Chile SMS - Delivery Degradation towards Entel

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 11, 2025 - 12:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 11, 2025 - 12:10 UTC

Investigating

Please be advised that currently we have been notified by our supplier about message delivery degradation towards Entel in Chile.

You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Feb 11, 2025 - 08:10 UTC

This incident affected: Global Connectivity (SMS Latin America).