTC
Investigating
We are currently experiencing partial issues with Inbound MMS messaging containing text captions. Users may see degradation in related services. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.