US SMS - Delivery Degradation towards Verizon Wireless sent using a subset of short codes

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jan 10, 2023 - 01:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 09, 2023 - 20:18 UTC

Investigating

We are currently observing SMS delivery degradation towards Verizon Wireless sent using a subset of short codes.

We are working with our suppliers to resolve the issue. We will keep you updated on any progress.
Posted Jan 09, 2023 - 12:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 09, 2023 - 10:59 UTC

Investigating

We are currently observing SMS delivery degradation towards Verizon Wireless sent using a subset of short codes.

We are working with our suppliers to resolve the issue. We will keep you updated on any progress.

Please contact support@api.vonage.com if you have any questions.
Posted Jan 09, 2023 - 07:55 UTC
This incident affected: Global Connectivity (SMS North America).
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