France SMS - Delivery degradation towards Lycamobile network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 12, 2023 - 00:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2023 - 23:44 UTC

Update

We are continuing to investigate this issue.

Posted Apr 11, 2023 - 14:47 UTC

Investigating

We are currently observing SMS delivery degradation towards France Lycamobile which is impacting SMS traffic.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 11, 2023 - 14:46 UTC

This incident affected: Global Connectivity (SMS Europe).