Brazil SMS - Delivery Degradation affecting Claro

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 25, 2026 - 06:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2026 - 06:25 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Sep 25, 2026 - 03:54 UTC
This incident affected: Global Connectivity (SMS Latin America).