Chile SMS - Delivery degradation towards Telefonica

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 10, 2025 - 00:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2025 - 00:36 UTC

Investigating

We have been notified about message delivery degradation towards Chile Telefonica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Posted Jan 09, 2025 - 17:28 UTC

This incident affected: Global Connectivity (SMS Latin America).