USA SMS - Delivery degradation affecting subset of short codes towards AT&T

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 21, 2024 - 23:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2024 - 15:59 UTC

Investigating

We have been notified about potential message degradation and latency for messages using a subset of short codes towards AT&T. You may expect delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions..

Posted Oct 21, 2024 - 12:31 UTC

This incident affected: Global Connectivity (SMS North America).