USA - MMS latency affecting 10DLC messages

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 27, 2023 - 19:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 27, 2023 - 19:11 UTC

Investigating

We have been notified by our supplier about MMS latency impacting 10DLC messages.

You may experience delays for multimedia 10DLC messages. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 27, 2023 - 18:50 UTC

This incident affected: Global Connectivity (MMS North America).