Video embedded email links issue

Incident Report for Vonage API Status

Resolved

We identified and fixed the issue with the redirects for embedded email links.

There is no ongoing impact.

Please let support@api.vonage.com know if you have any questions.

Posted Aug 11, 2023 - 17:48 UTC

Update

We are still investigating the issue with the redirects for embedded email links.
We will share an update as soon as possible.
Please let support@api.vonage.com know if you have any additional questions."

Posted Aug 11, 2023 - 17:21 UTC

Update

We are currently investigating an issue with the redirects for embedded email links. It impacts sign-up, password reset, and user invitations.

We will share an update as soon as possible.

Please let support@api.vonage.com know if you have any additional questions.

Posted Aug 11, 2023 - 16:46 UTC

Update

We are continuing to investigate this issue.

Posted Aug 11, 2023 - 16:22 UTC

Investigating

We are investigating the impacting verification process during account sign up, password reset and user's invitations, we are working to fix this. We will update this announcement as soon as there is an update.

Posted Aug 11, 2023 - 16:12 UTC

This incident affected: Video (Email Notifications).