Service Issue with Video API in China Data Center

Incident Report for Vonage API Status

Resolved

The issue has been resolved.

Posted Jan 18, 2023 - 20:35 UTC

Investigating

At 2023-01-18 19:44:08 UTC, users utilizing servers in our China datacenter may have experienced connection interruptions. Traffic was immediately rerouted and normal service has been restored.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.

Posted Jan 18, 2023 - 20:32 UTC

This incident affected: Video (Session Connection).