Nigeria SMS - Delivery receipt latency towards MTN Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 30, 2023 - 08:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 30, 2023 - 06:13 UTC

Investigating

We have been notified by our supplier about delivery receipt latency impacting messages to Nigeria MTN Network.

You may experience missing or delayed delivery receipts for outbound messages to Nigeria MTN. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 29, 2023 - 19:56 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).