Mexico SMS - Delivery degradation of preregistered international and domestic traffic to Mexico

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 02, 2024 - 21:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2024 - 21:05 UTC

Investigating

We have been notified of delivery degradation for preregistered brands as well as domestic traffic to operators in Mexico. Degradation started at 17:00 GMT on 2nd Feb 2024.

We are working with our partners to resolve the issue.

Please contact support@api.vonage.com if you have any questions

Posted Feb 02, 2024 - 18:24 UTC

This incident affected: Global Connectivity (SMS North America).