USA - SMS traffic degradation affecting 10DLC numbers sending to Verizon

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jun 08, 2023 - 18:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 08, 2023 - 17:15 UTC

Investigating

We discovered a subset of SMS traffic degradation causing delays for outbound and inbound 10DLC SMS messages sent to / from Verizon Wireless US.

We are working to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jun 08, 2023 - 15:05 UTC
This incident affected: Global Connectivity (SMS North America, MMS North America).