Chile SMS - Delivery Degradation towards Entel PCS

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 17, 2026 - 13:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 17, 2026 - 12:57 UTC

Investigating

Please be advised that currently there is a delivery degradation towards Entel PCS network in Chile.

You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Mar 17, 2026 - 05:54 UTC

This incident affected: Global Connectivity (SMS Latin America).