Vonage Video Live Captions degradation in US East region

Incident Report for Vonage API Status

Resolved

Some customers in the US East region may have experienced Live Captions failures in Video API sessions starting at 12:48:45 UTC. The issue was resolved one minute later. We will continue to monitor the service over the next few hours and will post updates if anything changes.

Posted May 28, 2025 - 14:09 UTC

This incident affected: Video (Captions).