Thank you for your patience as we worked to resolve the issue that may have affected your ability to make or receive calls today. Corrective actions have been implemented and services have been restored for all customers. We understand that consistent, reliable service is critical to your business and we apologize for this service interruption.
Posted Oct 15, 2025 - 22:49 UTC
Update
Thank you for your patience. Vonage engineers continue to work to resolve the intermittent issues affecting inbound and outbound calls. We will share updates as soon as they become available.
Posted Oct 15, 2025 - 21:00 UTC
Update
Thank you for your patience as our engineers continue working to resolve the intermittent issues affecting inbound and outbound calls. Restoring normal service remains our highest priority. We will post further updates as soon as they become available.
Posted Oct 15, 2025 - 20:06 UTC
Update
Our Engineers are working to restore inbound and outbound calling services. We appreciate your continued patience as we work to resolve the issues affecting your service. We will post further updates as soon as they become available.
Posted Oct 15, 2025 - 19:02 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 15, 2025 - 18:10 UTC
Update
We are aware of an intermittent service disruption affecting inbound and outbound calling. Our engineers are actively working to resolve the issue as quickly as possible. We will share an update shortly when we have more information.
Posted Oct 15, 2025 - 18:10 UTC
Identified
We have identified the issue. We are working to implement a fix. We'll update as soon as we have more details to share.
Posted Oct 15, 2025 - 17:10 UTC
Investigating
Our monitoring system has alerted us to a potential service issue in our Voice platform, some customers may experience issues connecting the calls using Voice API.
We aim to provide an update on our investigation within 1 hour.