France Voice - Service Degradation between a subset of France Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 22, 2023 - 10:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2023 - 10:44 UTC

Investigating

Please be informed that Inbound and Outbound calls between France Long Virtual Numbers. starting with prefix 3317627, 3397301, 3375553, 3375792 are observing service degradation.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 22, 2023 - 09:53 UTC

This incident affected: Global Connectivity (Voice Europe).